What is the Certified Creative Thinking Specialist?

The Certified Creative Thinking Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 11 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.co.ke, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Creative Thinking Specialist (CCTS) | Online Certification

Executive Summary

Certified Creative Thinking Specialist

Designed for today’s high-impact professionals, the Certified Creative Thinking Specialist (CCTS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCTS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Creative Thinking Specialist

Acronym

CCTS

Who Should Enrol?

Tools for interaction and collaboration — applied to your own work
Energy and pacing online — applied to your own work
Troubleshooting and readiness — applied to your own work
Session and lesson planning — applied to your own work
Presentation and public speaking — applied to your own work
Engagement and motivation — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Creative Thinking Specialist

Certified Creative Thinking Specialist: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Tools for interaction and collaboration

Tools for interaction and collaboration
Blended delivery techniques
Managing hybrid audiences
Vendor and faculty management
Talent, succession and workforce learning
Building the learning brand
Aligning learning to performance
Leading the learning function
Onboarding and induction design
Technical and compliance training
Sales and customer-service training
Apprenticeships and work-based learning
Higher and further education contexts
Language and communication training
Creativity and critical-thinking development

Energy and pacing online

Energy and pacing online
Assessment and feedback online
Accessibility in delivery
Presentation and public-speaking skills
Questioning, discussion and active learning
Managing group dynamics
Handling difficult participants
Classroom and workshop management
Feedback and learner support
E-learning authoring and development
Learning management systems (LMS)
Multimedia and video for learning
Microlearning and mobile learning
Gamification and interactive design
Virtual classrooms and webinars

Troubleshooting and readiness

Troubleshooting and readiness
Measuring engagement and impact
Training needs analysis
Individual development planning
Peer learning and communities of practice
Reflective practice and journaling
Learning technology ecosystem
Learning analytics and data
LMS and LXP administration
Content curation and management
AI and adaptive learning
Data-driven learning design
Dashboards and reporting
Learning data privacy and ethics
Innovation in learning technology

Session and lesson planning

Session and lesson planning
Learning objectives and outcomes
Active-learning methods
Driving measurable learning impact
Building a learning culture
Knowledge management and sharing
Communities of practice
Capturing and curating expertise
Learning in the flow of work
Self-directed and continuous learning
Talent and capability ecosystems
Embedding learning in performance
Sustaining a learning organisation
Capstone scoping: a real learning challenge
Needs analysis and audience assessment

Presentation and public speaking

Presentation and public speaking
Questioning and discussion
Active and experiential learning
Formative and summative assessment
Rubrics, marking and moderation
Evaluation of training (Kirkpatrick)
Feedback and learner analytics
Accreditation and certification
Learning strategy and roadmaps
L&D operating models and governance
Academic and training administration
Budgeting and resource management
Wellbeing and personal-effectiveness learning
Community and lifelong learning
Diagnosing whether training is the answer

Engagement and motivation

Engagement and motivation
Virtual classroom facilitation
Designing engaging online sessions
Consulting with sponsors and managers
Marketing and promoting learning
Influencing and gaining buy-in
Professional writing and documentation
Presenting learning proposals and impact
Managing learner expectations
Collaboration with subject experts
Leading learning projects and change
Team leadership in L&D
Learning transformation and modernisation
Digital learning strategy
Innovation and experimentation in learning

Resources and Value

Materials, aids and resources
Feasibility, cost and quality analysis
Interpreting financial performance
Data visualisation and financial storytelling
Evidence-based financial recommendations
Enterprise resource planning (ERP) and finance systems
Financial data, master data and the chart of accounts
Business intelligence and finance dashboards
Data analytics and predictive finance
Cloud finance and system integration
Cybersecurity and financial data protection
Leading finance projects and change
Team leadership within finance
Finance transformation and target operating models
Digital finance and automation roadmaps

Evidence and Reporting

Data protection and learner privacy
Evaluating learning: from reaction to results
Board and executive financial reporting
Financial storytelling and data visualisation
Tax provisioning and reporting
Data quality and the fitness-for-purpose test
Data protection and privacy by design
Dashboards, reporting and the metric that misleads
Data storytelling and communicating findings
Comparable sales analysis and market evidence
Proposal development and donor reporting
Sustainability reporting and disclosure
Risk registers and reporting
Continuous risk monitoring
Monitoring, evaluation and learning for accountability

Stakeholders and Engagement

Stakeholder mapping and partnering
Learner and stakeholder satisfaction
Completion, engagement and impact metrics
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Motivation and engagement
Partnering and co-creation with customers
Negotiation with clients and partners
Customer and community engagement
Assurance engagements and standards
Stakeholder communications
Stakeholder mapping and engagement

Planning and Delivery

Designing a learning programme or curriculum
Delivery and facilitation plan
Digital, blended and low-bandwidth delivery
Demand, master scheduling and material requirements planning
Capacity planning and line balancing
Projects and expansion: connecting the unserved
Range planning and category management
Mine planning and methods: surface and underground
Analytical techniques and bias
Preparing financial statements
Media planning and buying
Banking products, services and delivery channels
Leading banking projects and change
Development banking and project finance
Risk-based audit planning

Communication and Influence

Professional portfolio and presentation
Writing learning objectives and outcomes
Facilitation in mixed-ability, multilingual rooms
Facilitation and workshops
Conflict resolution and negotiation
Commercial negotiation and value capture
Integrated marketing communications
Sponsorship and negotiation selling
Professional presentation and pitching
Media and public communication
Facilitation, training and public presentation skills
Crisis communications
Ethics in communications
Internal communications
Corporate social responsibility communications

Quality and Improvement

Quality standards and accreditation
Design review and quality assurance
Testing, quality assurance and defect economics
The vehicle sales process from enquiry to delivery
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport
Energy efficiency and demand management
Mineral processing and beneficiation
Quality management on site: inspections, hold points and defects
Driving measurable safety improvement
Resource efficiency and circular practice
Continuous environmental improvement
Financial reporting frameworks (IFRS/GAAP)

People and Capability

Learning materials and job aids
Social and collaborative learning
Emerging learning technologies
Designing learning for transfer, not coverage
Assessment that measures capability
Managing the training function as a business
Learning needs analysis at organisational level
Knowledge management and organisational learning
Inclusive learning and accessibility
Skills-based and continuous learning
Scaling learning across the organisation
Measuring learning transformation impact
Professional ethics in education and training
Responsible use of AI in learning
Learning KPIs and scorecards

Technology and Systems

Water supply systems: sources, treatment and distribution
Regulation, ethics and misinformation in media and telecoms
Telehealth and digital care delivery
Interpreting financial statements
Practice management systems
Ethics of technology in practice
Agile and digital transformation projects
Portfolio and resource management systems
Automation in project delivery
Emerging project technologies
Digital disruption and modern go-to-market
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
The banking system, intermediation and financial markets

Environment and Sustainability

Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)
Sustainability, ESG and integrated value
Integrated and sustainability reporting
The regulatory and legal environment
Trends: ESG, transparency and stakeholder capitalism
Responsible and sustainable governance
ESG principles and frameworks
Sustainability strategy and materiality
Environmental governance and climate risk
Embedding sustainability in sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
The project environment and stakeholders

Ethics and Accountability

Governance and accountability
Ethics and fair customer treatment
Professional ethics in customer service
Complaints, redress and accountability
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Treating customers fairly and market conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethical decision-making under pressure
Setting goals, roles and accountability
Ethics and responsible leadership
Professional standards and ethics (CIPS)

Policy and Institutions

Public versus private procurement
Policy administration and customer service in insurance
Public health programmes: prevention and outreach
Psychoeducation and public communication
Reporting quality and governance
Advocacy and policy engagement
Management accounts and dashboards
Public, private and non-profit governance
Policy, planning and objectives
Designing a governance, compliance or policy solution
Policy cycle and evidence-based policy
Policy development and drafting
Public consultation and engagement
Capstone scoping: a real governance or policy issue
Research methods for policy

Service and Beneficiaries

Customer loyalty and advocacy
Customer lifetime value
Growing value through service
Leading service teams
Performance management in service
Building a service culture
Voice of the customer to the business
Leading service projects and change
Team leadership in customer service
Customer onboarding and lifecycle
Service quality and turnaround metrics
Customer lifetime value and profitability
Customer data platforms and segmentation
Customer experience and journey mapping
Cross-functional collaboration with product and service

Safety and Wellbeing

Insurance regulation and consumer protection
Event risk, safety and contingency planning
Vehicle documentation, compliance and consumer protection
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Data visualisation for finance
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Record-keeping and data protection
Brand health and measurement
Regulatory compliance and biosafety
Data protection and customer privacy
Safety management systems (ISO 45001)

Procurement and Supply

Goal setting and contracting
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply market analysis
Contract law and formation
Contract exit and renewal
Logistics KPIs and cost control
Supply-network design
Employment relationship and the psychological contract
Fair trade and responsible supply
Vendor selection and managing technology suppliers
Procurement and asset management under donor rules
Vendor, venue and supplier contracting for events

Change and Innovation

Sustaining transformation and benefits
Innovation and continuous delivery
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Innovation and new product launch
Measuring growth and transformation impact
Soil chemistry, pH and cation exchange capacity
Decision support and insight
Communicating financial results
Digital and market transformation
Measuring transformation impact
Regulatory and digital transformation
Regulatory change management
Psychodynamic and psychoanalytic approaches

Strategic Context

Marketing and sales ethics
Brand safety and responsible marketing
Marketing and sales KPIs and dashboards
Capstone scoping: a real growth or brand challenge
Market and customer analysis
Designing a marketing or sales strategy
Campaign or go-to-market plan
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy
Digital marketing strategy
Category management and strategy
Competitive bidding processes
Financial inclusion strategy
Business process mapping

Inclusion and Equity

Gender, youth and social inclusion in agricultural development
Handling vulnerable customers
Financial inclusion and the evolving customer
Financial inclusion and agency banking
Nomination, succession and diversity
Team diversity and inclusion
Digital accessibility and inclusion
Vulnerability management
Marketing planning and budgeting
Brand and reputation as strategic assets
Growth strategy and demand generation

Crisis and Resilience

Business continuity and recovery
Resilience, wellbeing and stress management
Business continuity and disaster recovery
Wellbeing and resilience coaching
Managing growth, risk and resilience
Operational risk and resilience
Business continuity and crisis management
Crisis and reputation communication
Emergency preparedness and response planning
Working with product and operations
Coaching for performance

Research and Method

Accessibility and universal design
Assessment design and methods
Blended and hybrid learning design
Cost-to-serve and value-for-money analysis
Costing methods: absorption, marginal and activity-based
Cost-volume-profit and break-even analysis
Standard costing and variance analysis
Financial modelling and scenario analysis
Trend, common-size and comparative analysis
Sensitivity, scenario and what-if analysis
Analysis and diagnostic assessment
Trend analysis and leading indicators
Interaction and experience design
Blended and hybrid design
Structured problem-solving and root-cause analysis

Knowledge and Records

Incident reporting and record-keeping
Transfer pricing documentation
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Professional report writing and presentation
Process and control documentation
Knowledge management and capability building
Managing price and discount governance
Budget, ROI and feasibility analysis
Campaign planning and execution

International and Donor Context

Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Governance in state, donor-funded and family-owned entities
International and cross-border tax
Pricing, contribution and product decisions
Make-or-buy and outsourcing decisions
Investment and disinvestment decisions
Forecasting and planning (FP&A)
Governance, risk and compliance (GRC)
Governance and organisational value
Influencing and advising leaders
Leading governance projects and change

Leadership and Governance

Measuring governance improvement
Governance frameworks and codes
Conflicts of interest management
Governance of ESG and reporting
Leadership and management development
Management and board reporting
Attachment and developmental theory
Managing resistance and engagement
Professional roles, boundaries and settings
Environmental management systems (ISO 14001)
Ethical principles and codes of practice
Disruption management: delays, claims and recovery
Workforce and shift management in retail
Ground control and strata management
Front office and reservations management

Risk, Compliance and Assurance

Legal and other requirements
Compliance monitoring and enforcement
Managing boundaries and dual relationships
Contract types and risk allocation
Contract governance and compliance
Likelihood, impact and risk rating
Risk treatment and countermeasures
Intelligence-led risk assessment
Tax administration and compliance
Tax compliance and returns
Tax risk management
Peer support and consultation
Compliance and regulatory projects
Change control and configuration
Health, safety and compliance in delivery

Learning Outcomes

What You Will Achieve

Tools for interaction and collaboration — applied to your own work
Energy and pacing online — applied to your own work
Troubleshooting and readiness — applied to your own work
Session and lesson planning — applied to your own work
Presentation and public speaking — applied to your own work
Engagement and motivation — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Creative Thinking Specialist — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CCTS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCTS?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CCTS certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCTS internationally recognised?

What is the cost of the CCTS certification?

The Certified Creative Thinking Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCTS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCTS?

The Certified Creative Thinking Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCTS?

The Certified Creative Thinking Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCTS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCTS?

Graduates progress towards CHRO and senior people-management roles. The CCTS strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Creative Thinking Specialist

Certified Creative Thinking Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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