How long does this certification take?

The programme is 11 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.co.ke, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Public Administration Professional (CPUAP) | Online Certification

Q: What is the Certified Public Administration Professional?

The Certified Public Administration Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

Executive Summary

Certified Public Administration Professional

Designed for today’s high-impact professionals, the Certified Public Administration Professional (CPUAP) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in corporate governance, compliance, policy and accountability.

This 11 Week programme is structured around OECD principles, ISO and recognised governance and compliance standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CPUAP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Public Administration Professional

Acronym

CPUAP

Who Should Enrol?

Board effectiveness and the quality of — applied to your own work
Conflicts of interest and related-party transactions — applied to your own work
Policy that changes behaviour — applied to your own work
Policy cycle and evidence-based policy — applied to your own work
Stakeholder and impact analysis — applied to your own work
three lines model and who owns — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior governance, compliance and policy-leadership roles

Professional Recognition

Credential aligned with OECD principles, ISO and recognised governance and compliance standards

Leadership Capability

Develop the strategic and operational skills to lead complex corporate governance functions

Organisational Impact

Design and implement corporate governance systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to corporate governance

Global Employability

Qualify for corporate governance roles across corporates, regulators, government and civil-society organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Corporate Governance Principles and Boards

✦Regulatory Compliance and Risk Management

✦Policy Analysis, Research and Development

✦Ethics, Integrity and Anti-Corruption

✦Consumer Protection and Stakeholder Rights

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Public Administration Professional

Certified Public Administration Professional: industry context, trends and professional standards
Corporate governance principles and purpose
Governance, risk and compliance (GRC)
The regulatory and legal environment
Stakeholders, agency and accountability
Codes, standards and best practice (OECD)
Professional roles and ethics
Governance and organisational value
Public, private and non-profit governance
Trends: ESG, transparency and stakeholder capitalism
Career pathways and professional development

Board effectiveness and the quality of

Board effectiveness and the quality of board information
Regulatory mapping and horizon scanning
Designing and testing a compliance programme
Data protection and privacy
Vulnerable consumers and inclusion
Advertising and disclosure standards
Dispute resolution and ombudsman
Balancing business and consumer interests
GRC platforms and technology
Data analytics for assurance
Regulatory technology (RegTech)
Reporting and disclosure tools
Audit and control automation
Compliance monitoring systems
Data governance and quality

Conflicts of interest and related-party transactions

Conflicts of interest and related-party transactions
Whistleblowing and speak-up channels
Investigating misconduct
Company secretarial practice
Governance in different ownership models
Regulatory mapping and obligations
Enterprise risk management (ERM)
Internal controls and assurance
Managing regulator relationships
Compliance reporting and disclosure
Building a compliance culture
Policy cycle and evidence-based policy
Problem definition and analysis
Research methods for policy
Stakeholder and impact analysis

Policy that changes behaviour

Policy that changes behaviour
Assurance mapping and avoiding duplicate assurance
Governance in state, donor-funded and family-owned entities
Inventory service levels and the cost of stockouts
Freight, transport mode and route reliability
Warehouse operations and stock accuracy
Procurement fraud, collusion and bid rigging
Emergency, humanitarian and constrained procurement
Board and executive reporting
Regulator and investor relations
Policy and public engagement
Professional writing and briefings
Influencing and advising leaders
Managing sensitive disclosures
Crisis and reputation communication

Policy cycle and evidence-based policy

Policy cycle and evidence-based policy
Problem definition and analysis
Research methods for policy
Supplier dependency, development and continuity
Demand management and controlling maverick spend
Leading governance projects and change
Team leadership in governance
Governance transformation and reform
Building governance maturity
Institutional strengthening
Culture, ethics and behaviour change
Regulatory and digital transformation
Managing resistance and capability
Public-sector and institutional reform
Sustaining reform and benefits

Stakeholder and impact analysis

Stakeholder and impact analysis
Options appraisal and cost-benefit
Regulatory impact assessment
Data privacy law and compliance (GDPR)
Information lifecycle and records management
Data quality and stewardship
Consent, rights and data subject requests
Digital ethics and responsible AI
Cybersecurity governance
Cross-border data and transfers
Data breach and incident governance
Building trust through data governance
Capstone scoping: a real governance or policy issue
Analysis and diagnostic assessment
Designing a governance, compliance or policy solution

three lines model and who owns

The three lines model and who owns risk
Risk appetite and tolerance in practice
Controls that work versus controls that exist
Transparency and disclosure
Ethical decision-making
Integrity due diligence
Building an ethical culture
Consumer rights and protection law
Fair treatment and market conduct
Competition and antitrust
Complaints and redress mechanisms
Cybersecurity and information governance
Emerging governance technologies
AI, ethics and algorithmic accountability
Risk-based internal audit

Crisis and Resilience

Business continuity and crisis management
Crisis communications
Managing sensitive and crisis messaging
Crisis, resilience and contingency planning
Emergency response planning
Emergency preparedness and response planning
Business continuity and recovery
Organisational resilience and adaptive strategy
Resilience, wellbeing and stress management
Business continuity and contingency planning
Crisis management and recovery
Analytical techniques and bias
Coaching for resilience and wellbeing
Reputation and crisis communications
Emergency preparedness and planning

Research and Method

Risk, legal and feasibility analysis
Supplier market analysis and competition
Financial statement and cash-flow analysis
Stress testing and scenario analysis
Customer segmentation and needs analysis
Customer journey and experience design
Interest-rate risk and gap analysis
Spend analysis and segmentation
Supply market analysis
Training needs analysis
Root-cause analysis and problem solving
Customer and journey analysis
Designing a service or experience improvement
Cost, feasibility and impact analysis
Personas and needs analysis

Knowledge and Records

Tender planning and documentation
Knowledge management and capability building
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Health records, data and confidentiality
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Professional report writing and presentation
Process and control documentation
Knowledge management and sharing
Knowledge management and organisational learning
Professional reporting and documentation
Professional report writing

International and Donor Context

Preparing financial statements
International and cross-border tax
Proposal development and donor reporting
Procurement and asset management under donor rules
Data governance frameworks and roles
Stakeholder engagement plan
Audit planning and execution
Stakeholder and investor engagement
Contract performance, remedies and variations
Measuring governance improvement
Fair treatment of stakeholders
Financial reporting frameworks (IFRS/GAAP)

Leadership and Governance

Governance and compliance KPIs
Driving measurable governance improvement
Corporate governance and the finance role
Management reporting and decision support
Capital structure and financing decisions
Fire safety management systems
Responsible and sustainable governance
Governance frameworks and codes
Regulatory change management
Conflicts of interest management
Environmental governance and climate risk
Safety culture and leadership
Management and board reporting
Influencing and safety leadership
Interpreting financial statements

Risk, Compliance and Assurance

Continuous improvement of controls
Control testing and evidence
Regulatory and legal duty
Professional standards and self-regulation
Risk and control effectiveness metrics
Regulatory duty and accountability
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Reporting quality and governance
Model risk and provisioning (IFRS 9)
Accounting concepts, principles and the regulatory landscape
Management accounts and dashboards
Budget vs actual and variance
Regulatory compliance and audits

Resources and Value

Codes of conduct and values
Total cost of ownership versus purchase price
Value-based and dynamic pricing
Commercial negotiation and value capture
Budget, ROI and feasibility analysis
Value proposition and messaging
ROI, CAC and lifetime value
Customer lifetime value and profitability
Carbon markets and climate finance
Value addition and processing decisions
Farm profitability, costing and gross margins
Portfolio and resource management systems
Value management and business value
Capacity and resource optimisation
Value proposition design and messaging

Evidence and Reporting

Monitoring, evaluation and reporting
Findings, reporting and remediation
Data ethics and customer privacy
Transaction monitoring and suspicious reporting
Data protection and customer privacy
Regulatory reporting and audits
Data, analytics and customer insight
Control monitoring and reporting
Data analytics in audit
Evidence, judgement and scepticism
Professional report and presentation
Reporting and dashboards
Project data, reporting and analytics
AI and predictive project analytics
Data quality and governance

Stakeholders and Engagement

Stakeholder trust and reputation metrics
Public consultation and engagement
Stakeholder mapping and engagement
Engagement, motivation and energisers
Stakeholders and users of financial information
Business partnering with the enterprise
Shareholder and stakeholder rights
Employee engagement models and drivers
Worker engagement and empowerment
Growth strategy: organic, M&A and partnerships
Stakeholder capitalism and ESG
Win-back and re-engagement
Employee experience and engagement
Stakeholder mapping and collaboration
Managing difficult stakeholders

Planning and Delivery

Realising and measuring project value
Capstone scoping: a real project or programme
Designing the project plan and schedule
Delivery, quality and stakeholder plan
Project initiation and chartering
Integrated project planning
Project management plan development
Resource planning and levelling
Quality planning and assurance
Communication planning and management
Building project relationships
Cost and profitability analysis
Forecasting and planning
Media planning and buying
Telehealth and digital care delivery

Communication and Influence

Negotiating with suppliers
Professional writing and reports
Psychoeducation and public communication
Writing advisory reports that drive decisions
Negotiation and conflict management
Facilitation and workshops
Conflict resolution and negotiation
Integrated marketing communications
Sponsorship and negotiation selling
Professional presentation and pitching
Negotiation with clients and partners
Cross-cultural communication
Facilitation in mixed-ability, multilingual rooms
Influencing and negotiation with stakeholders
Presenting sourcing recommendations

Quality and Improvement

Benchmarking against standards
Resource efficiency and circular practice
Continuous environmental improvement
Data visualisation for finance
Integration with quality and environment
Certification and continual improvement
Design review and quality
Process improvement and lean thinking
Quality management and standards
Productivity and efficiency improvement
Professional standards and ethics (CIPS)
Reconciliation and end-of-day processes
Operational efficiency and channel management
Operating-model and process re-engineering
Operational efficiency and cost-to-income

People and Capability

Maturity and capability assessment
Coaching and developing team members
Managing virtual and cross-cultural teams
Building high-performing project teams
Team leadership in sales and marketing
Facilitation, training and public presentation skills
Team leadership in field and project settings
Decision support and insight
Communicating financial results
Complaint data and learning
Leading service teams
High-potential identification and talent reviews
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics

Technology and Systems

Digital credit and alternative data
Performance management systems and cycles
Talent and capability ecosystems
Safety management systems (ISO 45001)
The finance function and digital transformation
Board reporting and information flows
Safety management systems overview (ISO 45001)
Psychodynamic and psychoanalytic approaches
Digital permits and inspections
Automation and safety technology
Attachment and developmental theory
Ethics of technology in practice
Agile and digital transformation projects
Automation in project delivery
Emerging project technologies

Environment and Sustainability

Environmental, social and governance (ESG)
Sustainability reporting and disclosure
Embedding sustainability in sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Measurement and analytics for media and social campaigns
Integrated and sustainability reporting
The project environment and stakeholders
Sustainability and social impact in projects
Market analysis and environmental scanning
Sustainability and responsible marketing
Governance of ESG and reporting
Sustainability standards (GRI, ISSB)
Professional roles, boundaries and settings
Sustainability and environmental duty

Ethics and Accountability

Professional ethics and integrity
Accountability and transparency
Business ethics and ethical frameworks
Ethical supply chains
Ethical principles and codes of practice
Roles, standards and professional conduct
Ethics and fair customer treatment
Professional ethics in customer service
Complaints, redress and accountability
Responsible and ethical service
Ethics and integrity in banking
Treating customers fairly and market conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Bribery, corruption and conduct risk

Policy and Institutions

Policy development and drafting
Policy, planning and objectives
Public versus private procurement
Policy administration and customer service in insurance
Media and public communication
Advocacy and policy engagement
Managing boundaries and dual relationships
Presentation and public speaking
Peer support and consultation
Sustaining ethical, effective practice
Yield, productivity and profitability metrics

Service and Beneficiaries

IT service management and support operations
Digital user experience and accessibility
Vehicle specifications, trims and options in customer language
Customer retention in the vehicle ownership cycle
Service quality and the passenger experience in transport
Tariffs, regulation and the economics of essential services
Customer loyalty and repeat purchase in retail
Telecom products, tariffs and customer lifecycles
Client feedback and satisfaction
Backlogs, user stories and prioritisation
Customer personas and insight
Voice of the customer programmes
Reducing customer effort
CRM systems and customer data
Service analytics and dashboards

Safety and Wellbeing

Industrial utilities, energy and process safety interfaces
Ethical frameworks and codes of practice
Duty of care and risk management
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Working with organisations on wellbeing
Wellbeing and resilience coaching
Health, safety and compliance in delivery
Safety communication and campaigns
Wellbeing and holistic health strategy
Confidentiality and health data
Driving measurable safety improvement

Procurement and Supply

Subcontractor and supplier management
Evidence-based improvement
Managing risk and difficult cases
Goal setting and contracting
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
Market access, buyers and contract farming
Input supply, agro-dealers and last-mile distribution
Contract law and formation
Fair trade and responsible supply
Vendor selection and managing technology suppliers
Vendor, venue and supplier contracting for events
Water supply systems: sources, treatment and distribution

Change and Innovation

Foreign exchange and hedging
Supplier development and innovation
Change management and adoption
Lessons learned and development
Driving effective, ethical outcomes
Business model design and innovation
Digital transformation and IT strategy
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Emerging tools and innovation
Measuring growth and transformation impact
Designing and facilitating groups
Digital and market transformation
Behaviour change and adoption of innovations

Strategic Context

Financial risk: credit, market, liquidity, operational
Mergers, funding and growth strategy
Real options and strategic investment
Sustainability strategy and materiality
Embedding responsible business
Training needs analysis and learning strategy
The business case for diversity and inclusion
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Psychoeducation and workshops
Corporate strategy and portfolio choices
Automotive marketing and lead generation
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
The retail landscape: formats, channels and the informal market
Designing an intervention or programme

Inclusion and Equity

Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
Ethical, risk and feasibility considerations
Brand strategy, identity and equity
Handling vulnerable customers
Brand equity and positioning
Continuous feedback and performance conversations
Professional case study and presentation
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Evidence-based practice

Learning Outcomes

What You Will Achieve

Board effectiveness and the quality of — applied to your own work
Conflicts of interest and related-party transactions — applied to your own work
Policy that changes behaviour — applied to your own work
Policy cycle and evidence-based policy — applied to your own work
Stakeholder and impact analysis — applied to your own work
three lines model and who owns — applied to your own work

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CPUAP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with OECD principles, ISO and recognised governance and compliance standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPUAP?

This certification is ideal for Governance and Compliance Officers, Policy and Regulatory Analysts, Risk and Audit Professionals and Company Secretaries and Board Advisors, and other professionals seeking to formalise their expertise in corporate governance, compliance, policy and accountability with a globally recognised credential.

How long does the CPUAP certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPUAP internationally recognised?

What is the cost of the CPUAP certification?

The Certified Public Administration Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPUAP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPUAP?

The Certified Public Administration Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPUAP?

The Certified Public Administration Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPUAP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPUAP?

Graduates progress towards senior governance, compliance and policy-leadership roles. The CPUAP strengthens your expertise in corporate governance, compliance, policy and accountability and positions you for advancement across corporates, regulators, government and civil-society organisations.

Certified Public Administration Professional

Certified Public Administration Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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