How long does this certification take?

The programme takes 11 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Rehabilitation and Recovery Counsellor (CREH) | Online Certification

Q: What is the Certified Rehabilitation and Recovery Counsellor?

The Certified Rehabilitation and Recovery Counsellor is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Counselling & Social Services.

Executive Summary

Certified Rehabilitation and Recovery Counsellor

Designed for today’s high-impact professionals, the Certified Rehabilitation and Recovery Counsellor (CREH) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 11 Week programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CREH holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Rehabilitation and Recovery Counsellor

Acronym

CREH

Who Should Enrol?

Scope, Boundary and Referral — applied to your own work
The Therapeutic Alliance — applied to your own work
Contracting and Confidentiality — applied to your own work
Listening, Reflection and Restraint — applied to your own work
Ethics, Supervision and Safety — applied to your own work
Outcomes and Review — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Rehabilitation and Recovery Counsellor

Certified Rehabilitation and Recovery Counsellor: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Scope, Boundary and Referral

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement
Preparing financial statements
Interpreting financial statements
Reporting quality and governance
Management accounts and dashboards
Professional standards in the field
Coaching principles and ethics
The coaching relationship
Budget vs actual and variance
Strengths-based coaching
Group and team coaching
Cost and profitability analysis
Habits and behaviour design

The Therapeutic Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Forecasting and planning
Managing boundaries and dual relationships
Peer support and consultation
Behavioural and process addictions
Risk, protective and social factors
Sustaining ethical, effective practice
Stages of change and readiness
Ethical frameworks and codes of practice
Duty of care and risk management
Record-keeping and data protection
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies

Contracting and Confidentiality

Contracting and the three-way agreement
Ethics, supervision and reflective practice
The boundary between coaching and therapy
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change

Listening, Reflection and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Cultural context and coaching across difference
Goal setting and behavioural change in coaching
Mentoring, sponsorship and developmental relationships
Evaluating coaching outcomes
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Relapse prevention planning
Evidence-based improvement
Managing risk and difficult cases
Driving effective, ethical outcomes
Psychoeducation and workshops
Recovery capital and community

Ethics, Supervision and Safety

Ethics, supervision and reflective practice
The boundary between coaching and therapy
The working alliance and coaching presence
Marketing technology and the stack
Presenting, demonstrating and proposing
Negotiation and closing techniques
Sales forecasting and territory planning
Case management and referral
Designing an intervention or programme
Ethical, risk and feasibility considerations
Evidence-based practice
Risk assessment and safety planning
Goal setting and contracting
Treatment planning and review
Managing complexity and comorbidity

Outcomes and Review

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Ethics, supervision and reflective practice
Brand strategy, identity and architecture
Brand equity and positioning
Integrated marketing communications (IMC)
Advertising and creative development
Workplace and organisational contexts
Goal setting and action planning
Reputation and crisis communications
Brand guidelines and consistency
Measuring brand health
Digital marketing strategy and channels
Content marketing and editorial planning
Accountability and follow-through

Goals and Measurement

Performance and load testing
Metrics, velocity and flow
Measuring IT value and performance
Credit risk measurement
Performance and dispute management
Performance scorecards and reviews
Investment principles and objectives
Performance measurement and attribution
Warehouse performance metrics
Planning performance and service
Marketing measurement and attribution
KPIs and performance reporting
Meaning, purpose and values
Outcome and process measures
Cost, performance and FinOps

Leadership Context

Social media and community management
Lessons learned and knowledge management
Project management maturity assessment
Value and benefits management
Requirements gathering and management
Project management plan development
Earned value management
Procurement and contract management
Vendor selection and management
Issue and problem management
Servant leadership and self-organising teams
Influencing and persuasion
Self-awareness and the leader's identity
Ethics and responsible leadership
Quality management and standards

Culture and Inclusion

Evidence-based practice and research literacy
Practice management systems
Community engagement and equity
Service culture and brand promise
Building a customer-centric culture
Building a service culture
Building a culture of compliance
Financial inclusion and agency banking
DevOps culture and practices
Financial inclusion strategy
Learning cultures and the learning organisation
Psychometric and screening tools
Building a coaching culture
Nomination, succession and diversity
The business case for diversity and inclusion

Client Relationships

Vendor, contract and asset management
Stakeholder communications
Contract law and formation
Contract exit and renewal
Stakeholder mapping and engagement
Stakeholders and users of financial information
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Employment relationship and the psychological contract
Contractor and visitor safety
Stakeholder rights and fair treatment
Procurement and contract value
Delivery, quality and stakeholder plan
Stakeholder identification and analysis

Risk and Compliance

Compliance frameworks and programmes
Compliance monitoring and testing
Regulatory change management
Environmental governance and climate risk
Governance of ESG and reporting
Legal and regulatory responsibility
Emerging tools and innovation
Environmental legal compliance
Managing difficult conversations
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Derivatives and risk instruments
Regulatory liquidity ratios (LCR, NSFR)
IT governance frameworks (COBIT)
Enterprise architecture governance

Evidence and Research

Data quality and governance
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data platforms and segmentation
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Translating insight into strategy
Leading groups and workshops
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches

Wellbeing and Resilience

Coaching for resilience and wellbeing
Wellbeing and holistic health strategy
Resilience, wellbeing and stress management
Working with organisations on wellbeing
Wellbeing and resilience coaching
Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenario analysis
Stress testing credit portfolios
Stress testing and scenarios
Organisational resilience and adaptive strategy
Stress and psychosocial risk
Crisis, resilience and contingency planning
Wellbeing, fatigue and psychosocial risk
Business continuity and resilience

Workplace Context

Workforce planning and scheduling
Employee experience and engagement
Customer and community engagement
Customer and employee satisfaction
Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Engagement, motivation and energisers
Employee engagement models and drivers
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Motivation theories and engagement
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement

Practice and Business

Email marketing and automation
Business continuity and crisis management
Treasury function and money markets
Funds transfer pricing
Development banking and project finance
SME lending and value-chain finance
Microfinance and group lending
Collaboration and teamwork
Impact, blended and concessional finance
IT strategy and business alignment
IT financial management and value
Team leadership in sales and marketing
Carbon markets and climate finance
Projects, programmes and portfolios
The business case for productivity, quality and sustainability

Digital Delivery

Bancassurance and digital insurance models
Telehealth and digital care delivery
Project management standards (PMI, PRINCE2)
Ethics of technology in practice
Agile and digital transformation projects
Virtual and distributed teams
Emerging project technologies
Managing virtual and cross-cultural teams
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Digital marketing strategy
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches

Programme Delivery

Innovation in service delivery
Designing voice-of-customer programmes
Governance of the CX programme
Voice of the customer programmes
Loyalty programmes and rewards
Leading service projects and change
Banking products, services and delivery channels
Leading banking projects and change
Continuous improvement in delivery
IT project and portfolio management
Risk-based audit planning
Integrated project planning
Resource planning and levelling
Quality planning and assurance
Communication planning and management

Community and Family Context

Social media management: platforms, communities and algorithms
Measurement and analytics for media and social campaigns
Sustainability and social impact in projects
Gender, youth and social inclusion in agricultural development
The project environment and stakeholders
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care
Social performance and outreach
Corporate social responsibility communications
Community and lifelong learning
Environmental, social and governance (ESG)
Corporate responsibility and community
Governance in state, donor-funded and family-owned entities
Corporate social responsibility and ESG

Health Context

Project roles and the project manager
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Herd and flock health planning and biosecurity
Healthy work design
Absence and health management
Confidentiality and health data
Health records, data and confidentiality
Public health programmes: prevention and outreach
Business case and strategic alignment
Project governance and assurance

Standards and Quality

Breeding, reproduction and genetic improvement
Animal welfare standards and ethical husbandry
Sustainability certification and standards
Traceability, recall and quality assurance systems
Quality management systems and audits
Grades, standards and quality
Roles, standards and professional conduct
Governance of service standards
Quality monitoring and coaching
Continuous improvement in service
Driving measurable service improvement
Sustainable procurement principles and standards
In-process quality control and inspection
Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport

Conflict and Resistance

Commercial negotiation and value capture
Sponsorship and negotiation selling
Managing difficult customers
Conflict resolution over land, water and resources
De-escalation and difficult customers
Managing difficult stakeholders
Negotiation and influencing
Handling difficult customers and disputes
Managing resistance and reskilling
Integrity, confidentiality and conflicts
Conflicts of interest management
Conflicts of interest and transparency
Conflicts of interest and related-party transactions
Conflict resolution and mediation
Conflicts of interest and fairness

Records and Reporting

Vehicle documentation, compliance and consumer protection
Financial reporting frameworks (IFRS/GAAP)
Assets, liabilities and equity reporting
Integrated and sustainability reporting
Reporting automation
Data, records and confidentiality tech
Professional writing and reports
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Risk registers and reporting
Proposal development and donor reporting
Reporting and dashboards
Document and configuration management

Coaching Practice

Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Mentoring and sponsorship
Solvency, capital and prudential supervision
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Coaching and quality monitoring
Coaching for performance
Measuring coaching and mentoring impact
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies

Ethics and Safeguarding

Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics in communications
Ethics and suitability
Commercial ethics and responsible selling
Ethics and professional standards in finance
Ethics, confidentiality and professional conduct in HR
Marketing and sales ethics
Professional roles, ethics and standards for agricultural practitioners
Project governance frameworks
Ethics and fair customer treatment

Communication Skills

The media and telecommunications landscape
Stakeholder and sponsor management
Communicating financial results
Client feedback and satisfaction
Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Integrated marketing communications
Professional presentation and pitching
Media and public communication
Facilitation, training and public presentation skills
Communications analytics
Brand, reputation and communications
Presentation and public speaking
Professional report and presentation

Development and Learning

Real estate development and project appraisal
Monitoring, evaluation and learning for accountability
Attachment and developmental theory
Lessons learned and development
Scaling delivery capability
Schedule development and optimisation
Team development and effectiveness
Your one-year professional development trajectory
Career pathways and continuing professional development
Land-use planning, capability and degradation management
Managing organisational politics
Knowledge management and capability building
Professional standards and continuing development
Delegating for development
Supplier development and improvement

Groups and Facilitation

Facilitation and workshops
Team leadership and motivation
Leading project teams
Building high-performing project teams
Cross-functional collaboration with product and service
Team leadership in field and project settings
Compliance and regulatory projects
Leading service teams
Stakeholder mapping and collaboration
Team leadership in customer service
Team leadership in banking operations
Change control and configuration
Leading project governance
Designing and facilitating groups
Working with referrers and multidisciplinary teams

Behaviour and Change

Baseline setting and change control
Patching and change management
Soil chemistry, pH and cation exchange capacity
Organisational change management
Behaviour change and adoption of innovations
Foreign exchange and treasury operations
Foreign exchange and hedging
Change management and adoption
Motivation and self-directed learning
Cost concepts, classification and behaviour
Policy that changes behaviour
Buyer behaviour and the customer journey
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design

Professional Leadership Practice

Change and adoption in projects
Pollution and waste management
Sustainable input management
Capacity and performance management
IT operations and service management
Incident and problem management
Nutrient management planning and the 4R framework
Implementation planning and risk management
Housing, welfare and environmental management
Pasture, forage and rangeland management
Dairy, poultry, and small-ruminant enterprise management
Portfolio and resource management systems
Portfolio management and prioritisation
Value management and business value
The two-year horizon: expertise, leadership and professional standing

Learning Outcomes

What You Will Achieve

Scope, Boundary and Referral — applied to your own work
The Therapeutic Alliance — applied to your own work
Contracting and Confidentiality — applied to your own work
Listening, Reflection and Restraint — applied to your own work
Ethics, Supervision and Safety — applied to your own work
Outcomes and Review — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CREH certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CREH?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CREH certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CREH internationally recognised?

What is the cost of the CREH certification?

The Certified Rehabilitation and Recovery Counsellor is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CREH certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CREH?

The Certified Rehabilitation and Recovery Counsellor is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CREH?

The Certified Rehabilitation and Recovery Counsellor carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CREH while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CREH?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CREH strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Rehabilitation and Recovery Counsellor

Certified Rehabilitation and Recovery Counsellor

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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