What is the Certified Corporate Secretary?

The Certified Corporate Secretary is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 8 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.co.ke, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Corporate Secretary (CCORS) | Online Certification

Executive Summary

Certified Corporate Secretary

Designed for today’s high-impact professionals, the Certified Corporate Secretary (CCORS) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 8 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCORS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Corporate Secretary

Acronym

CCORS

Who Should Enrol?

The Board and Its Information — applied to your own work
Who Owns Risk — applied to your own work
Conflicts and Related Parties — applied to your own work
Policy That Changes Behaviour — applied to your own work
Governance Across Entity Types — applied to your own work
Assurance the Board Can Rely On — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Corporate Secretary

Certified Corporate Secretary: industry context, trends and professional standards
Corporate governance principles and purpose
Governance, risk and compliance (GRC)
The regulatory and legal environment
Stakeholders, agency and accountability
Codes, standards and best practice (OECD)
Professional roles and ethics
Governance and organisational value
Public, private and non-profit governance
Trends: ESG, transparency and stakeholder capitalism
Career pathways and professional development

The Board and Its Information

Board effectiveness and the quality of board information
The three lines model and who owns risk
Policy that changes behaviour
Research methods for policy
Stakeholder and impact analysis
Regulatory impact assessment
Policy development and drafting
Implementation and delivery
Monitoring and policy evaluation
Public consultation and engagement
Business ethics and ethical frameworks
Codes of conduct and values
Anti-bribery and anti-corruption
Fraud prevention and detection
Whistleblowing and speak-up

Who Owns Risk

The three lines model and who owns risk
Risk appetite and tolerance in practice
Assurance mapping and avoiding duplicate assurance
Investigating misconduct
Governance in state, donor-funded and family-owned entities
Board and executive reporting
Regulator and investor relations
Policy and public engagement
Professional writing and briefings
Influencing and advising leaders
Managing sensitive disclosures
Crisis and reputation communication
Leading governance projects and change
Team leadership in governance
Governance transformation and reform

Conflicts and Related Parties

Conflicts of interest and related-party transactions
Board effectiveness and the quality of board information
Investigating misconduct
Information lifecycle and records management
Data quality and stewardship
Consent, rights and data subject requests
Digital ethics and responsible AI
Cybersecurity governance
Cross-border data and transfers
Data breach and incident governance
Building trust through data governance
Capstone scoping: a real governance or policy issue
Analysis and diagnostic assessment
Designing a governance, compliance or policy solution
Risk, legal and feasibility analysis

Policy That Changes Behaviour

Policy that changes behaviour
Controls that work versus controls that exist
Whistleblowing and speak-up channels
Culture, ethics and behaviour change
Regulatory and digital transformation
Managing resistance and capability
Public-sector and institutional reform
Sustaining reform and benefits
Measuring governance improvement
Professional ethics and integrity
Independence and objectivity
Confidentiality and information handling
Accountability and transparency
Conflicts of interest
Regulatory and legal duty

Governance Across Entity Types

Governance in state, donor-funded and family-owned entities
Board effectiveness and the quality of board information
Conflicts of interest and related-party transactions
Data analytics for assurance
Regulatory technology (RegTech)
Reporting and disclosure tools
Audit and control automation
Compliance monitoring systems
Data governance and quality
Cybersecurity and information governance
Emerging governance technologies
AI, ethics and algorithmic accountability
Risk-based internal audit
Assurance mapping and three lines model
Audit planning and execution

Assurance the Board Can Rely On

Assurance mapping and avoiding duplicate assurance
Controls that work versus controls that exist
The three lines model and who owns risk
Stakeholder trust and reputation metrics
Driving measurable governance improvement
Data governance frameworks and roles
Data privacy law and compliance (GDPR)
Implementation and assurance plan
Monitoring, evaluation and reporting
Stakeholder engagement plan
Directors' duties and responsibilities
Company secretarial practice
Governance in different ownership models
Regulatory mapping and obligations
Enterprise risk management (ERM)

Programmes and Change

Designing and testing a compliance programme
Organisational change management
Change and adoption in projects
Agile and digital transformation projects
Building project management maturity
Sustaining benefits and change
Measuring change and project impact
Sustainability and social impact in projects
Project KPIs and performance metrics
Project management maturity assessment
Developing the project business case
Family intervention planning
Analytical techniques and bias
Goal setting and behavioural change in coaching
Route planning and optimisation

Technology and Data Risk

Data protection and privacy
GRC platforms and technology
Cybersecurity and fraud technology
Technology governance and change control
Digital credit and alternative data
Warehouse management systems (WMS)
Digital channels and performance marketing economics
Performance management systems and cycles
Safety management systems (ISO 45001)
The finance function and digital transformation
Data ethics, privacy and responsible analytics
Marketing technology stack
CRM and marketing automation platforms
Financial reporting frameworks (IFRS/GAAP)
Scaling technologies and business models

Third Parties and Procurement

Ethical supply chains
Procurement and contract management
Vendor selection and management
Supply market analysis
Supply-network design
Supply analysis, gaps and scenario planning
Contractor and visitor safety
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Integrated and sustainability reporting
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Procurement and contract value

Sustainability and ESG

Sustainability and environmental duty
Environmental management systems (ISO 14001)
Environmental legal compliance
Sustainability and climate responsibility
Environmental monitoring and reporting
Continuous environmental improvement
Integration with quality and environment
Sustainability and responsible sourcing
Environmental, social and governance (ESG)
Sustainability reporting and disclosure
Embedding sustainability in sourcing
Corporate social responsibility and community impact
Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Social media customer care

Communication and Disclosure

Compliance reporting and disclosure
Findings, reporting and remediation
Influencing and presenting insights
Professional and persuasive communication
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Control monitoring and reporting
Crisis communications
Stakeholder communications
Ethics in communications
Communications strategy and planning
Risk registers and reporting
Proposal development and donor reporting
The media and telecommunications landscape
Reporting quality and governance

Strategic Context

Competition and antitrust
Category management and strategy
Competitive bidding processes
Structural and strategic approaches
Financial inclusion strategy
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Learning strategy and business alignment
Real options and strategic investment
Sustainability strategy and materiality
Training needs analysis and learning strategy
Strategic workforce planning and demand forecasting
Designing a marketing or sales strategy
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy

Workforce Governance

NGO financial management and budget-versus-actual discipline
The customer experience (CX) discipline
CRM, sales operations and data discipline
Financial modelling and forecasting discipline
Discipline, conduct and fair-process management
Whistleblowing and speak-up culture
Employee relations, discipline and fair process
Operational planning and execution discipline
Resource allocation and capital discipline
The business analysis discipline and role
The sales pipeline and forecasting discipline

International and Sanctions

Sanctions screening and PEP management
Cross-cultural and global inclusion
Global and comparative HR contexts
Global sourcing and international trade
International and cross-border tax
Management accounts and dashboards
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Ethical decision-making
Stakeholder and investor engagement
Building governance maturity
Fair treatment of stakeholders

Market Conduct

Fair treatment and market conduct
Balancing business and consumer interests
Customer loyalty and advocacy
Customer lifetime value
Voice of the customer to the business
Team leadership in customer service
Customer onboarding and lifecycle
Customer and community engagement
Treating customers fairly and market conduct
Data ethics and customer privacy
Customer and employee satisfaction
Know Your Customer and enhanced due diligence
Data protection and customer privacy
Data, analytics and customer insight
Customer segmentation and needs analysis

Safety and Environment

Automation and safety technology
Toolbox talks and safety communication
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Budget vs actual and variance
Cost and profitability analysis
Mine water, tailings and environmental management
Forecasting and planning
Health records, data and confidentiality
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Brand health and measurement
Policy, institutions and the enabling environment for agriculture
Regulatory compliance and biosafety
Feedback, challenge and psychological safety in coaching

Records and Documentation

Incident reporting and record-keeping
Transfer pricing documentation
Customer retention in the vehicle ownership cycle
Vehicle documentation, compliance and consumer protection
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Customer success and retention
Relationship management and retention
Retention, loyalty and lifetime value
Record keeping, notes and professional documentation
Knowledge management and capability building
Process and control documentation
Tender planning and documentation

Ethics and Anti-Corruption

Building an ethical culture
Conflict resolution and negotiation
Professional standards and ethics
Marketing and sales ethics
Conflicts of interest and transparency
Professional roles, ethics and standards for agricultural practitioners
Conflict resolution over land, water and resources
Data visualisation for finance
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Regulation, ethics and misinformation in media and telecoms
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice

Public and Donor Context

Psychoeducation and public communication
Media and public communication
Decision support and insight
Facilitation, training and public presentation skills
Financial statement and cash-flow analysis
Presentation and public speaking
Financial statements and the accounting equation
Real estate marketing channels and property portals
Real estate regulation, licensing and professional conduct
Real estate development and project appraisal
Preparing financial statements
Interpreting financial statements
Communicating financial results

Standards and Certification

Coaching and quality monitoring
Service quality and turnaround metrics
Quality assurance of audit
Psychodynamic and psychoanalytic approaches
Attachment and developmental theory
Professional roles, boundaries and settings
Quality assurance and standards
Digital permits and inspections
Certification and continual improvement
Design review and quality
Quality management and standards
In-process quality control and inspection
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects
Healthcare quality, safety and accreditation

Governance Practice

Regulatory mapping and horizon scanning
Professional standards and self-regulation
Governance and compliance KPIs
Risk and control effectiveness metrics
Continuous improvement of controls
Managing regulator relationships
Building a compliance culture
Policy cycle and evidence-based policy
Control testing and evidence
Insurance regulation and consumer protection
Ethics and treating customers fairly in insurance
Building a culture of compliance
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Derivatives and risk instruments

Legal and Regulatory

Contract law and formation
Contract exit and renewal
Contracting and the three-way agreement
Payroll, statutory deductions and employment cost
Shareholder and stakeholder rights
Employment law framework and contracts of employment
Employment relationship and the psychological contract
Legal and regulatory responsibility
Legal, cost and feasibility analysis
Legal and other requirements
Decision rights and governance
Managing boundaries and dual relationships
Subcontractor and supplier management
Legal responsibilities and professional bodies
Goal setting and contracting

Financial Oversight

Committees: audit, risk, remuneration
Options appraisal and cost-benefit
Embedding values and behaviours
The employee lifecycle and HR value chain
HR's role in culture, values and employer brand
Peer support and consultation
Cost of accidents and prevention value
Values, purpose and authentic leadership
Setting goals, roles and accountability
Make-versus-buy and total cost of ownership
Cost and price analysis
Capital budgeting: NPV, IRR and payback
Cost of capital and WACC
Capital structure and financing decisions
Financial modelling and scenario analysis

Risk and Resilience

Risk registers and monitoring
Communicating risk to the workforce
Duty of care and risk management
Business continuity and recovery
Resilience, wellbeing and stress management
Risk assessment and judgement
Complaints, accountability and fitness to practise
Likelihood, impact and risk rating
Risk treatment and countermeasures
Intelligence-led risk assessment
Continuous risk monitoring
Qualitative and quantitative risk analysis
Risk response and contingency
Managing growth, risk and resilience
Implementation planning and risk management

Data and Reporting

Net Promoter Score and satisfaction metrics
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent
Banking KPIs and branch scorecards
Data and information requirements
Evidence, judgement and scepticism
Logistics KPIs and cost control
Warehouse performance metrics
Professional report and presentation
Metrics and reporting
Data quality and governance
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics

Stakeholders and Oversight

Regulatory duty and accountability
Regulatory compliance and central-bank rules
Stakeholder and gap analysis
Stakeholder mapping and engagement
Accounting concepts, principles and the regulatory landscape
Stakeholders and users of financial information
Performance measurement and KPI dashboards
Board reporting and information flows
Regulatory change management
Onboarding and induction programme design
Management and board reporting
Stakeholder engagement strategy
Reporting and dashboards
Partnership building and multi-stakeholder platforms
Regulatory compliance and market requirements

Leadership and Decisions

Requirements gathering and management
Project management plan development
Earned value management
Issue and problem management
Servant leadership and self-organising teams
Communication planning and management
Escalation and decision-making
Team leadership and motivation
Project management software and tools
Portfolio and resource management systems
Document and configuration management
Change management and adoption
Theories and models of leadership and management
Project management principles and lifecycle
Financial, management and cost accounting distinguished

People and Conduct

Maturity and capability assessment
Training and capability building
Professional ethics and banking conduct
Bribery, corruption and conduct risk
Training needs analysis
Career and talent development
Capability and skills frameworks
Ethics, confidentiality and professional conduct in HR
Employee engagement models and drivers
Succession planning and talent pipelines
Talent sourcing channels and pipelines
Talent review and succession in practice
Managing resistance and capability building
Ethics and professional conduct in security
Workforce and shift management in retail

Operations and Quality

Benchmarking against standards
Leading service projects and change
Reconciliation and end-of-day processes
Banking products, services and delivery channels
Operating-model and process re-engineering
Continuous improvement and lean banking
Driving measurable banking improvement
Designing a banking solution or process
Principles of credit and the lending process
Automation, RPA and straight-through processing
Process modelling and mapping
Business process mapping
The HR function: roles, operating models and value creation
Continuous improvement of programmes
Ethics and professional standards in finance

Learning Outcomes

What You Will Achieve

The Board and Its Information — applied to your own work
Who Owns Risk — applied to your own work
Conflicts and Related Parties — applied to your own work
Policy That Changes Behaviour — applied to your own work
Governance Across Entity Types — applied to your own work
Assurance the Board Can Rely On — applied to your own work

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Corporate Secretary — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CCORS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCORS?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CCORS certification take to complete?

The programme is structured over 8 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCORS internationally recognised?

What is the cost of the CCORS certification?

The Certified Corporate Secretary is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCORS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCORS?

The Certified Corporate Secretary is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCORS?

The Certified Corporate Secretary carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCORS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCORS?

Graduates progress towards CHRO and senior people-management roles. The CCORS strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Corporate Secretary

Certified Corporate Secretary

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Professional Development Facilitator

Certified Business Continuity Professional

Certified ERP Systems Specialist

Certified Cognitive Behavioral Therapist

Certified Professional Agronomist

Certified Negotiation Skills Professional