How long does this certification take?

The programme takes 12 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Expert / Executive Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Learning and Technical Leadership Expert (CLTL) | Online Certification

Executive Summary

Certified Learning and Technical Leadership Expert

Designed for today’s high-impact professionals, the Certified Learning and Technical Leadership Expert (CLTL) delivers a rigorous Executive-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 12 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CLTL holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Learning and Technical Leadership Expert

Acronym

CLTL

Who Should Enrol?

Performance and Difficult Conversations — applied to your own work
Decisions, Budgets and Resources — applied to your own work
Managing Upward and Developing — applied to your own work
From Doing to Managing — applied to your own work
Delegation and Autonomy — applied to your own work
Prioritisation and Focus — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Instructional Design and Curriculum Development

✦Facilitation, Delivery and Learner Engagement

✦Digital, Blended and E-Learning

✦Assessment, Evaluation and Quality Assurance

✦Learning Strategy, Leadership and Administration

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Learning and Technical Leadership Expert

Certified Learning and Technical Leadership Expert: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Performance and Difficult Conversations

Managing performance day to day
Difficult conversations and managerial courage
Building and leading a team
Prioritisation and focus
Analytical techniques and bias
Growth mindset and continuous learning
Managing pressure and difficult conversations
Preparing financial statements
Building support networks and mentors
Reflective practice and self-leadership
Sustaining high performance over time
Ethical leadership and integrity
Values-based decision-making
Corporate governance and accountability
Conflicts of interest and fairness

Decisions, Budgets and Resources

Decision making for managers
Managing budgets and resources
Operational planning and workflow management
Executive ethics and the leader’s shadow
Leading in crisis and under scrutiny
The manager's roles, responsibilities and mindset
Financial reporting frameworks (IFRS/GAAP)
Board, governance and C-suite dynamics
Corporate strategy and portfolio choices
Growth strategy: organic, M&A and partnerships
Organisational design and operating models
Interpreting financial statements
Stakeholder capitalism and ESG
Organisational resilience and adaptive strategy
Managing complexity and ambiguity

Managing Upward and Developing

Managing upward and across
Developing your own management practice
Developing strategic capability in others
Team and engagement metrics
Integrated and sustainability reporting
Reporting quality and governance
Capstone scoping: a real leadership challenge
Situation analysis and diagnosis
Designing a strategic or change intervention
Business case and impact analysis
Implementation and stakeholder plan
Risk management and contingencies
Professional presentation and defence
Rational and intuitive decision-making
Management accounts and dashboards

From Doing to Managing

The transition from doing to managing
Delegation and appropriate autonomy
Developing your own management practice
Coaching challenging situations
Measuring coaching impact
Digital leadership and business transformation
Data literacy and analytics for leaders
Leading technology adoption and change
Budget vs actual and variance
Managing distributed and digital teams
Dashboards, metrics and management information
Cybersecurity and information governance for leaders
Innovation platforms and experimentation
Technology strategy and investment
Operational planning and resource management

Delegation and Autonomy

Delegation and appropriate autonomy
Building and leading a team
Managing performance day to day
Regulatory awareness and compliance
Professional standards and continuing development
Leadership impact and organisational health metrics
Balanced scorecard and KPI frameworks
360-degree feedback and leadership assessment
Benchmarking and best-practice adoption
Continuous improvement and learning organisations
Productivity and effectiveness measurement
Data-informed and evidence-based decisions
Prioritisation and resource allocation
Operational planning and execution discipline
Risk assessment and judgement

Prioritisation and Focus

Prioritisation and managing competing demands
Running meetings that produce decisions
Operational planning and workflow management
Negotiation strategy and tactics
Managing conflict constructively
Board and investor engagement
Public speaking and thought leadership
Cost and profitability analysis
Reputation and personal brand
Forecasting and planning
Time management and personal productivity
Diversity, inclusion and inclusive leadership
Corporate social responsibility and sustainability
Data visualisation for finance
Transparency and stakeholder trust

Sustainability

The organisational context and operating environment
Sustainable and green banking
Sustainability and green IT
Control environment and risk assessment
Emerging assurance areas (ESG)
Social and digital PR
Corporate social responsibility communications
Communicating financial results
Psychodynamic and psychoanalytic approaches
Sustainability of microfinance
Social and collaborative learning
Attachment and developmental theory
Policy, institutions and the enabling environment for agriculture
Gender, youth and social inclusion in agricultural development
The business case for productivity, quality and sustainability

Leadership and Management

Stakeholder management and relationships
Personal leadership development planning
Cost management and value creation
Performance management systems and KPIs
Innovation management and creative problem-solving
Change leadership models (Kotter, ADKAR, Lewin)
Leading through other leaders
Succession and the leadership pipeline
Strategic leadership at scale
Vendor and technology management
Pipeline and opportunity management
Innovation management and R&D
IT service management and ITIL
Incident, problem and change management
Configuration and asset management

People and Development

Building and running a top team
Developing talent and succession
Managing performance through coaching
Coaching models and frameworks (GROW)
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
Facilitation, coaching and mentoring
High-potential identification and talent reviews
Knowledge management and capability building
Professional roles, boundaries and settings
Setting professional goals and a personal development plan
Land-use planning, capability and degradation management
Team leadership in field and project settings
Ethical principles and codes of practice

Performance Management

Banking KPIs and branch scorecards
Service quality and turnaround metrics
Sales performance and pipeline management
Social performance and outreach
Measuring IT value and performance
Investment principles and objectives
Metrics and reporting
Performance management systems and cycles
Performance measurement and KPI dashboards
Continuous feedback and performance conversations
Managing boundaries and dual relationships
Yield, productivity and profitability metrics
Livestock records, performance and productivity metrics
System operation and performance
Linking CX to business performance

Operations

The procurement cycle and operating models
Data quality and master data management
The sales process and methodology
Reinsurance and capacity management
The vehicle sales process from enquiry to delivery
Capacity planning and line balancing
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Peer support and consultation
Service quality and the passenger experience in transport
Mineral processing and beneficiation
Quality and delivery metrics
Delivery, quality and stakeholder plan
Quality planning and assurance
Quality control and continuous improvement

Financial Management

Financial acumen: budgets, P&L and cash
Options appraisal and cost-benefit
Cost of accidents and prevention value
Legal, cost and feasibility analysis
Make-versus-buy and total cost of ownership
Cost and price analysis
Security programme design and budgeting
Income capitalisation and investment value
NGO financial management and budget-versus-actual discipline
Claims investigation and fraud indicators
Vehicle financing, insurance and total cost of ownership conversations
Flexible budgets and rolling forecasts
Responsibility accounting and cost centres
Cost reduction and efficiency programmes
Capital budgeting: NPV, IRR and payback

Communication

The strategic narrative
Setting and communicating strategic direction
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Presenting and influencing
Incident reporting and record-keeping
Sustaining ethical, effective practice
Toolbox talks and safety communication
Communicating vision and telling stories

Decision Making

Decision rights and governance
Executive time, attention and decision cadence
Decision support and insight
Writing advisory reports that drive decisions
Issue and problem management
Backlogs, user stories and prioritisation
Escalation and decision-making
Portfolio management and prioritisation
Decision-making and problem solving
Data-driven decision-making
Ethical frameworks and codes of practice
Management reporting and decision support
Ethical decision-making under pressure
Setting strategic priorities and choices
Strategic decision-making under uncertainty

Change

Leading large-scale transformation
Sustaining change and embedding new behaviours
Measuring change and transformation impact
Change control and configuration
Organisational change management
Change and adoption in projects
Agile and digital transformation projects
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Measuring growth and transformation impact
Duty of care and risk management
Digital and market transformation
Managing growth, risk and resilience
Behaviour change and adoption of innovations

Stakeholders and Influence

Stakeholder mapping and analysis
Building strategic relationships and coalitions
Influencing without authority
Stakeholders and users of financial information
Confidentiality and conflicts of interest
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Conflicts of interest management
Employment relationship and the psychological contract
Conflict resolution and mediation
Integrity, confidentiality and conflicts
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder mapping and business partnering

Risk and Governance

Managing risk and controls
Working with a board and governance
Governance, risk and compliance
IT governance frameworks (COBIT)
Enterprise architecture governance
Risk, compliance and audit
Process and control documentation
Governance and the three lines model
Fraud risk and controls
Control monitoring and reporting
Quality assurance of audit
Environmental, social and governance (ESG)
Security governance and management systems
Likelihood, impact and risk rating
Risk treatment and countermeasures

Strategic Context

Strategic learning and the adaptive organisation
Culture as a strategic asset
Leading strategic change
Business model and market innovation
Strategic alignment across an organisation
Organisational design as a strategic choice
Competitive strategy and positioning
Business model design and innovation
Aligning teams around strategy
Measuring strategic progress
Turning strategy into results
Competitive analysis and differentiation
Product and portfolio strategy
Go-to-market and channel strategy
Brand and reputation as strategic assets

Evidence and Data

Complaints, accountability and fitness to practise
Record-keeping and data protection
Evidence-based improvement
Evidence-based practice
Evidence-based practice and research literacy
Project data, reporting and analytics
AI and predictive project analytics
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data platforms and segmentation
Data analytics in audit
Communications analytics
Data migration and cleansing
Data ethics and privacy in finance

Technology

Legal responsibilities and professional bodies
Practice management systems
Ethics of technology in practice
Portfolio and resource management systems
Automation in project delivery
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Email and marketing automation
Marketing technology stack
CRM and marketing automation platforms
Safety management systems overview (ISO 45001)
Client feedback and satisfaction
Environmental management systems (ISO 14001)
Managing risk and difficult cases

Projects and Delivery

Balancing short-term delivery and long-term value
Project and programme oversight
Project management principles and lifecycle
Compliance frameworks and programmes
Strategic workforce planning and demand forecasting
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
Lessons learned and development
Designing a safety programme or control
Emergency preparedness and response planning
Scenario planning and foresight
Project initiation and chartering
Integrated project planning
Project management plan development
Resource planning and levelling

People Administration

Employee engagement models and drivers
The employee lifecycle and HR value chain
Reward strategy and total reward frameworks
Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling
Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Linking performance to reward and consequence
Digital HR and the employee experience platform
Applicant tracking systems and recruitment analytics
Future of work and workforce transformation
Customer (employee/manager) satisfaction

Culture and Engagement

Organisational culture and behaviour change
Leading across cultures and geographies
Safety culture and leadership
Managing resistance and engagement
Wellbeing and holistic health strategy
Worker engagement and empowerment
Values, purpose and authentic leadership
Resilience, wellbeing and stress management
Motivation theories and engagement
Creating a coaching culture
Buyer behaviour and the customer journey
Strengths, flow and engagement
Meaning, purpose and values
Building trust and engagement
Stakeholder engagement strategy

Customers and Market

Unified customer view
Emerging service technologies
Customer loyalty and advocacy
Customer lifetime value
Growing value through service
Building a service culture
Voice of the customer to the business
Leading service projects and change
Customer onboarding and lifecycle
Banking products, services and delivery channels
Customer and community engagement
Brand and corporate reputation
Supply market analysis
Digital financial services
HR's role in culture, values and employer brand

Legal and Policy

The regulatory landscape and central banking
Regulatory duty and accountability
Regulatory compliance and central-bank rules
Regulatory liquidity ratios (LCR, NSFR)
Regulatory awareness (GDPR and beyond)
Contract law and formation
Contract exit and renewal
Driving effective, ethical outcomes
Accounting concepts, principles and the regulatory landscape
Regulatory compliance and professional duty
The regulatory and legal environment
Compliance and regulatory projects
Procurement and contract value
Procurement and contract management
Regulatory compliance and biosafety

Supply and Procurement

Conflicts of interest and procurement ethics
Vendor selection and management
Vendor management and system governance
Procurement and supply chain: scope and value
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment
Sustainable procurement principles and standards
Fair trade and responsible supply
Procurement and asset management under donor rules
Vendor, venue and supplier contracting for events
Procurement and stock management for health commodities
Water supply systems: sources, treatment and distribution
Psychoeducation and workshops
Working with organisations on wellbeing

Ethics and Standards

Ethics in communications
Ethics and professional standards in finance
Professional ethics and codes (IFAC, ACCA, CIMA)
Responsible and sustainable governance
Embedding responsible business
Ethics, confidentiality and professional conduct in HR
Ethics and duty of care
Professional ethics and duty of care
Sustainability and climate responsibility
Ethics and responsible leadership
Professional standards and ethics (CIPS)
Sustainability and responsible sourcing
Ethical and reputational risk
Ethics and professional conduct in security
Corporate responsibility and community

Learning and Knowledge

Motivation and self-directed learning
Training needs analysis and learning strategy
Instructional design and blended learning
Learning technologies and the LMS
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Lessons learned and knowledge management
Facilitation and workshops
Designing an intervention or programme
Group dynamics, facilitation and community mobilisation
Complaint data and learning
Virtual and hybrid facilitation
Blended and hybrid learning design
E-learning authoring and development
Learning management systems (LMS)

Diversity and Global Practice

Financial inclusion and agency banking
Digital accessibility and inclusion
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Team diversity and inclusion
Managing virtual and cross-cultural teams
Ethical, risk and feasibility considerations
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
The agricultural sector: systems, actors and global food value chains
Transfer pricing and international tax
Cross-cultural and global inclusion
Global and comparative HR contexts
Inclusion and the fairness of people decisions
Global sourcing and international trade

Learning Outcomes

What You Will Achieve

Performance and Difficult Conversations — applied to your own work
Decisions, Budgets and Resources — applied to your own work
Managing Upward and Developing — applied to your own work
From Doing to Managing — applied to your own work
Delegation and Autonomy — applied to your own work
Prioritisation and Focus — applied to your own work

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Learning and Technical Leadership Expert — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CLTL certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CLTL?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CLTL certification take to complete?

The programme is structured over 12 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CLTL internationally recognised?

What is the cost of the CLTL certification?

The Certified Learning and Technical Leadership Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CLTL certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CLTL?

The Certified Learning and Technical Leadership Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CLTL?

The Certified Learning and Technical Leadership Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CLTL while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CLTL?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CLTL strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Learning and Technical Leadership Expert

Certified Learning and Technical Leadership Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Learning Modules and Curriculum Expert

Certified Leadership Education Designer

Certified Inclusive Learning Design and Accessibility Pro

Certified Action Learning and Applied Research Expert

Certified Master of Strategic L and D Planning

Certified Organisational Learning and Knowledge Expert