How long does this certification take?

The programme takes 10 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Intermediate Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified HR Administration and Coordination Expert (CHRD) | Online Certification

Executive Summary

Certified HR Administration and Coordination Expert

Designed for today’s high-impact professionals, the Certified HR Administration and Coordination Expert (CHRD) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHRD holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified HR Administration and Coordination Expert

Acronym

CHRD

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦HR Administration Architecture

✦HR Documentation

✦HR Calendar Administration

✦Personnel Movement Records

✦HR Filing Structures

✦HR Administrative Compliance

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified HR Administration and Coordination Expert · module 20 is the capstone

1

HR Administration Architecture

The HR operating model and the employee lifecycle · Academic and training administration · Operating systems administration · Subcontractor administration on site

2

Employee Records Administration

Records, documents and information governance · Digital HR and the employee experience platform · Employee and manager self-service · Digital leadership and business transformation

3

Personnel File Systems

Coordination with fire services · Assurance: the three lines, coordination and avoiding duplicate effort · Capacity, workload and resource coordination · Office supply coordination and stock of consumables

4

HR Documentation

Human rights monitoring and documentation · Go-to-market and channel strategy · Growth strategy and demand generation · Key account management strategy

5

HR Transaction Processing

Transaction lifecycle and processing · Thought leadership · Category management and strategy · Communication strategy: audience, message and channel

6

Employee Data Maintenance

Employee data and privacy: what HR may hold, use and disclose · Maintenance and asset reliability management · Data protection and employee privacy · Maintenance strategy: reactive, preventive, predictive

7

HR Calendar Administration

Administrative systems: records, workflow and office operations · Rent collection, arrears and service charge administration · Growth strategy and expansion sequencing · Leadership and management development

8

Leave Administration

Corporate strategy and portfolio choices · Growth strategy: organic, M&A and partnerships · Organisational resilience and adaptive strategy · Strategic leadership at scale

9

Attendance Administration

Absence and attendance management: sickness, adjustment and long-term cases · Personal leadership development planning · Change leadership models (Kotter, ADKAR, Lewin) · Leadership and management: two jobs, one role

10

Personnel Movement Records

L&D strategy, operating model and stakeholder credibility · Exposure measurement and sampling strategy · Digital transformation and IT strategy · Designing a sourcing or supply strategy

11

HR Correspondence Systems

Corporate portfolio strategy and parenting advantage · Strategy maps and the balanced scorecard · Strategy execution and the initiative portfolio · Communicating and cascading the strategy

12

HR Service Requests

HR service delivery and shared services · Running an effective board meeting: preparation, time and decision · Designing the board agenda: the annual cycle and the single meeting · What directors need to know: information rights and the board pack

13

HR Filing Structures

Governance codes and comply-or-explain: using the code as a tool · Board oversight of risk, culture and internal control · Model explainability and defensible analysis · Digital maturity assessment: knowing where the organisation really is

14

HR Document Controls

Aligning learning to performance · Leading the learning function · Governance and compliance KPIs · Risk and control effectiveness metrics

15

Employee Information Verification

Cybersecurity and information governance · Dashboards, metrics and management information · Cybersecurity and information governance for leaders · Linking performance to reward and consequence

16

HR Administrative Compliance

Employment compliance, contracts and workforce risk · IT governance, compliance and data protection obligations · Administrative compliance: statutory returns, registers and deadlines · Regulatory compliance and audit

17

HR Service Tracking

Service levels, enquiries and payment tracking · Applicant tracking systems and recruitment analytics · Record-keeping and data protection · Outcome and process measures

18

HR Administrative Reporting

Administrative reporting: producing what management actually uses · Evaluation use: reporting findings that change decisions · Agile metrics and velocity · Communication planning and management

19

HR Process Improvement

Organisational maturity, assessment and improvement programmes · Land-use planning, capability and degradation management · Facilitation, training and public presentation skills · Conflict resolution over land, water and resources

20

HR Administration Framework

Self-service analytics · Predictive and prescriptive analytics · Communication and interpersonal skills · Customer experience transformation

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified HR Administration and Coordination Expert principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CHRD certification?

The Certified HR Administration and Coordination Expert is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to HR Administration and Coordination Expert, culminating in the capstone “HR Administration Framework”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CHRD?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CHRD certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHRD internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CHRD certification?

The Certified HR Administration and Coordination Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHRD certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHRD?

The Certified HR Administration and Coordination Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHRD?

The Certified HR Administration and Coordination Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHRD while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHRD?

Graduates progress towards CHRO and senior people-management roles. The CHRD strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager

NGO Sector

“

I earned my CHRD while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead

Government

Certified HR Administration and Coordination Expert

Certified HR Administration and Coordination Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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