How long does this certification take?

The programme takes 11 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Action Learning and Applied Research Expert (CASR) | Online Certification

Executive Summary

Certified Action Learning and Applied Research Expert

Designed for today’s high-impact professionals, the Certified Action Learning and Applied Research Expert (CASR) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CASR holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Action Learning and Applied Research Expert

Acronym

CASR

Who Should Enrol?

Is Training the Answer — applied to your own work
Designing for Transfer — applied to your own work
Facilitating and Including Everyone — applied to your own work
Assessing Capability — applied to your own work
Evaluating Beyond Reaction — applied to your own work
Development Through Work — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Instructional Design and Curriculum Development

✦Facilitation, Delivery and Learner Engagement

✦Digital, Blended and E-Learning

✦Assessment, Evaluation and Quality Assurance

✦Learning Strategy, Leadership and Administration

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Action Learning and Applied Research Expert

Certified Action Learning and Applied Research Expert: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Is Training the Answer

Diagnosing whether training is the answer
Learning needs analysis at organisational level
Coaching, mentoring and on-the-job development
Presentation and public-speaking skills
Questioning, discussion and active learning
Managing group dynamics
Handling difficult participants
Classroom and workshop management
Feedback and learner support
E-learning authoring and development
Learning management systems (LMS)
Multimedia and video for learning
Microlearning and mobile learning
Gamification and interactive design
Virtual classrooms and webinars

Designing for Transfer

Designing learning for transfer, not coverage
Assessment that measures capability
Evaluating learning: from reaction to results
Knowledge management and sharing
Communities of practice
Capturing and curating expertise
Learning in the flow of work
Self-directed and continuous learning
Talent and capability ecosystems
Embedding learning in performance
Sustaining a learning organisation
Capstone scoping: a real learning challenge
Needs analysis and audience assessment
Designing a learning programme or curriculum
Feasibility, cost and quality analysis

Facilitating and Including Everyone

Facilitation in mixed-ability, multilingual rooms
Inclusive learning and accessibility
Digital, blended and low-bandwidth delivery
Sustaining transformation and benefits
Measuring learning transformation impact
Professional ethics in education and training
Academic integrity and honesty
Inclusion, accessibility and fairness
Safeguarding and learner welfare
Data protection and learner privacy
Intellectual property and content rights
Quality standards and accreditation
Governance and accountability
Responsible use of AI in learning
Learning KPIs and scorecards

Assessing Capability

Assessment that measures capability
Curriculum, qualifications and accreditation
Designing learning for transfer, not coverage
Social and collaborative learning
Accessibility and universal design
Emerging learning technologies
Assessment design and methods
Formative and summative assessment
Rubrics, marking and moderation
Evaluation of training (Kirkpatrick)
Feedback and learner analytics
Accreditation and certification
Individual development planning
Peer learning and communities of practice
Reflective practice and journaling

Evaluating Beyond Reaction

Evaluating learning: from reaction to results
Learning needs analysis at organisational level
Knowledge management and organisational learning
Learning technology ecosystem
Learning analytics and data
LMS and LXP administration
Content curation and management
AI and adaptive learning
Data-driven learning design
Dashboards and reporting
Learning data privacy and ethics
Innovation in learning technology
Learning strategy and roadmaps
L&D operating models and governance
Academic and training administration

Development Through Work

Coaching, mentoring and on-the-job development
Managing the training function as a business
Curriculum, qualifications and accreditation
Wellbeing and personal-effectiveness learning
Community and lifelong learning
Stakeholder mapping and partnering
Consulting with sponsors and managers
Marketing and promoting learning
Influencing and gaining buy-in
Professional writing and documentation
Presenting learning proposals and impact
Managing learner expectations
Collaboration with subject experts
Leading learning projects and change
Team leadership in L&D

Stakeholders and Clients

Learner and stakeholder satisfaction
Pricing tours, events and sponsorships
The construction industry: clients, contractors and the project economy
Collaborative and client-led planning
Managing boundaries and dual relationships
Client feedback and satisfaction
Quality of the therapeutic relationship
Diagnosing client problems before prescribing solutions
Ethics and independence in advisory relationships
The project environment and stakeholders
Stakeholder and sponsor management
Innovation and fintech partnerships
Fair treatment of stakeholders
Stakeholder trust and reputation metrics
Stakeholder engagement plan

Change and Adoption

Learning transformation and modernisation
Digital transformation in banking
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Change management and adoption
The finance function and digital transformation
Finance transformation and target operating models
Change management in finance
Measuring transformation impact
Cost concepts, classification and behaviour
Measuring CX transformation impact
Regulatory change management
HSE transformation and maturity
Measuring HSE transformation impact

Standards and Quality

Design review and quality assurance
Ethics and professional standards in finance
Standard costing and variance analysis
Continuous improvement of finance processes
Professional standards and self-regulation
Benchmarking against standards
Continuous improvement of controls
Driving measurable governance improvement
Product safety and standards
Sustainability standards (GRI, ISSB)
Continuous improvement cycles
Sustainability certification and standards
Traceability, recall and quality assurance systems
Quality management systems and audits
Roles, standards and professional conduct

Cost and Value

Budgeting and resource management
Make-versus-buy and total cost of ownership
Cost and price analysis
Income capitalisation and investment value
NGO financial management and budget-versus-actual discipline
Insurance pricing, premiums and loadings
Claims investigation and fraud indicators
Vehicle financing, insurance and total cost of ownership conversations
Costing production: standard costs, variances and the true cost of scrap
Non-revenue water, metering and cost recovery
Pricing, promotions and markdowns in retail
Capital structure and financing decisions
Real options and strategic investment
Financial modelling and scenario analysis
Options appraisal and cost-benefit

Programme Delivery

Delivery and facilitation plan
Health, safety and compliance in delivery
Project KPIs and performance metrics
Quality and delivery metrics
Project management maturity assessment
Driving measurable delivery improvement
Developing the project business case
Project budgeting and financial control
Financial risk in projects
Realising and measuring project value
Capstone scoping: a real project or programme
Agile and digital transformation projects
Scaling delivery capability
Building project management maturity
Measuring change and project impact

Strategic Context

Digital learning strategy
Platform and ecosystem strategy
Digital business models and monetisation
Growth strategy and expansion sequencing
Training needs analysis and learning strategy
Organisational culture assessment and change
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Wellbeing and holistic health strategy
Vision, mission and strategic intent
Competitive strategy and positioning
Turning strategy into results
Procurement’s contribution to organisational strategy
Category management and strategy development
Sourcing strategies and portfolio (Kraljic)

Governance and Compliance

Technical and compliance training
Duty of care and risk management
Managing risk and difficult cases
Ethical, risk and feasibility considerations
Risk assessment and safety planning
Emotion regulation
Managing engagement risk and professional liability
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Leading project governance
Regulatory and fair-treatment obligations
The regulatory landscape and central banking
Corporate governance in banks
Regulatory duty and accountability

Culture and Motivation

Building a learning culture
Completion, engagement and impact metrics
Creating a coaching culture
Aviation safety systems and just culture
Working with organisations on wellbeing
Wellbeing and resilience coaching
Strengths, flow and engagement
Meaning, purpose and values
Building trust and engagement
Structuring engagements: scope, deliverables and expectations
Stakeholder engagement strategy
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Engagement, motivation and energisers

Inclusion and Access

The business case for diversity and inclusion
Team diversity and inclusion
Brand strategy, identity and equity
Access to finance, grants and investment
Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
Inclusion and the fairness of people decisions
Diversity, inclusion and inclusive leadership
Access control systems and identity management
Electronic access and biometric systems
Gender, youth and social inclusion in agricultural development
Access to finance and de-risking
Community engagement and equity
Brand equity and positioning

Operations and Administration

Sales and customer-service training
Designing a banking solution or process
Principles of credit and the lending process
Automation, RPA and straight-through processing
Process and control documentation
Competitive bidding processes
Business process mapping
The HR function: roles, operating models and value creation
Process re-engineering and shared services
Employee relations, discipline and fair process
The HR operating model and business partnering
Policy administration and customer service in insurance
The vehicle sales process from enquiry to delivery
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces

Market and Client Development

Building the learning brand
Sales performance and pipeline management
Brand and corporate reputation
Supply market analysis
Market attractiveness and country assessment
HR's role in culture, values and employer brand
Voice of the customer and feedback
Sales forecasting
Comparable sales analysis and market evidence
The automotive market: segments, brands and buyers
Vehicle specifications, trims and options in customer language
Social media customer care
Unified customer view
Customer loyalty and advocacy
Customer lifetime value

Ethics and Professionalism

Professional ethics and banking conduct
Treating customers fairly and market conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Bribery, corruption and conduct risk
Ethics and independence
Ethics in communications
Professional ethics and integrity
Ethical supply chains
Ethics, confidentiality and professional conduct in HR
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking

Cross-Cultural Practice

Language and communication training
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Cross-cultural communication
Managing virtual and cross-cultural teams
Learning needs analysis (TNA)
Aligning learning to performance
Innovation and experimentation in learning
Corporate governance and accountability
Transparency and stakeholder trust
Business model design and innovation
Setting strategic priorities and choices

Knowledge and Content

Storyboarding and content development
Tender planning and documentation
Knowledge management and capability building
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Creating content that performs: formats, hooks and production
Health records, data and confidentiality
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Content marketing and editorial

Groups and Communities

Team leadership in banking operations
Innovation and fintech collaboration
Microfinance and group lending
Managing resistance and upskilling teams
Team leadership in HSE
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
High-performance team rituals and cadence
Leading service teams
Stakeholder mapping and collaboration
Customer and community engagement
Productivity, collaboration and workflow tools

Learning Practice

Leading the learning function
Apprenticeships and work-based learning
Skills-based and continuous learning
Scaling learning across the organisation
Driving measurable learning impact
Writing learning objectives and outcomes
Designing for different learning modalities
Learning materials and job aids
Talent, succession and workforce learning
Adult learning and farmer field schools
Group dynamics, facilitation and community mobilisation
Intelligence-led risk assessment
Monitoring, evaluation and learning for accountability
Psychoeducation and workshops
Psychoeducation and public communication

People Development

Creativity and critical-thinking development
Schedule development and optimisation
Team development and effectiveness
Coaching and developing team members
Sales enablement and coaching
Career pathways and continuing professional development
Setting professional goals and a personal development plan
Land-use planning, capability and degradation management
Coaching for performance
Advertising and creative development
Development banking and project finance
Measuring coaching outcomes
Message development and testing
Supplier development and innovation
Continuing professional development

Performance and Evaluation

System operation and performance
Linking CX to business performance
Service KPIs: CSAT, NPS, CES, SLAs
Cost, feasibility and impact analysis
Net Promoter Score and satisfaction metrics
Performance management in service
Banking KPIs and branch scorecards
Service quality and turnaround metrics
Impact, blended and concessional finance
Social performance and outreach
Investment principles and objectives
Metrics and reporting
Performance management systems and cycles
Return on investment and impact
Performance measurement and KPI dashboards

Learning Technology

Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Digital credit and alternative data
Digital finance and automation roadmaps
Technology strategy and architecture choices
Technology and digital HSE
Digital permits and inspections
Automation and safety technology
Emerging HSE technologies
Digital procurement and the future of the profession
Digital and data-driven go-to-market
Digital marketing strategy
Email and marketing automation
Marketing technology stack

Evidence and Analytics

Analytics translation: from data to decision
Data protection and employee privacy
People analytics and HR measurement
Data collection and analytics
Predictive safety analytics
Data quality and master data management
Data protection in surveillance
Measurement and analytics for media and social campaigns
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Data quality, analysis and reporting
Using evidence to refine agricultural practice
Designing an evidence-based intervention or farm plan
Portfolio of evidence and reflective practice

Workforce Context

Onboarding and induction design
Motivation theories and engagement
Workforce and shift management in retail
Motivation and engagement
Advocacy and policy engagement
Workforce management and scheduling
Proactive engagement and success
Win-back and re-engagement
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Assurance engagements and standards
The employee lifecycle and HR value chain
Onboarding and induction programme design
Workforce planning and the capability gap

Leadership and Management

Vendor and faculty management
Subcontractor and supplier management
Front office and reservations management
Hotel revenue management: rates, occupancy and RevPAR
Social media management: platforms, communities and algorithms
Pharmaceutical storage, cold chain and expiry management
Procurement and stock management for health commodities
Management accounts and dashboards
Practice management systems
Writing advisory reports that drive decisions
Presenting recommendations to senior decision-makers
Locks, keys and credential management
Visitor and contractor management
Key account management
Journey management and tracking

Communication

Professional portfolio and presentation
Board reporting and information flows
Compliance reporting and disclosure
Governance of ESG and reporting
Management and board reporting
Safety communication and campaigns
Environmental monitoring and reporting
Dashboards and HSE reporting
Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Control monitoring and reporting
Crisis communications
Stakeholder communications
Communications strategy and planning

Learning Outcomes

What You Will Achieve

Is Training the Answer — applied to your own work
Designing for Transfer — applied to your own work
Facilitating and Including Everyone — applied to your own work
Assessing Capability — applied to your own work
Evaluating Beyond Reaction — applied to your own work
Development Through Work — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CASR certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CASR?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CASR certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CASR internationally recognised?

What is the cost of the CASR certification?

The Certified Action Learning and Applied Research Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CASR certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CASR?

The Certified Action Learning and Applied Research Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CASR?

The Certified Action Learning and Applied Research Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CASR while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CASR?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CASR strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Action Learning and Applied Research Expert

Certified Action Learning and Applied Research Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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