How long does this certification take?

The programme takes 10 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Intermediate Level certification.

Email info@leadership.co.ke, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Deposit and Liability Management Expert (CDEP) | Online Certification

Q: What is the Certified Deposit and Liability Management Expert?

The Certified Deposit and Liability Management Expert is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Banking & Microfinance.

Executive Summary

Certified Deposit and Liability Management Expert

Designed for today’s high-impact professionals, the Certified Deposit and Liability Management Expert (CDEP) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in information technology, software, data and digital systems.

This 10 Week programme is structured around ITIL, ISO/IEC and recognised technology and cybersecurity standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CDEP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Deposit and Liability Management Expert

Acronym

CDEP

Who Should Enrol?

Delegation and Autonomy — applied to your own work
Prioritisation and Focus — applied to your own work
Performance and Difficult Conversations — applied to your own work
Decisions, Budgets and Resources — applied to your own work
Managing Upward and Developing — applied to your own work
From Doing to Managing — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior engineering, architecture and IT leadership roles

Professional Recognition

Credential aligned with ITIL, ISO/IEC and recognised technology and cybersecurity standards

Leadership Capability

Develop the strategic and operational skills to lead complex information technology functions

Organisational Impact

Design and implement information technology systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to information technology

Global Employability

Qualify for information technology roles across technology firms, corporates, startups and public institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Systems, Architecture and Infrastructure

✦Software Development and Application Delivery

✦Data, Analytics and Emerging Technologies

✦Networks, Cloud and Platform Engineering

✦IT Service Management and Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Deposit and Liability Management Expert

Certified Deposit and Liability Management Expert: industry context, trends and professional standards
The banking system, intermediation and financial markets
Types of banks and financial institutions
Banking products, services and delivery channels
The regulatory landscape and central banking
Roles, conduct and professional standards in banking
The bank balance sheet and how banks make money
Financial inclusion and the evolving customer
Ethics and integrity in banking
Digital disruption and the future of banking
Career pathways and professional development

Delegation and Autonomy

Delegation and appropriate autonomy
Building and leading a team
Managing performance day to day
Team and engagement metrics
Analytical techniques and bias
Preparing financial statements
Capstone scoping: a real leadership challenge
Situation analysis and diagnosis
Designing a strategic or change intervention
Business case and impact analysis
Implementation and stakeholder plan
Risk management and contingencies
Professional presentation and defence
Rational and intuitive decision-making
Financial reporting frameworks (IFRS/GAAP)

Prioritisation and Focus

Prioritisation and managing competing demands
Running meetings that produce decisions
Operational planning and workflow management
Managing risk and controls
Balancing short-term delivery and long-term value
Innovation management and creative problem-solving
Change leadership models (Kotter, ADKAR, Lewin)
Diagnosing readiness and managing resistance
Building a compelling case for change
Leading large-scale transformation
Interpreting financial statements
Organisational culture and behaviour change
Business model and market innovation
Sustaining change and embedding new behaviours
Measuring change and transformation impact

Performance and Difficult Conversations

Managing performance day to day
Difficult conversations and managerial courage
Building and leading a team
Managing trade-offs and dilemmas
Decision rights and governance
Integrated and sustainability reporting
Stakeholder management and relationships
Managing up, down and across
The organisational context and operating environment
Personal leadership development planning
Developing talent and succession
Managing performance through coaching
Reporting quality and governance
Coaching challenging situations
Measuring coaching impact

Decisions, Budgets and Resources

Decision making for managers
Managing budgets and resources
Operational planning and workflow management
Financial acumen: budgets, P&L and cash
Cost management and value creation
Performance management systems and KPIs
Project and programme oversight
The transition from doing to managing
Managing upward and across
Developing your own management practice
Strategic alignment across an organisation
Organisational design as a strategic choice
Power, coalitions and organisational politics
Leading under ambiguity and complexity
Strategic learning and the adaptive organisation

Managing Upward and Developing

Managing upward and across
Developing your own management practice
Developing strategic capability in others
Succession and the leadership pipeline
Executive ethics and the leader’s shadow
Leading in crisis and under scrutiny
The manager's roles, responsibilities and mindset
Management accounts and dashboards
Board, governance and C-suite dynamics
Corporate strategy and portfolio choices
Growth strategy: organic, M&A and partnerships
Organisational design and operating models
Budget vs actual and variance
Stakeholder capitalism and ESG
Organisational resilience and adaptive strategy

From Doing to Managing

The transition from doing to managing
Delegation and appropriate autonomy
Developing your own management practice
Digital leadership and business transformation
Data literacy and analytics for leaders
Leading technology adoption and change
Cost and profitability analysis
Managing distributed and digital teams
Dashboards, metrics and management information
Cybersecurity and information governance for leaders
Innovation platforms and experimentation
Technology strategy and investment
Operational planning and resource management
Culture as a strategic asset
Leading strategic change

Sustainability

Corporate social responsibility and sustainability
Emerging assurance areas (ESG)
Social and digital PR
Corporate social responsibility communications
Forecasting and planning
Data visualisation for finance
Sustainability of microfinance
Social and collaborative learning
Stress and psychosocial risk
Climate and sustainability responsibility
Sustainability, ESG and integrated value
Corporate social responsibility and ESG
Environmental management and pollution control
Wellbeing, fatigue and psychosocial risk
Responsible and sustainable procurement

Leadership and Management

Diversity, inclusion and inclusive leadership
Leadership impact and organisational health metrics
360-degree feedback and leadership assessment
Leading through other leaders
Strategic leadership at scale
Public speaking and thought leadership
Time management and personal productivity
Reflective practice and self-leadership
Ethical leadership and integrity
Absence, attendance and capability management
Employee and manager self-service
Integrated pest and disease management
Water management and irrigation practice
Record-keeping and management accounting
Pricing and margin management

People and Development

Professional standards and continuing development
Building and running a top team
Team leadership in banking operations
Development banking and project finance
Message development and testing
Supplier development and innovation
Continuing professional development
Measuring development impact
The learning and development profession
E-learning authoring and development
Feedback and developmental conversations
Leading remote and hybrid teams
Team diversity and inclusion
High-performance team rituals and cadence
Creating a coaching culture

Performance Management

Balanced scorecard and KPI frameworks
Sustaining high performance over time
Linking CX to business performance
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Performance management in service
Coaching for performance
Banking KPIs and branch scorecards
Service quality and turnaround metrics
Sales performance and pipeline management
Social performance and outreach
Dashboards and performance reporting
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics

Operations

Productivity and effectiveness measurement
Process improvement and lean thinking
Quality management and standards
Productivity and efficiency improvement
The procurement cycle and operating models
Data quality and master data management
Reinsurance and capacity management
The vehicle sales process from enquiry to delivery
Capacity planning and line balancing
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Decision support and insight
Communicating financial results
Portfolio quality and risk
Business process mapping

Financial Management

Board and investor engagement
Access to finance and de-risking
Cost recovery and tariffs
Prioritising experience investments
Cost, feasibility and impact analysis
Anti-corruption and financial-crime ethics
Operational efficiency and cost-to-income
Financial statement and cash-flow analysis
Investment portfolio management
SME lending and value-chain finance
Microfinance and group lending
Funding, cash flow and financing
Financial risk in projects
Cost estimation and budgeting
Time and cost control

Communication

The strategic narrative
Setting and communicating strategic direction
Environmental monitoring and reporting
Communicating risk to the workforce
Incident reporting and record-keeping
Psychodynamic and psychoanalytic approaches
Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Cross-cultural communication
Sustainability reporting and disclosure
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Communication planning and management

Decision Making

Data-informed and evidence-based decisions
Prioritisation and resource allocation
Risk assessment and judgement
Executive time, attention and decision cadence
Prioritisation and focus
Values-based decision-making
Data-driven decision support and analytics
Problem loans, restructuring and recovery
Evidence, judgement and scepticism
Root-cause analysis and problem solving
Management reporting and decision support
Capital structure and financing decisions
Evidence-based HR decision-making
Ethical decision-making under pressure
Setting strategic priorities and choices

Change

Benchmarking and best-practice adoption
Digital and self-service transformation
Measuring CX transformation impact
Digital transformation in banking
Foreign exchange and treasury operations
Operational risk and resilience
Technology governance and change control
Foreign exchange and hedging
Change management and adoption
The finance function and digital transformation
Regulatory change management
Resilience, wellbeing and stress management
Digital transformation and IT strategy
Variations, claims and delay: managing change on site
Change talk and readiness

Stakeholders and Influence

Influencing without authority
Negotiation strategy and tactics
Managing conflict constructively
Conflicts of interest and fairness
Transparency and stakeholder trust
Stakeholder mapping and analysis
Building strategic relationships and coalitions
Influencer and partnership communications
Stakeholder mapping and engagement
Stakeholders and users of financial information
Stakeholders, agency and accountability
Managing expectations and influence
Negotiation and conflict management
Building project relationships
Conflict resolution and negotiation

Risk and Governance

Working with a board and governance
Corporate governance and accountability
Regulatory awareness and compliance
Attachment and developmental theory
Model risk and provisioning (IFRS 9)
Regulatory compliance and central-bank rules
Building a culture of compliance
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Derivatives and risk instruments
Control environment and risk assessment
Risk registers and reporting
Continuous risk monitoring
Programme governance
Grant compliance and restricted funding management

Strategic Context

Real options and strategic investment
Sustainability strategy and materiality
Training needs analysis and learning strategy
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Wellbeing and holistic health strategy
Vision, mission and strategic intent
Competitive strategy and positioning
Business model design and innovation
Aligning teams around strategy
Strategy execution and the balanced scorecard
Drought and water-scarcity strategies
Customer service and CX strategy
Sustaining strategic customer focus
Customer experience strategy

Evidence and Data

Influencing and presenting insights
Data ethics and customer privacy
Data protection and customer privacy
Data, analytics and customer insight
Data analytics in audit
Communications analytics
Data migration and cleansing
Cybersecurity and data protection in HR
Descriptive, diagnostic and predictive analytics
Data ethics, privacy and responsible analytics
Data collection and analytics
Translating insight into strategy
Professional roles, boundaries and settings
Baseline surveys and data collection tools
Data quality, analysis and reporting

Technology

CRM and marketing automation platforms
Managing boundaries and dual relationships
Scaling technologies and business models
Peer support and consultation
Digital and market transformation
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits
Digital marketplaces and e-commerce
Irrigation system design and hydraulics
Closed-loop feedback systems
Digital marketing strategy
Email and marketing automation
Marketing technology stack
Self-service and digital support

Projects and Delivery

Operational planning and execution discipline
Scenario planning and foresight
Negotiation strategy and planning
Programme cycle management in NGOs
Duty of care and risk management
Event planning timelines, run sheets and production schedules
Event risk, safety and contingency planning
Demand, master scheduling and material requirements planning
Projects and expansion: connecting the unserved
Range planning and category management
Mine planning and methods: surface and underground
Project management principles and lifecycle
Cost reduction and efficiency programmes
Compliance frameworks and programmes
Supply analysis, gaps and scenario planning

People Administration

Workforce and shift management in retail
Workforce management and scheduling
Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Employer branding and employee value proposition (EVP)
Customer (employee/manager) satisfaction
Recruitment marketing and candidate attraction
Employee voice, surveys and action planning
Workforce planning and the capability gap

Culture and Engagement

Leading across cultures and geographies
Building trust and engagement
Behavioural and process addictions
Stakeholder engagement strategy
Motivation and engagement
Land preparation, tillage and conservation agriculture
Advocacy and policy engagement
Record-keeping and data protection
Complaints, accountability and fitness to practise
Evidence-based improvement
Managing risk and difficult cases
Building a coaching culture
Workplace wellbeing strategy
Cost concepts, classification and behaviour
HR's role in culture, values and employer brand

Customers and Market

Reputation and personal brand
Design thinking for service
Reducing customer effort
Customer effort and sentiment analysis
Social media customer care
Unified customer view
Customer loyalty and advocacy
Customer lifetime value
Growing value through service
Leading service teams
Building a service culture
Customer loyalty and repeat purchase in retail
Lessons learned and development
Telecom products, tariffs and customer lifecycles
Client feedback and satisfaction

Legal and Policy

Vendor, venue and supplier contracting for events
Regulation of transport: authorities, conventions and licensing
Tariffs, regulation and the economics of essential services
Designing and facilitating groups
Subcontractor and supplier management
Regulation, ethics and misinformation in media and telecoms
Legal responsibilities and professional bodies
Goal setting and contracting
Psychoeducation and workshops
Compliance and regulatory projects
Procurement and contract value
Working with organisations on wellbeing
Accounting concepts, principles and the regulatory landscape
The regulatory and legal environment
Employment relationship and the psychological contract

Supply and Procurement

Fair trade and responsible supply
Procurement and asset management under donor rules
Water supply systems: sources, treatment and distribution
Designing an intervention or programme
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Procurement and contract management
Vendor selection and management
Supply market analysis
Vendor and faculty management
Vendor management and system governance
Supply markets and the enabling environment
Digital procurement and the future of the profession
Sustainable procurement principles and standards
Procurement and supply chain: scope and value

Ethics and Standards

Ethics and professional conduct in security
Corporate responsibility and community
Ethics and treating customers fairly in insurance
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Professional standards and ethics
Responsible and sustainable banking
Ethics and independence
Ethics in communications
Ethics and professional standards in finance

Learning and Knowledge

Continuous improvement and learning organisations
Growth mindset and continuous learning
Cognitive load and learning science
Learning cultures and the learning organisation
Facilitation skills and presence
Virtual and hybrid facilitation
Blended and hybrid learning design
Learning management systems (LMS)
Multimedia and video for learning
Microlearning and mobile learning
Motivation and self-directed learning
Knowledge management and capability building
Learning technologies and the LMS
Learning transfer and capability building
Monitoring, evaluation and learning for accountability

Diversity and Global Practice

Professional case study and presentation
Gender, youth and social inclusion in agricultural development
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Financial inclusion and agency banking
Nomination, succession and diversity
The business case for diversity and inclusion
Inclusion and the fairness of people decisions
Managing virtual and cross-cultural teams
Cross-cultural and global inclusion
Global and comparative HR contexts
Global sourcing and international trade
Digital accessibility and inclusion
Global sourcing and trade
The agricultural sector: systems, actors and global food value chains
Evidence-based practice

Learning Outcomes

What You Will Achieve

Delegation and Autonomy — applied to your own work
Prioritisation and Focus — applied to your own work
Performance and Difficult Conversations — applied to your own work
Decisions, Budgets and Resources — applied to your own work
Managing Upward and Developing — applied to your own work
From Doing to Managing — applied to your own work

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Deposit and Liability Management Expert — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CDEP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with ITIL, ISO/IEC and recognised technology and cybersecurity standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CDEP?

This certification is ideal for IT and Systems Professionals, Software Developers and Engineers, Data and Analytics Specialists and IT Managers and Solution Architects, and other professionals seeking to formalise their expertise in information technology, software, data and digital systems with a globally recognised credential.

How long does the CDEP certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CDEP internationally recognised?

What is the cost of the CDEP certification?

The Certified Deposit and Liability Management Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CDEP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CDEP?

The Certified Deposit and Liability Management Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CDEP?

The Certified Deposit and Liability Management Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CDEP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CDEP?

Graduates progress towards senior engineering, architecture and IT leadership roles. The CDEP strengthens your expertise in information technology, software, data and digital systems and positions you for advancement across technology firms, corporates, startups and public institutions.

Certified Deposit and Liability Management Expert

Certified Deposit and Liability Management Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Cybersecurity in Banking Expert

Certified Bank Branch and Customer Service Manager

Certified Microfinance Institution Compliance Expert

Certified Front and Back Office Banking Operations Expert

Certified Banking Professional

Certified Trade Finance and Documentary Credit Expert