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👥 Human Resources  ·  Advanced

Certified Professional Skills Specialist

Online Certification  ·  10 Week  ·  Globally Recognised  ·  (CPSS2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Professional Skills Specialist

Designed for today’s high-impact professionals, the Certified Professional Skills Specialist (CPSS2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CPSS2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Professional Skills Specialist
Acronym
CPSS2
Category
Human Resources
Level
Advanced
Duration
10 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

Professional Self-Awareness
Professional Collaboration
Critical Thinking
Initiative and Ownership
Conflict Management
Business Writing
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Professional Skills Specialist · module 20 is the capstone
1
Professional Skills Foundations
Personal organisation: capturing, deciding and reviewing · Personal decision-making and judgement under uncertainty · Professional ethics and personal integrity at work · Child-centred communication and specialist interviewing
2
Professional Self-Awareness
Reflective practice and self-awareness · Self-awareness and the leader's identity · Contemplative practice in coaching: attention, breath and awareness · Self-leadership: attention, energy and personal discipline
3
Workplace Communication
Visual communication: slides, charts and what to show · Storytelling and narrative in professional communication · Positive psychology practices: gratitude, optimism and strengths · Why practices lapse: obstacles, overcommitment and recovery
4
Active Listening
Active listening and attending · Active listening and empathy · Empathy, active listening and trust-building · Scaling learning across the organisation
5
Professional Collaboration
Peer review and feedback · The evidence base for effective learning · Writing learning objectives and outcomes · Curriculum and programme design
6
Teamwork Skills
Social and collaborative learning · Accessibility and universal design · How adults learn: relevance, experience and the limits of attention · Instructional design models: ADDIE, agile alternatives and when each fits
7
Workplace Problem Solving
Defining the problem before solving it · Debugging and problem solving · Root-cause analysis and problem solving · Creative problem-solving: divergence, ideation and mental blocks
8
Critical Thinking
Critical thinking: evaluating arguments and evidence · Creative thinking: generating options worth choosing between · Design thinking: understanding the user before designing the answer · Working across differences: culture, generation and working style
9
Decision-Making Skills
Evidence-based HR decision-making · Ethical decision-making under pressure · Values-based decision-making · Strategic decision-making under uncertainty
10
Adaptability
Professional writing and reports · Psychoeducation and public communication · Boundaries and self-care · Standard operating procedures: writing down how the work is done
11
Initiative and Ownership
Choosing the right delivery approach · Communication planning and management · Managing expectations and influence · Negotiation and conflict management
12
Professional Accountability
Agile, Scrum and Kanban delivery · Wireless, mobile and edge networking · The business case for productivity, quality and sustainability · Career pathways and continuing professional development
13
Relationship Management
Telephone, email and chat etiquette · Innovation in service delivery · Designing voice-of-customer programmes · Closed-loop feedback systems
14
Conflict Management
Operational risk and resilience · Cloud, resilience and system integration · Networking, protocols and connectivity · Infrastructure security and resilience
15
Emotional Competence
Working within competence: scope, referral and continuity of care · Greenhouse gas accounting: scopes, boundaries and inventories · Derivatives: forwards, futures, options, swaps · Site productivity and resource output
16
Professional Presentation
Systems thinking, feedback loops and second-order effects · Reasoning with data: statistics, metrics and misleading figures · Collaborative reasoning, questioning and constructive disagreement · What service quality is: expectation, delivery and the gap
17
Business Writing
Business correspondence: writing that gets the result · Professional writing: reports, proposals and documents that get read · Feedback and learner analytics · Feedback and developmental conversations
18
Workplace Technology Skills
Managing technology assets, vendors and technical debt · Crisis, resilience and contingency planning · Investor relations and market communication · Financial storytelling and data visualisation
19
Career-Ready Professional Behaviour
Implementation and delivery · Business continuity and operational resilience · Operational resilience and crisis governance · Experimentation and causal inference in business
20
Professional Skills Development Portfolio
HR service delivery and shared services · Workforce reporting and storytelling with data · Workforce planning: demand, supply and the critical few roles · Performance management that is worth the time it takes
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Professional Skills Specialist principles aligned with SHRM, CIPD and ILO Labour Standards
  • Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
  • Master talent acquisition, resourcing and onboarding and learning, development and talent management
  • Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in human resource management
Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification
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Step 3: Study in the GLI Learning Portal
Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CPSS2 certification?

The Certified Professional Skills Specialist is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Professional Skills Specialist, culminating in the capstone “Professional Skills Development Portfolio”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CPSS2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CPSS2 certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPSS2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CPSS2 certification?

The Certified Professional Skills Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPSS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPSS2?

The Certified Professional Skills Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPSS2?

The Certified Professional Skills Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPSS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPSS2?

Graduates progress towards CHRO and senior people-management roles. The CPSS2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector

I earned my CPSS2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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