How long does this certification take?

The programme takes 11 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Child and Adolescent Psychosocial Expert (CCAP2) | Online Certification

Executive Summary

Certified Child and Adolescent Psychosocial Expert

Designed for today’s high-impact professionals, the Certified Child and Adolescent Psychosocial Expert (CCAP2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 11 Week programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCAP2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Child and Adolescent Psychosocial Expert

Acronym

CCAP2

Who Should Enrol?

Contracting With More Than One Client — applied to your own work
Alliance Across a System — applied to your own work
Boundary, Safeguarding and Referral — applied to your own work
Questioning Within a Family System — applied to your own work
Culture, Obligation and Expectation — applied to your own work
Reviewing Systemic Work — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Child and Adolescent Psychosocial Expert

Certified Child and Adolescent Psychosocial Expert: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Contracting With More Than One Client

Contracting and the three-way agreement
Team coaching and the team as client
Ethics, supervision and reflective practice
Management accounts and dashboards
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Attachment and developmental theory
Peer support and consultation
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Values-based living
Coaching for resilience and wellbeing
Complaints, accountability and fitness to practise
Brand strategy, identity and architecture

Alliance Across a System

Team coaching and the team as client
The working alliance and coaching presence
Cultural context and coaching across difference
Legal responsibilities and professional bodies
Lessons learned and development
Social media and community management
Email marketing and automation
Driving effective, ethical outcomes
Marketing technology and the stack
Presenting, demonstrating and proposing
Negotiation and closing techniques
Sales forecasting and territory planning
The boundary between coaching and therapy
Questioning, listening and the coach’s restraint
Goal setting and behavioural change in coaching

Boundary, Safeguarding and Referral

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement
Designing and facilitating groups
Psychoeducation and workshops
Designing an intervention or programme
Professional case study and presentation
Relapse prevention planning
Risk assessment and safety planning
Treatment planning and review
Managing complexity and comorbidity
Workplace and organisational contexts
Recovery capital and community
Case management and referral
Change talk and readiness

Questioning Within a Family System

Questioning, listening and the coach’s restraint
Team coaching and the team as client
Feedback, challenge and psychological safety in coaching
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Goal setting and action planning
Habit change and behaviour design
Accountability and follow-through
Behavioural and process addictions
Risk, protective and social factors
Meaning, purpose and values
Stages of change and readiness
Outcome and process measures
Psychometric and screening tools
Ethics of technology in practice

Culture, Obligation and Expectation

Cultural context and coaching across difference
The working alliance and coaching presence
Goal setting and behavioural change in coaching
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Emerging tools and innovation
Working with referrers and multidisciplinary teams
Communicating with families and carers
Psychoeducation and public communication
Professional standards in the field
Coaching principles and ethics
The coaching relationship
Managing difficult conversations
Strengths-based coaching
Group and team coaching

Reviewing Systemic Work

Evaluating coaching outcomes
Team coaching and the team as client
Ethics, supervision and reflective practice
Record keeping, notes and professional documentation
Remote and telephone practice
Leading groups and workshops
Habits and behaviour design
Brand equity and positioning
Integrated marketing communications (IMC)
Advertising and creative development
Collaboration and teamwork
Projects, programmes and portfolios
Reputation and crisis communications
Brand guidelines and consistency
Measuring brand health

Programme Delivery

Content marketing and editorial planning
Succession planning and talent pipelines
Employee voice, surveys and action planning
HR service delivery and case management
Workforce planning and the capability gap
Project management standards (PMI, PRINCE2)
Continuous improvement programmes
Designing a safety programme or control
Emergency preparedness and response planning
Policy, planning and objectives
Discovery-driven planning and assumption testing
Forecasting and planning (FP&A)
Enterprise resource planning (ERP) and finance systems
Tax planning, avoidance and evasion distinguished
Emergency response planning

Community and Family Context

Project roles and the project manager
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care
Customer and community engagement
Social performance and outreach
Corporate social responsibility communications
Governance in state, donor-funded and family-owned entities
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Sustainability and social impact in projects
Measurement and analytics for media and social campaigns
Corporate social responsibility and sustainability
Community and tenant engagement

Health Context

Health records, data and confidentiality
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Project governance and assurance
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Health and safety legal duties
Absence, capability and ill-health management
Wellbeing and holistic health strategy
Confidentiality and health data
Project governance frameworks

Standards and Quality

Animal welfare standards and ethical husbandry
Sustainability certification and standards
Traceability, recall and quality assurance systems
Quality management systems and audits
Roles, standards and professional conduct
Governance of service standards
Quality monitoring and coaching
Continuous improvement in service
Driving measurable service improvement
Designing a service or experience improvement
Coaching and quality monitoring
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects
Reporting quality and governance
Evidence-based improvement

Conflict and Resistance

Negotiation with buyers, suppliers and financiers
Conflict resolution over land, water and resources
De-escalation and difficult customers
Managing difficult stakeholders
Negotiation and influencing
Handling difficult customers and disputes
Managing resistance and reskilling
Integrity, confidentiality and conflicts
Working with conflict and change
Conflicts of interest management
Conflicts of interest and related-party transactions
Sponsorship and negotiation selling
Negotiation with clients and partners
Managing difficult customers
Conflict resolution and mediation

Records and Reporting

Proposal development and donor reporting
Vehicle documentation, compliance and consumer protection
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Record-keeping and data protection
Data, records and confidentiality tech
Professional writing and reports
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Process and control documentation
Control monitoring and reporting

Coaching Practice

Mentoring, sponsorship and developmental relationships
Building and running a coaching practice
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Creating a coaching culture
Wellbeing and resilience coaching
Mentoring and sponsorship
Coaching and skill development
Solvency, capital and prudential supervision

Therapeutic Practice

Workplace wellbeing strategy
Employment relationship and the psychological contract
Innovation culture, incentives and psychological safety
Resilience, wellbeing and stress management
Working with organisations on wellbeing
Stakeholder and sponsor management
Digital marketing strategy and channels
Risk assessment and safeguarding in practice
Duty of care and risk management
Managing risk and difficult cases
Ethical, risk and feasibility considerations

Ethics and Safeguarding

Professional roles, ethics and standards for agricultural practitioners
Managing organisational politics
Compliance and regulatory projects
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics and duty of care
Professional ethics and duty of care
Ethical decision-making under pressure
Ethical leadership and integrity

Communication Skills

Communicating vision and telling stories
Executive communication and presence
Cross-cultural communication
Giving and receiving feedback
Voice of the customer and feedback
Managing sensitive communications
Presenting risk and recommendations
The media and telecommunications landscape
Change control and configuration
Communicating financial results
Client feedback and satisfaction
Influencing and presenting insights
Professional and persuasive communication
Crisis communications
Stakeholder communications

Development and Learning

Complaint data and learning
Training and capability building
Development banking and project finance
Message development and testing
Supplier development and innovation
Continuing professional development
Measuring development impact
Cognitive load and learning science
The learning and development profession
Learning strategy and business alignment
Learning cultures and the learning organisation
Continuous improvement and learning organisations
Delegating for development
Designing learning for transfer, not coverage
Assessment that measures capability

Groups and Facilitation

Group facilitation and group process
Team leadership within HR
Leading project governance
Team and engagement metrics
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Team diversity and inclusion
High-performance team rituals and cadence
Cross-functional collaboration with product and service
Team leadership in sales and marketing
Facilitation, training and public presentation skills
Team leadership in field and project settings

Behaviour and Change

Engagement, motivation and energisers
Motivation and self-directed learning
Cost concepts, classification and behaviour
Regulatory change management
Policy that changes behaviour
Embedding values and behaviours
Performance management that changes behaviour
Benchmarking and best-practice adoption
Motivation theories and engagement
Buyer behaviour and the customer journey
Negotiation tactics and behaviours
Motivation and engagement
Soil chemistry, pH and cation exchange capacity
Organisational change management
Behaviour change and adoption of innovations

Goals and Measurement

Livestock records, performance and productivity metrics
System operation and performance
Linking CX to business performance
Net Promoter Score and satisfaction metrics
Performance management in service
Service quality and turnaround metrics
Credit risk measurement and mitigation
Sales performance and pipeline management
Investment principles and objectives
Performance management systems and cycles
Performance measurement and KPI dashboards
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
Interpreting financial performance
Continuous feedback and performance conversations

Leadership Context

Change and adoption in projects
Decision-making and problem solving
The two-year horizon: expertise, leadership and professional standing
Revenue management and yield
Influencer and affiliate marketing
Key account management strategy
Renewals and churn management
Data-driven decision-making
Field sales and territory management
Tender and bid management
Reporting to leadership
Safety management systems (ISO 45001)
Project management principles and lifecycle
Financial, management and cost accounting distinguished
Capital structure and financing decisions

Culture and Inclusion

Diversity, inclusion and inclusive leadership
Innovation and continuous delivery
Managing virtual and cross-cultural teams
Brand strategy, identity and equity
Policy, institutions and the enabling environment for agriculture
Land preparation, tillage and conservation agriculture
Agile and digital transformation projects
Managing resistance and readiness
Climate-smart agriculture and seasonal risk
Service culture and brand promise
Building a customer-centric culture
Safety culture and leadership
Building a proactive safety culture
Building a service culture
Building a culture of compliance

Client Relationships

Stakeholder engagement strategy
Building project relationships
Building strategic customer relationships
Scaling delivery capability
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping in banking
Relationship management and cross-selling
Wealth, SME and corporate relationships
Contract law and formation
Contract exit and renewal
Subcontractor and supplier management
Managing boundaries and dual relationships
Goal setting and contracting
The project environment and stakeholders

Risk and Compliance

Employment compliance and the HR risk agenda
Legal and regulatory responsibility
Building project management maturity
Environmental legal compliance
Sustaining benefits and change
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Communicating risk to the workforce
Fraud risk and controls
Audit risk and materiality
Measuring change and project impact
Corporate governance principles and purpose

Evidence and Research

Data quality and master data management
Sales analytics and metrics
Investigation practice and evidence handling
Comparable sales analysis and market evidence
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches
Evidence-based practice
Evidence-based practice and research literacy
Project data, reporting and analytics
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent
Data protection and customer privacy

Wellbeing and Resilience

Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenario analysis
Stress and psychosocial risk
NGO governance, boards and registration
How insurance works: risk pooling and the value chain
Insurance products and lines of business
Underwriting principles and risk selection
Destination, venue and experience products
Event planning timelines, run sheets and production schedules
Event risk, safety and contingency planning

Workplace Context

Win-back and re-engagement
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Assurance engagements and standards
Measuring engagement and impact
Policy and public engagement
Employee engagement models and drivers
Future of work and workforce transformation
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Worker engagement and empowerment
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement

Practice and Business

Business case and requirements
Value management and business value
Market analysis and environmental scanning
Go-to-market and channel strategy
Marketing planning and budgeting
Setting objectives and marketing KPIs
Marketing and sales: scope, roles and value
The marketing concept and customer orientation
The marketing mix and the 7 Ps
Aligning marketing and sales (smarketing)
Digital disruption and modern go-to-market
Preparing financial statements
Interpreting financial statements
Practice management systems
Business case and strategic alignment

Digital Delivery

Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Digital credit and alternative data
Virtual and hybrid facilitation
The finance function and digital transformation
Automation, RPA and the digital close
Learning technologies and the LMS
HR technology selection and implementation
Professional ethics and responsibility (PMI)
Digital permits and inspections
Digital, mobile and internet banking
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration

Learning Outcomes

What You Will Achieve

Contracting With More Than One Client — applied to your own work
Alliance Across a System — applied to your own work
Boundary, Safeguarding and Referral — applied to your own work
Questioning Within a Family System — applied to your own work
Culture, Obligation and Expectation — applied to your own work
Reviewing Systemic Work — applied to your own work

Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CCAP2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCAP2?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CCAP2 certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCAP2 internationally recognised?

What is the cost of the CCAP2 certification?

The Certified Child and Adolescent Psychosocial Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCAP2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCAP2?

The Certified Child and Adolescent Psychosocial Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCAP2?

The Certified Child and Adolescent Psychosocial Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCAP2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCAP2?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CCAP2 strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Child and Adolescent Psychosocial Expert

Certified Child and Adolescent Psychosocial Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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