How long does this certification take?

The programme takes 11 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Domestic Violence and Gender Abuse Counsellor (CDOM) | Online Certification

Executive Summary

Certified Domestic Violence and Gender Abuse Counsellor

Designed for today’s high-impact professionals, the Certified Domestic Violence and Gender Abuse Counsellor (CDOM) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 11 Week programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CDOM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Domestic Violence and Gender Abuse Counsellor

Acronym

CDOM

Who Should Enrol?

Ethics, Supervision and Safety — applied to your own work
Outcomes and Review — applied to your own work
Scope, Boundary and Referral — applied to your own work
The Therapeutic Alliance — applied to your own work
Contracting and Confidentiality — applied to your own work
Listening, Reflection and Restraint — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Domestic Violence and Gender Abuse Counsellor

Certified Domestic Violence and Gender Abuse Counsellor: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Ethics, Supervision and Safety

Ethics, supervision and reflective practice
The boundary between coaching and therapy
The working alliance and coaching presence
Values-based living
Coaching for resilience and wellbeing
Collaborative and client-led planning
Brand strategy, identity and architecture
Brand equity and positioning
Integrated marketing communications (IMC)
Advertising and creative development
Analytical techniques and bias
Financial reporting frameworks (IFRS/GAAP)
Reputation and crisis communications
Brand guidelines and consistency
Measuring brand health

Outcomes and Review

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Ethics, supervision and reflective practice
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Interpreting financial statements
Integrated and sustainability reporting

Scope, Boundary and Referral

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement
Reporting quality and governance
Budget vs actual and variance
Cost and profitability analysis
Relapse prevention planning
Forecasting and planning
Data visualisation for finance
Communicating financial results
Psychodynamic and psychoanalytic approaches
Recovery capital and community
Case management and referral
Attachment and developmental theory
Managing boundaries and dual relationships

The Therapeutic Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Marketing technology and the stack
Presenting, demonstrating and proposing
Negotiation and closing techniques
Sales forecasting and territory planning
Mentoring, sponsorship and developmental relationships
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Peer support and consultation
Behavioural and process addictions

Contracting and Confidentiality

Contracting and the three-way agreement
Ethics, supervision and reflective practice
The boundary between coaching and therapy
Record-keeping and data protection
Social media and community management
Email marketing and automation
Complaints, accountability and fitness to practise
Risk, protective and social factors
Legal responsibilities and professional bodies
Stages of change and readiness
Client feedback and satisfaction
Evidence-based improvement
Lessons learned and development
Psychoeducation and workshops
Designing an intervention or programme

Listening, Reflection and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Cultural context and coaching across difference
Professional standards in the field
Coaching principles and ethics
The coaching relationship
Evidence-based practice
Strengths-based coaching
Group and team coaching
Risk assessment and safety planning
Habits and behaviour design
Treatment planning and review
Managing complexity and comorbidity
Workplace and organisational contexts
Change talk and readiness

Conflict and Resistance

Diagnosing readiness and managing resistance
Difficult conversations and managerial courage
Managing resistance and capability building
Influencing and negotiation with stakeholders
Conflicts of interest and gifts
Negotiation strategy and planning
Negotiation tactics and behaviours
Negotiating with suppliers
Negotiation and closing
Property viewings, offers and negotiation to close
Managing risk and difficult cases
Conflicts of interest
Conflicts of interest and related-party transactions
Facilitation and difficult conversations
Conflicts of interest and integrity

Records and Reporting

Control monitoring and reporting
Tender planning and documentation
Professional report and presentation
Metrics and reporting
Management reporting and decision support
Board reporting and information flows
Governance of ESG and reporting
Management and board reporting
Environmental monitoring and reporting
Incident reporting and record-keeping
Goal setting and action planning
Regulatory reporting and audits
Process and control documentation
Professional reporting and documentation
Sustainability reporting and disclosure

Coaching Practice

Coaching and quality monitoring
Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Building support networks and mentors
Creating a coaching culture
Mentoring and sponsorship
Solvency, capital and prudential supervision
Wellbeing and resilience coaching
Sales enablement and coaching
Quality monitoring and coaching
Measuring coaching outcomes
Coaching and developing team members

Therapeutic Practice

Habit change and behaviour design
Employment relationship and the psychological contract
Wellbeing and holistic health strategy
Resilience, wellbeing and stress management
Accountability and follow-through
Working with organisations on wellbeing
Wellbeing, fatigue and psychosocial risk
Innovation culture, incentives and psychological safety
Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy
Digital marketing strategy and channels
Meaning, purpose and values

Ethics and Safeguarding

Regulation, ethics and misinformation in media and telecoms
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Data, records and confidentiality tech
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
Professional standards and self-regulation
Ethics, confidentiality and professional conduct in HR
Confidentiality and handling sensitive data
Data ethics, privacy and responsible analytics

Communication Skills

Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Professional documentation and presentation
Communication planning and management
Integrated marketing communications
Professional presentation and pitching
Media and public communication
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills
Closed-loop feedback systems
Influencing and presenting insights
Professional and persuasive communication

Development and Learning

Training needs analysis and learning strategy
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
Instructional design and blended learning
High-potential identification and talent reviews
Knowledge management and capability building
Minimum viable offer and validated learning
Growth mindset and continuous learning
Professional standards and continuing development
Personal leadership development planning
Scaling delivery capability
Project management plan development
Schedule development and optimisation
Team development and effectiveness

Groups and Facilitation

Team diversity and inclusion
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
Facilitation in mixed-ability, multilingual rooms
Building and leading a team
Team leadership in procurement
Building high-performing sales teams
Outcome and process measures
Evidence-based practice and research literacy
Psychometric and screening tools
Designing and facilitating groups
Building high-performing project teams
Cross-functional collaboration with product and service
Team leadership in sales and marketing
Team leadership in field and project settings

Behaviour and Change

Engagement and motivation
Change management and adoption
Engagement, motivation and energisers
Motivation and self-directed learning
Cost concepts, classification and behaviour
Regulatory change management
Policy that changes behaviour
Implementation and change plan
Change management models (Kotter, ADKAR, Lewin)
Culture change and behaviour embedding
Safety culture, leadership and behaviour
Change control and configuration
Organisational change management
Change and adoption in projects
Measuring change and project impact

Goals and Measurement

Agile metrics and velocity
Setting objectives and marketing KPIs
Funnel, pipeline and conversion metrics
Customer and brand health metrics
Brand health and measurement
Dashboards and performance reporting
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
Evaluation metrics and monitoring
Linking CX to business performance
Managing performance through coaching
Assessment that measures capability
Managing performance day to day
Contract performance and exit

Leadership Context

Procurement and stock management for health commodities
Management accounts and dashboards
Decision support and insight
Duty of care and risk management
Practice management systems
Writing advisory reports that drive decisions
Project management standards (PMI, PRINCE2)
Project roles and the project manager
Stakeholder and sponsor management
Building project management maturity
Lessons learned and knowledge management
Environmental management systems (ISO 14001)
Emerging tools and innovation
Management review and improvement
Environmental management and pollution control

Culture and Inclusion

Brand strategy, identity and equity
Working with referrers and multidisciplinary teams
Professional writing and reports
Managing difficult conversations
Leading groups and workshops
Service culture and brand promise
Building a customer-centric culture
Building a service culture
Building a culture of compliance
Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Organisational culture assessment and change
HR's role in culture, values and employer brand

Client Relationships

Goal setting and contracting
The project environment and stakeholders
Stakeholder rights and fair treatment
Procurement and contract value
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Procurement and contract management
Stakeholder engagement strategy
Building project relationships
Building strategic customer relationships
Negotiation with clients and partners
Collaboration and teamwork
Partnership building and multi-stakeholder platforms
Relationship management and retention
Managing difficult stakeholders

Risk and Compliance

Corporate governance and HR’s role
Legal and regulatory responsibility
Projects, programmes and portfolios
Environmental legal compliance
Business case and strategic alignment
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Communicating risk to the workforce
Public, private and non-profit governance
Regulatory and legal duty
Responsible and sustainable governance
Governance frameworks and codes

Evidence and Research

Qualitative and quantitative research
Translating insight into strategy
Project governance and assurance
Baseline surveys and data collection tools
Data quality, analysis and reporting
Project governance frameworks
Reporting to boards and executives
Portfolio of evidence and reflective practice
Data-driven decision support and analytics
Statistics and exploratory data analysis
Service analytics and dashboards
Jobs to be done and customer insight
Data quality and master data management
Investigation practice and evidence handling
Comparable sales analysis and market evidence

Wellbeing and Resilience

Stress testing and scenario analysis
Stress and psychosocial risk
Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenarios
Crisis, resilience and contingency planning
Organisational resilience and adaptive strategy
Business continuity and resilience
Managing organisational politics
Stress testing credit portfolios
Content marketing and editorial planning

Workplace Context

Advocacy and policy engagement
Workforce management and scheduling
Proactive engagement and success
Win-back and re-engagement
Workforce planning and scheduling
Employee experience and engagement
Customer and community engagement
Customer and employee satisfaction
Assurance engagements and standards
Measuring engagement and impact
Employee engagement models and drivers
Strengths, flow and engagement
Building trust and engagement
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting

Practice and Business

The automotive market: segments, brands and buyers
Electric and hybrid vehicles: what changes for the market
Vehicle financing, insurance and total cost of ownership conversations
Automotive marketing and lead generation
The retail landscape: formats, channels and the informal market
Pricing, promotions and markdowns in retail
Compliance and regulatory projects
Events, banqueting and MICE business
The media business: audiences, advertising and subscription
Health financing: budgets, insurance and out-of-pocket realities
Preparing financial statements
Leading project governance
Impact, blended and concessional finance
Supply market analysis
Short-term funding and money markets

Digital Delivery

Digital and data-driven go-to-market
Digital marketing strategy
Marketing technology stack
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services
Digital and self-service transformation
Self-service and digital support
Customer service technology stack
Technology selection and integration
Emerging service technologies
Emerging project technologies
Managing virtual and cross-cultural teams
Digital disruption and modern go-to-market
Digital, mobile and internet banking

Programme Delivery

HACCP principles and prerequisite programmes
Advisory service design and delivery
Innovation in service delivery
Designing voice-of-customer programmes
Governance of the CX programme
Voice of the customer programmes
Loyalty programmes and rewards
Leading service projects and change
Banking products, services and delivery channels
Leading banking projects and change
Risk-based audit planning
Project data, reporting and analytics
Automation in project delivery
AI and predictive project analytics
Programme management principles

Community and Family Context

Sustainability and social impact in projects
Corporate social responsibility and community impact
Social media customer care
Social performance and outreach
Community and lifelong learning
Governance in state, donor-funded and family-owned entities
Corporate social responsibility and sustainability
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Risk assessment that changes what happens

Health Context

Public health programmes: prevention and outreach
Healthcare quality, safety and accreditation
Health, safety and compliance in delivery
Healthy work design
Absence and health management
Forecasting and pipeline health
Innovation and continuous delivery
Telehealth and digital care delivery
Governance and organisational value
Trends: ESG, transparency and stakeholder capitalism
Fair treatment of stakeholders

Standards and Quality

Sustainability standards (GRI, ISSB)
Board effectiveness and the quality of board information
Time-to-hire, quality-of-hire and cost metrics
Continuous improvement cycles
Driving measurable safety improvement
Continuous environmental improvement
Integration with quality and environment
Certification and continual improvement
Design review and quality
Process improvement and lean thinking
Quality management and standards
Roles, standards and professional conduct
Governance of service standards
Continuous improvement in service
Driving measurable service improvement

Learning Outcomes

What You Will Achieve

Ethics, Supervision and Safety — applied to your own work
Outcomes and Review — applied to your own work
Scope, Boundary and Referral — applied to your own work
The Therapeutic Alliance — applied to your own work
Contracting and Confidentiality — applied to your own work
Listening, Reflection and Restraint — applied to your own work

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CDOM certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CDOM?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CDOM certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CDOM internationally recognised?

What is the cost of the CDOM certification?

The Certified Domestic Violence and Gender Abuse Counsellor is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CDOM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CDOM?

The Certified Domestic Violence and Gender Abuse Counsellor is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CDOM?

The Certified Domestic Violence and Gender Abuse Counsellor carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CDOM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CDOM?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CDOM strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Domestic Violence and Gender Abuse Counsellor

Certified Domestic Violence and Gender Abuse Counsellor

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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