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🧠 Counselling & Coaching  ·  Intermediate

Certified Child and Adolescent Counselor

Online Certification  ·  8 Week  ·  Globally Recognised  ·  (CCAC)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Child and Adolescent Counselor

Designed for today’s high-impact professionals, the Certified Child and Adolescent Counselor (CCAC) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 8 Week programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCAC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Child and Adolescent Counselor
Acronym
CCAC
Category
Counselling & Coaching
Level
Intermediate
Duration
8 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 349
Live Virtual
USD 549
Target Audience

Who Should Enrol?

  • Ethics, Supervision and Safety — applied to your own work
  • Outcomes and Review — applied to your own work
  • Scope, Boundary and Referral — applied to your own work
  • The Therapeutic Alliance — applied to your own work
  • Contracting and Confidentiality — applied to your own work
  • Listening, Reflection and Restraint — applied to your own work
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior counselling, clinical and practice-leadership roles
Professional Recognition
Credential aligned with recognised counselling, coaching and ethical practice standards
Leadership Capability
Develop the strategic and operational skills to lead complex counselling functions
Organisational Impact
Design and implement counselling systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to counselling
Global Employability
Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide
Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches
✦Assessment, Case Formulation and Treatment Planning
✦Therapeutic Skills, Alliance and Communication
✦Specialised Populations and Presenting Concerns
✦Coaching, Wellbeing and Positive Psychology
✦Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Professional Context of Certified Child and Adolescent Counselor
  • Certified Child and Adolescent Counselor: industry context, trends and professional standards
  • The helping relationship and its purpose
  • History and scope of counselling and coaching
  • Professional roles, boundaries and settings
  • Ethical principles and codes of practice
  • The self of the practitioner
  • Cultural competence and diversity
  • Confidentiality, consent and safeguarding
  • The evidence base for talking therapies
  • Wellbeing and the biopsychosocial model
  • Career pathways and professional development
2
Ethics, Supervision and Safety
  • Ethics, supervision and reflective practice
  • The boundary between coaching and therapy
  • The working alliance and coaching presence
  • Questioning, listening and the coach’s restraint
  • Goal setting and behavioural change in coaching
  • Feedback, challenge and psychological safety in coaching
  • Mentoring, sponsorship and developmental relationships
  • Evaluating coaching outcomes
  • Team coaching and the team as client
  • Cultural context and coaching across difference
  • Building and running a coaching practice
  • Clinical assessment and shared formulation
  • Therapeutic modalities and choosing an approach
  • Risk assessment and safeguarding in practice
  • Trauma-informed delivery and its limits
3
Outcomes and Review
  • Evaluating coaching outcomes
  • Goal setting and behavioural change in coaching
  • Ethics, supervision and reflective practice
  • Professional standards in the field
  • Coaching principles and ethics
  • The coaching relationship
  • Preparing financial statements
  • Strengths-based coaching
  • Group and team coaching
  • Interpreting financial statements
  • Habits and behaviour design
  • Reporting quality and governance
  • Management accounts and dashboards
  • Budget vs actual and variance
  • Cost and profitability analysis
4
Scope, Boundary and Referral
  • The boundary between coaching and therapy
  • Ethics, supervision and reflective practice
  • Contracting and the three-way agreement
  • Email marketing and automation
  • Forecasting and planning
  • Marketing technology and the stack
  • Presenting, demonstrating and proposing
  • Negotiation and closing techniques
  • Sales forecasting and territory planning
  • Working with ambivalence and motivation
  • Group facilitation and group process
  • Record keeping, notes and professional documentation
  • Remote and telephone practice
  • Endings, relapse and maintaining change
  • Practitioner wellbeing and vicarious trauma
5
The Therapeutic Alliance
  • The working alliance and coaching presence
  • Questioning, listening and the coach’s restraint
  • Feedback, challenge and psychological safety in coaching
  • Brand guidelines and consistency
  • Measuring brand health
  • Digital marketing strategy and channels
  • Content marketing and editorial planning
  • Data visualisation for finance
  • Decision support and insight
  • Social media and community management
  • Outcome monitoring in therapeutic work
  • Referral, multi-agency work and the client pathway
  • Psychodynamic and psychoanalytic approaches
  • Managing boundaries and dual relationships
  • Peer support and consultation
6
Contracting and Confidentiality
  • Contracting and the three-way agreement
  • Ethics, supervision and reflective practice
  • The boundary between coaching and therapy
  • Duty of care and risk management
  • Values-based living
  • Coaching for resilience and wellbeing
  • Complaints, accountability and fitness to practise
  • Brand strategy, identity and architecture
  • Brand equity and positioning
  • Integrated marketing communications (IMC)
  • Advertising and creative development
  • Legal responsibilities and professional bodies
  • Evidence-based improvement
  • Reputation and crisis communications
  • Behavioural and process addictions
7
Listening, Reflection and Restraint
  • Questioning, listening and the coach’s restraint
  • The working alliance and coaching presence
  • Cultural context and coaching across difference
  • Managing risk and difficult cases
  • Designing and facilitating groups
  • Psychoeducation and workshops
  • Relapse prevention planning
  • Designing an intervention or programme
  • Ethical, risk and feasibility considerations
  • Evidence-based practice
  • Risk assessment and safety planning
  • Recovery capital and community
  • Case management and referral
  • Treatment planning and review
  • Managing complexity and comorbidity
8
Client Relationships
  • Contract oversight in the public sector
  • Influencing and negotiation with stakeholders
  • Implementation and contract plan
  • Contract law fundamentals and formation
  • Contract types and risk allocation
  • Contract administration and variation
  • Contract performance and exit
  • Contract governance and compliance
  • Supplier segmentation and relationship strategy
  • Supplier relationship management (SRM)
  • Supplier and contract management systems
  • Visitor and contractor management
  • Guard force and contractor management
  • Collaborative and client-led planning
  • Workplace and organisational contexts
9
Risk and Compliance
  • Regulatory and fair-treatment obligations
  • The regulatory landscape and central banking
  • Corporate governance in banks
  • Regulatory duty and accountability
  • Risk, compliance and feasibility analysis
  • Enterprise risk management in banks
  • Credit risk measurement and mitigation
  • Liquidity risk and asset-liability management
  • Operational risk and resilience
  • Accountability and follow-through
  • Model risk and provisioning (IFRS 9)
  • Vehicle documentation, compliance and consumer protection
  • Regulation of transport: authorities, conventions and licensing
  • Tariffs, regulation and the economics of essential services
  • Regulation, ethics and misinformation in media and telecoms
10
Evidence and Research
  • Data ethics, privacy and responsible analytics
  • Data collection and analytics
  • Predictive safety analytics
  • Spend analytics and dashboards
  • Data quality and master data management
  • Cybersecurity and data protection
  • Comparable sales analysis and market evidence
  • Measurement and analytics for media and social campaigns
  • Health records, data and confidentiality
  • Meaning, purpose and values
  • Analytical techniques and bias
  • Service analytics and dashboards
  • Text and interaction analytics
  • Data privacy and consent
  • Influencing and presenting insights
11
Wellbeing and Resilience
  • Working with organisations on wellbeing
  • Wellbeing and resilience coaching
  • Managing growth, risk and resilience
  • Stress testing and scenario analysis
  • Wellbeing and holistic health strategy
  • Resilience, wellbeing and stress management
  • Evidence-based practice and research literacy
  • Stress testing credit portfolios
  • Stress testing and scenarios
  • Wellbeing and personal-effectiveness learning
  • Workplace wellbeing strategy
  • Stress and psychosocial risk
  • Organisational resilience and adaptive strategy
  • Business continuity and resilience
  • Crisis, resilience and contingency planning
12
Workplace Context
  • Managing engagement risk and professional liability
  • Stakeholder engagement strategy
  • Motivation and engagement
  • Advocacy and policy engagement
  • Workforce management and scheduling
  • Proactive engagement and success
  • Win-back and re-engagement
  • Workforce planning and scheduling
  • Employee experience and engagement
  • Customer and community engagement
  • Customer and employee satisfaction
  • Motivation theories and engagement
  • Workforce and shift management in retail
  • Strengths, flow and engagement
  • Building trust and engagement
13
Practice and Business
  • Capital structure and financing decisions
  • Financial modelling and scenario analysis
  • Continuous improvement of finance processes
  • Embedding responsible business
  • The business case for diversity and inclusion
  • Practice management systems
  • Business continuity and recovery
  • Business model design and innovation
  • Supply markets and the enabling environment
  • Internal customers and business partnering
  • Business case and savings plan
  • Business case and impact assessment
  • Financial statement and cash-flow analysis
  • Loan structuring, pricing and covenants
  • Market and interest-rate risk
14
Digital Delivery
  • Psychometric and screening tools
  • Digital permits and inspections
  • Automation and safety technology
  • Emerging tools and innovation
  • Digital transformation and IT strategy
  • Digital procurement and the future of the profession
  • AI, blockchain and digital supply chains
  • Vendor and technology management
  • Bancassurance and digital insurance models
  • Telehealth and digital care delivery
  • Working with referrers and multidisciplinary teams
  • Ethics of technology in practice
  • Agile and digital transformation projects
  • Virtual and distributed teams
  • Emerging project technologies
15
Programme Delivery
  • Emergency preparedness and response planning
  • Policy, planning and objectives
  • Scenario planning and foresight
  • Leading procurement projects and change
  • Negotiation strategy and planning
  • Emergency preparedness and planning
  • Security programme design and budgeting
  • Programme governance
  • Real estate development and project appraisal
  • Programme cycle management in NGOs
  • Leading groups and workshops
  • Strategic workforce planning and demand forecasting
  • Supply analysis, gaps and scenario planning
  • Onboarding and induction programme design
  • Succession planning and talent pipelines
16
Community and Family Context
  • Risk, protective and social factors
  • Corporate responsibility and community
  • Social media management: platforms, communities and algorithms
  • Sustainability and social impact in projects
  • Collaboration and teamwork
  • Corporate social responsibility and community impact
  • Group dynamics, facilitation and community mobilisation
  • Social media customer care
  • Social performance and outreach
  • Corporate social responsibility communications
  • Community and lifelong learning
  • Environmental, social and governance (ESG)
  • The consulting mindset and trusted advisor positioning
  • Social and collaborative learning
  • Governance in state, donor-funded and family-owned entities
17
Health Context
  • Healthcare quality, safety and accreditation
  • Health financing: budgets, insurance and out-of-pocket realities
  • Procurement and stock management for health commodities
  • Health, safety and compliance in delivery
  • Customer and brand health metrics
  • Brand health and measurement
  • Healthy work design
  • Absence and health management
  • Confidentiality and health data
  • Physical security design and layered defence
  • Diagnosing client problems before prescribing solutions
  • Public health programmes: prevention and outreach
  • Structuring engagements: scope, deliverables and expectations
18
Standards and Quality
  • Driving measurable banking improvement
  • Quality assurance of audit
  • Continuous improvement of delivery
  • Quality assurance and standards
  • Continuous improvement of programmes
  • Ethics and professional standards in finance
  • Standard costing and variance analysis
  • Product safety and standards
  • Sustainability standards (GRI, ISSB)
  • Board effectiveness and the quality of board information
  • Professional accreditation and CPD
  • Quality management and standards
  • Productivity and efficiency improvement
  • Professional standards and ethics (CIPS)
  • Supplier development and improvement
19
Conflict and Resistance
  • Negotiation tactics and behaviours
  • Property viewings, offers and negotiation to close
  • Managing difficult conversations
  • Managing resistance and readiness
  • Conflicts of interest and procurement ethics
  • Negotiation and conflict management
  • Conflict resolution and negotiation
  • Conflicts of interest and transparency
  • Commercial negotiation and value capture
  • Sponsorship and negotiation selling
  • Negotiation with clients and partners
  • Negotiation and influencing
  • Handling difficult customers and disputes
  • Managing resistance and reskilling
  • Integrity, confidentiality and conflicts
20
Records and Reporting
  • Sustainability reporting and disclosure
  • Board and management reporting
  • Professional report writing
  • Risk registers and reporting
  • Security metrics and reporting
  • Proposal development and donor reporting
  • Discovery interviews and evidence gathering
  • Financial reporting frameworks (IFRS/GAAP)
  • Integrated and sustainability reporting
  • Record-keeping and data protection
  • Data, records and confidentiality tech
  • Professional writing and reports
  • Writing advisory reports that drive decisions
  • Reporting to boards and executives
  • Monitoring, control and reporting
21
Coaching Practice
  • Creating a coaching culture
  • Mentoring and sponsorship
  • Solvency, capital and prudential supervision
  • Measuring coaching outcomes
  • Coaching and developing team members
  • Sales enablement and coaching
  • Quality monitoring and coaching
  • Coaching and quality monitoring
  • Coaching for performance
  • Building a coaching culture
  • Measuring coaching and mentoring impact
  • Coaching models and frameworks (GROW)
  • Facilitation, coaching and mentoring
22
Therapeutic Practice
  • Root cause analysis frameworks in advisory work
  • Employment relationship and the psychological contract
  • Stages of change and readiness
  • Account planning and whitespace analysis
  • Data-driven decision-making
  • Trend analysis and foresight
  • Segmentation and needs analysis
  • Translating insight into strategy
  • Cross-functional collaboration with product and service
  • Media and public communication
  • Team leadership in sales and marketing
  • Presenting recommendations to senior decision-makers
23
Ethics and Safeguarding
  • Responsible and ethical service
  • Ethics and integrity in banking
  • Professional ethics and banking conduct
  • Anti-corruption and financial-crime ethics
  • Ethics and independence
  • Ethics in communications
  • Ethics and suitability
  • Ethics, confidentiality and professional conduct in HR
  • Ethics and duty of care
  • Professional ethics and duty of care
  • Ethical decision-making under pressure
  • Sustaining ethical, effective practice
  • Ethical frameworks and codes of practice
  • Driving effective, ethical outcomes
  • Professional ethics and responsibility (PMI)
24
Communication Skills
  • Cross-cultural communication
  • Giving and receiving feedback
  • Voice of the customer and feedback
  • Presenting sourcing recommendations
  • Managing supplier communications
  • Managing sensitive communications
  • Presenting risk and recommendations
  • Communication during crises
  • The media and telecommunications landscape
  • Pricing, value articulation and professional fees
  • Communicating financial results
  • Client feedback and satisfaction
  • Professional case study and presentation
  • Communicating with families and carers
  • Psychoeducation and public communication
25
Development and Learning
  • Knowledge management and capability building
  • Professional standards and continuing development
  • Delegating for development
  • Managing resistance and capability building
  • Category management and strategy development
  • Monitoring, evaluation and learning for accountability
  • Attachment and developmental theory
  • Lessons learned and development
  • Scaling delivery capability
  • Project management plan development
  • Schedule development and optimisation
  • Team development and effectiveness
  • Your one-year professional development trajectory
  • Business planning and bankable proposal development
  • Ethics and independence in advisory relationships
26
Groups and Facilitation
  • Team leadership in banking operations
  • Innovation and fintech collaboration
  • Facilitation skills and presence
  • Virtual and hybrid facilitation
  • Projects, programmes and portfolios
  • Aligning teams around strategy
  • Team formation and effectiveness models (Tuckman, Lencioni)
  • Managing team performance and dynamics
  • Cross-functional and matrix teams
  • Leading remote and hybrid teams
  • Team diversity and inclusion
  • Stakeholder mapping and collaboration
  • Team leadership in customer service
  • High-performance team rituals and cadence
  • Productivity, collaboration and workflow tools
27
Behaviour and Change
  • Foreign exchange and hedging
  • Change management and adoption
  • Motivation and self-directed learning
  • Cost concepts, classification and behaviour
  • Regulatory change management
  • Policy that changes behaviour
  • Safety culture, leadership and behaviour
  • Buyer behaviour and the customer journey
  • Variations, claims and delay: managing change on site
  • Change talk and readiness
  • Habit change and behaviour design
  • Change control and configuration
  • Organisational change management
  • Change and adoption in projects
  • Measuring change and project impact
28
Goals and Measurement
  • Setting goals, roles and accountability
  • Performance measurement and scorecards
  • Managing underperformance and risk
  • Risk treatment and countermeasures
  • Aligning security with business goals
  • Retail performance metrics: sales densities, conversion and basket
  • Project management standards (PMI, PRINCE2)
  • The project environment and stakeholders
  • Goal setting and contracting
  • Goal setting and action planning
  • Outcome and process measures
  • Setting objectives and marketing KPIs
  • Funnel, pipeline and conversion metrics
  • Capacity and performance management
  • Setting objectives, indicators and targets
29
Leadership Context
  • Project management software and tools
  • Portfolio and resource management systems
  • Programme management principles
  • Portfolio management and prioritisation
  • Value management and business value
  • Project roles and the project manager
  • Decision-making and problem solving
  • The two-year horizon: expertise, leadership and professional standing
  • Revenue management and yield
  • Influencer and affiliate marketing
  • Key account management strategy
  • Competitive bidding and tender management
  • Security governance and management systems
  • Influencing and security awareness
  • Access control systems and identity management
30
Culture and Inclusion
  • Security culture and awareness
  • Business case and strategic alignment
  • Brand strategy, identity and equity
  • Project governance and assurance
  • Project governance frameworks
  • Service culture and brand promise
  • Building a customer-centric culture
  • Building a service culture
  • Building a culture of compliance
  • Financial inclusion and agency banking
  • Financial inclusion strategy
  • Learning cultures and the learning organisation
  • Nomination, succession and diversity
  • HR's role in culture, values and employer brand
  • Safety culture and leadership
Learning Outcomes

What You Will Achieve

  • Ethics, Supervision and Safety — applied to your own work
  • Outcomes and Review — applied to your own work
  • Scope, Boundary and Referral — applied to your own work
  • The Therapeutic Alliance — applied to your own work
  • Contracting and Confidentiality — applied to your own work
  • Listening, Reflection and Restraint — applied to your own work
Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Frequently Asked Questions

Common Questions

What is the CCAC certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCAC?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CCAC certification take to complete?

The programme is structured over 8 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCAC internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CCAC certification?

The Certified Child and Adolescent Counselor is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCAC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCAC?

The Certified Child and Adolescent Counselor is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCAC?

The Certified Child and Adolescent Counselor carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCAC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCAC?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CCAC strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Clinical Lead
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Senior Counsellor
NGO Sector
“

I earned my CCAC while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Wellbeing Programme Manager
Government
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