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🏦 Banking & Financial Services  ·  Advanced

Certified Blockchain Expert

Online Certification  ·  10 Week  ·  Globally Recognised  ·  (CBE)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Blockchain Expert

Designed for today’s high-impact professionals, the Certified Blockchain Expert (CBE) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in banking operations, credit, payments and financial services.

This 10 Week programme is structured around Basel, central-bank regulations and recognised banking and AML standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CBE holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Blockchain Expert
Acronym
CBE
Category
Banking & Financial Services
Level
Advanced
Duration
10 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • Assessing a New Technology Honestly — applied to your own work
  • Requirements Before Capability — applied to your own work
  • Data, Quality and Evidence — applied to your own work
  • Security, Privacy and Exposure — applied to your own work
  • Infrastructure and Connectivity — applied to your own work
  • Adoption and Lifecycle Cost — applied to your own work
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior banking operations, credit and branch leadership roles
Professional Recognition
Credential aligned with Basel, central-bank regulations and recognised banking and AML standards
Operational Excellence
Apply world-class frameworks to improve performance and outcomes
Strategic Thinking
Develop the analytical and strategic skills demanded at the executive level
Compliance Readiness
Master the standards, compliance and ethical governance central to banking operations
Global Employability
Qualify for banking operations roles across commercial banks, microfinance institutions and financial-services firms worldwide
Competency Framework

Core Competencies You Will Develop

Retail, Corporate and Digital Banking Operations
Credit, Lending and Loan Administration
Payments, Settlements and Transaction Processing
Risk, Compliance, AML and Financial Crime
Customer Experience and Relationship Banking
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Strategic Context of Certified Blockchain Expert
  • Certified Blockchain Expert: industry context, trends and professional standards
  • Computing fundamentals and IT concepts
  • The role of IT in business and value creation
  • IT operating models and organisation
  • Hardware, software and systems overview
  • The technology landscape and trends
  • IT professional roles and standards
  • Digital transformation and IT strategy
  • Ethics, responsibility and digital citizenship
  • IT service and product mindset
  • Career pathways and professional development
2
Assessing a New Technology Honestly
  • Artificial intelligence: capability, limits and responsible use
  • Delivering technology change that people adopt
  • Technical debt and system lifecycle
  • Business continuity and disaster recovery
  • Analytical techniques and bias
  • Finance, procurement and supply modules
  • Managing technology teams and technical work
  • Master data and configuration
  • ERP platforms and vendors
  • Fit-gap analysis and selection
  • Financial reporting frameworks (IFRS/GAAP)
  • Interpreting financial statements
  • Integrated and sustainability reporting
  • Reporting quality and governance
  • Management accounts and dashboards
3
Requirements Before Capability
  • Requirements and the specification gap
  • Turning analysis into a decision
  • Delivering technology change that people adopt
  • IT service management and ITIL
  • Service strategy, design and transition
  • Incident, problem and change management
  • Budget vs actual and variance
  • Cost and profitability analysis
  • Configuration and asset management
  • Forecasting and planning
  • Data visualisation for finance
  • Continual service improvement
  • IT strategy and business alignment
  • IT governance frameworks (COBIT)
  • Enterprise architecture governance
4
Data, Quality and Evidence
  • Data quality and the fitness-for-purpose test
  • Correlation, causation and experiment design
  • Turning analysis into a decision
  • Third-party and supply-chain risk
  • Decision support and insight
  • Awareness and security culture
  • Communicating financial results
  • Psychodynamic and psychoanalytic approaches
  • Attachment and developmental theory
  • Professional roles, boundaries and settings
  • Training and change management
  • Ethical principles and codes of practice
  • Project governance and risk
  • Vendor and partner management
  • Reporting and enterprise analytics
5
Security, Privacy and Exposure
  • Cybersecurity fundamentals and the human factor
  • Data protection and privacy by design
  • Cloud, infrastructure and the connectivity constraint
  • Managing boundaries and dual relationships
  • Process optimisation and RPA
  • System performance and tuning
  • Upgrades and roadmap management
  • Peer support and consultation
  • Compliance and audit in ERP
  • Data governance in enterprise systems
  • Sustaining ethical, effective practice
  • Measuring ERP value
  • Ethical frameworks and codes of practice
  • Duty of care and risk management
  • Record-keeping and data protection
6
Infrastructure and Connectivity
  • Cloud, infrastructure and the connectivity constraint
  • Systems integration and the single source of truth
  • Delivering technology change that people adopt
  • Big data platforms (Spark, Hadoop)
  • Streaming and real-time data
  • Data architecture and integration
  • Cloud data platforms
  • Statistics and exploratory data analysis
  • Supervised and unsupervised learning
  • Complaints, accountability and fitness to practise
  • Legal responsibilities and professional bodies
  • Deep learning and neural networks
  • Natural language processing
  • Client feedback and satisfaction
  • Evidence-based improvement
7
Adoption and Lifecycle Cost
  • Delivering technology change that people adopt
  • Technical debt and system lifecycle
  • Automation and where it genuinely pays
  • Business intelligence and reporting
  • Data analytics and visualisation
  • Big data technologies and platforms
  • Data privacy and protection
  • Network design, LAN/WAN and topologies
  • TCP/IP, DNS and routing
  • Wireless, mobile and edge networking
  • Cloud platforms and services
  • Containerisation and Kubernetes
  • Serverless and microservices
  • Platform engineering and reliability (SRE)
  • Monitoring, observability and logging
8
Legal and Regulatory
  • Regulatory awareness (GDPR and beyond)
  • Vendor, contract and asset management
  • Regulatory and privacy requirements
  • Smart contracts and dApps
  • Risk and regulatory considerations
  • Data ethics, privacy and protection
  • HSE legal duties and enforcement
  • Regulatory awareness and compliance
  • Payment regulation and oversight
  • Regulatory and compliance requirements
  • Contract oversight in the public sector
  • Contractor safety and shared workplaces
  • Regulatory compliance in operations
  • Regulatory capital for credit
  • Recovery and legal remedies
9
Delivery and Projects
  • Agile and product operating models
  • Continuous improvement in delivery
  • IT project and portfolio management
  • Leading IT projects and change
  • Agile delivery and iterative development
  • Change and adoption in projects
  • Innovation and continuous delivery
  • Agile and digital transformation projects
  • Scaling delivery capability
  • Building project management maturity
  • Measuring change and project impact
  • Capstone scoping: a real project or programme
  • Designing the project plan and schedule
  • Delivery, quality and stakeholder plan
  • Project initiation and chartering
10
Leadership and Decisions
  • Incident and problem management
  • Patching and change management
  • DevOps, CI/CD and release management
  • Cost, performance and capacity management
  • Turning insight into decisions
  • Scaling technology and teams
  • CI/CD and release management
  • Risk management and security frameworks
  • Innovation management and R&D
  • IT financial management and value
  • Team leadership in technology
  • Identity and access management
  • Vulnerability management
  • Cyber risk management
  • IT service management and support operations
11
Capability and Training
  • Version control and collaborative development
  • Web and mobile application development
  • Software development lifecycle (SDLC)
  • Front-end and back-end development
  • Building digital capability in an organisation
  • Evaluating coaching outcomes
  • Team coaching and the team as client
  • Cultural context and coaching across difference
  • Building and running a coaching practice
  • Training needs analysis
  • Continuing professional development
  • Career and talent development
  • Building a coaching culture
  • Measuring coaching and mentoring impact
  • Capability and skills frameworks
12
Change and Adoption
  • Digital transformation strategy
  • Managing resistance and upskilling
  • Measuring digital transformation impact
  • Digital transformation roadmaps
  • User adoption and change
  • Data literacy and adoption
  • Measuring CX transformation impact
  • Digital transformation in banking
  • Managing resistance and reskilling
  • Foreign exchange and treasury operations
  • Technology governance and change control
  • Change management and adoption
  • The finance function and digital transformation
  • Regulatory change management
  • Managing risk and difficult cases
13
Operations and Service
  • Quality assurance and code review
  • Incident response process
  • Testing, quality assurance and defect economics
  • Software design patterns and quality
  • Self-service analytics
  • Quality, defects and reliability
  • Process modelling and mapping
  • APIs and service design
  • Banking products, services and delivery channels
  • Operating-model and process re-engineering
  • Service quality and turnaround metrics
  • Governance of service standards
  • Responsible and ethical service
  • Service KPIs: CSAT, NPS, CES, SLAs
  • Quality monitoring and coaching
14
Cost and Investment
  • Innovation and technology investment
  • Roadmapping and investment
  • Cost, performance and FinOps
  • Microfinance and group lending
  • Financial inclusion and agency banking
  • Lessons learned and development
  • Impact, blended and concessional finance
  • Total cost of ownership
  • Investment principles and objectives
  • Investment strategy and allocation
  • Alternative investments
  • Negotiation with buyers, suppliers and financiers
  • Access to finance, grants and investment
  • Financial and technical feasibility analysis
  • Driving effective, ethical outcomes
15
Stakeholders and Vendors
  • Stakeholder and gap analysis
  • Stakeholder mapping and business partnering
  • Presenting and influencing
  • Negotiation with vendors
  • Vendor selection and managing technology suppliers
  • Data products and stakeholder value
  • Stakeholder identification and analysis
  • Vendor selection and management
  • Stakeholder engagement strategy
  • Managing expectations and influence
  • Building project relationships
  • Mentoring, sponsorship and developmental relationships
  • Stakeholder mapping and engagement
  • Stakeholders and users of financial information
  • Stakeholders, agency and accountability
16
Communication and Documentation
  • Cryptography and secure communications
  • Dashboards, reporting and the metric that misleads
  • Data storytelling and communicating findings
  • Professional and technical documentation
  • Process and control documentation
  • Control monitoring and reporting
  • Crisis communications
  • Stakeholder communications
  • Ethics in communications
  • Communications strategy and planning
  • Internal communications
  • Designing and facilitating groups
  • Toolbox talks and safety communication
  • Communicating vision and telling stories
  • Executive communication and presence
17
Users and Customers
  • Scaling innovation to production
  • Digital user experience and accessibility
  • Managing user and customer expectations
  • Competitive and market intelligence
  • Cross-functional collaboration with product and service
  • Digital and market transformation
  • Yield, productivity and profitability metrics
  • Regulatory compliance and market requirements
  • Customer service and experience principles
  • Customer expectations and satisfaction
  • The customer experience (CX) discipline
  • Psychoeducation and workshops
  • Telecom products, tariffs and customer lifecycles
  • Creating content that performs: formats, hooks and production
  • Working with organisations on wellbeing
18
Strategic Context
  • Data-driven and platform business models
  • Automated testing strategies
  • Emerging threats and defensive strategy
  • Business models for new tech
  • Ethics and responsible innovation
  • Innovation and experimentation culture
  • Innovation in service delivery
  • Sustaining strategic customer focus
  • Customer experience strategy
  • Innovation and fintech collaboration
  • Collections strategy
  • Designing an intervention or programme
  • Scaling technologies and business models
  • Ethical, risk and feasibility considerations
  • Professional case study and presentation
19
Security
  • Cloud and data security
  • Security by design
  • Evidence-based practice
  • Risk, security and feasibility analysis
  • Claims investigation and fraud indicators
  • Goal setting and contracting
  • Cybersecurity and fraud technology
  • Data security and confidentiality
  • Fraud risk and controls
  • Valuation and security analysis
  • Incident reporting and record-keeping
  • Card and data security (PCI DSS)
  • Security governance and management systems
  • Ethics and professional conduct in security
  • Incident investigation and root cause
20
Performance Measurement
  • Measuring IT value and performance
  • Performance and optimisation
  • Performance tuning and optimisation
  • KPIs and metric design
  • Scalability, availability and performance
  • IT KPIs, SLAs and scorecards
  • System performance and reliability metrics
  • Concurrency and performance
  • Performance and load testing
  • Project KPIs and performance metrics
  • Managing schedule and budget performance
  • Risk treatment and countermeasures
  • Retail performance metrics: sales densities, conversion and basket
  • Measurement and analytics for media and social campaigns
  • Outcome and process measures
21
Procurement and Supply
  • Public procurement frameworks and principles
  • Sustainable procurement principles and standards
  • Fair trade and responsible supply
  • Procurement and asset management under donor rules
  • Water supply systems: sources, treatment and distribution
  • Treatment planning and review
  • Managing complexity and comorbidity
  • Procurement and stock management for health commodities
  • Conflicts of interest and procurement ethics
  • Procurement and contract value
  • Procurement and contract management
  • The procurement cycle and operating models
  • Procurement’s contribution to organisational strategy
  • Public versus private procurement
  • Supply markets and the enabling environment
22
Workforce
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Workforce management and scheduling
  • Workforce planning and scheduling
  • Employee experience and engagement
  • Customer and employee satisfaction
  • Employee engagement models and drivers
  • The employee lifecycle and HR value chain
  • Strategic workforce planning and demand forecasting
  • Workforce planning and the capability gap
  • Employee relations, discipline and fair process
  • Employee engagement and what actually drives it
  • Customer (employee/manager) satisfaction
  • Recruitment marketing and candidate attraction
  • Employer branding and employee value proposition (EVP)
23
Ethics and Standards
  • Ethical and responsible technology
  • Digital ethics and algorithmic accountability
  • Professional ethics in technology
  • Ethics and fair customer treatment
  • Professional ethics in customer service
  • Ethics and integrity in banking
  • Professional ethics and banking conduct
  • Integrity, confidentiality and conflicts
  • Responsible and sustainable banking
  • Data ethics and customer privacy
  • Ethics and independence
  • Embedding responsible business
  • Ethics, confidentiality and professional conduct in HR
  • Data ethics, privacy and responsible analytics
  • Ethics and duty of care
24
International Context
  • Global sourcing and international trade
  • International and cross-border tax
  • Workplace and organisational contexts
  • Governance, risk and compliance
  • The business analysis discipline and role
  • Requirements and analysis
  • Governance, compliance and standards (ISO 27001)
  • Malware and attack analysis
  • Systems analysis, design and modelling
  • Churn analysis and prevention
  • Leading service teams
  • Change talk and readiness
25
Sustainability
  • Sustainability and green IT
  • Sustainability standards (GRI, ISSB)
  • Goal setting and action planning
  • Sustainability and environmental duty
  • Environmental management systems (ISO 14001)
  • Environmental legal compliance
  • Environmental monitoring and reporting
  • Continuous environmental improvement
  • Integration with quality and environment
  • Environmental management and pollution control
  • Sustainability and responsible sourcing
  • Responsible and sustainable governance
  • ESG principles and frameworks
  • Sustainability strategy and materiality
  • Environmental governance and climate risk
26
Learning and Knowledge
  • Complaint data and learning
  • Instructional design models (ADDIE, SAM)
  • Cognitive load and learning science
  • The learning and development profession
  • Learning strategy and business alignment
  • Learning cultures and the learning organisation
  • Blended and hybrid learning design
  • Motivation and self-directed learning
  • Learning strategy and roadmaps
  • Building the learning brand
  • Aligning learning to performance
  • Learning technologies and the LMS
  • Learning transfer and capability building
  • Monitoring, evaluation and learning for accountability
  • Lessons learned and knowledge management
27
Health and Safety Context
  • Risk assessment and safety planning
  • Wellbeing and resilience coaching
  • Health, safety and compliance in delivery
  • Brand safety and responsible marketing
  • Customer and brand health metrics
  • Regulatory compliance and biosafety
  • Feedback, challenge and psychological safety in coaching
  • Safety management systems (ISO 45001)
  • Product safety and standards
  • Safety management systems overview (ISO 45001)
  • Safety culture and leadership
  • Habit change and behaviour design
  • Accountability and follow-through
  • Health records, data and confidentiality
  • Telehealth and digital care delivery
28
Technology Foundations
  • Digital accessibility and inclusion
  • Bridging business and technology
  • Capstone scoping: a real technology problem
  • Designing a technical solution or system
  • Emerging-technology evaluation
  • LAN, WAN and network design
  • Measuring coaching outcomes
  • Digital advisory, e-extension and mobile services
  • Traceability, recall and quality assurance systems
  • Quality management systems and audits
  • Digital and self-service transformation
  • Digital currencies and CBDCs
  • Emerging payment technologies
  • Digital tax administration
  • Bancassurance and digital insurance models
29
Data and Evidence
  • Data and interoperability
  • Data modelling and database design
  • NoSQL and modern data stores
  • Data warehousing and data lakes
  • ETL, data pipelines and engineering
  • ETL/ELT and data pipelines
  • Evaluation metrics and monitoring
  • Dashboards and data storytelling
  • Predictive and prescriptive analytics
  • Servers, storage and data centres
  • Continuous improvement and DevOps metrics
  • Data structures and algorithms
  • Metrics, velocity and flow
  • Data and information requirements
  • Market research design and methods
30
Governance and Risk
  • Risk, compliance and audit
  • Risk-based audit planning
  • Data analytics in audit
  • Quality assurance of audit
  • Assurance engagements and standards
  • Audit risk and materiality
  • Emerging assurance areas (ESG)
  • Credit risk measurement
  • Credit risk governance
  • Financial risk types and management
  • Market risk and VaR
  • Payment risk types and management
  • Strengths, flow and engagement
  • Contract types and risk allocation
  • Contract governance and compliance
Learning Outcomes

What You Will Achieve

  • Assessing a New Technology Honestly — applied to your own work
  • Requirements Before Capability — applied to your own work
  • Data, Quality and Evidence — applied to your own work
  • Security, Privacy and Exposure — applied to your own work
  • Infrastructure and Connectivity — applied to your own work
  • Adoption and Lifecycle Cost — applied to your own work
Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CBE certification?

The Certified Blockchain Expert (CBE) is a Advanced-level professional certification awarded by the Global Leadership Institute (GLI). It is designed to equip professionals in banking operations, credit, payments and financial services with practical skills, internationally recognised frameworks, and the credentials needed to advance their careers.

Who should enrol in the CBE?

This certification is ideal for Bank Officers and Tellers, Credit and Loan Officers, Banking Operations Staff and Relationship and Branch Managers, and other professionals seeking to formalise their expertise in banking operations, credit, payments and financial services with a globally recognised credential.

How long does the CBE certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CBE internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with Basel, central-bank regulations and recognised banking and AML standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CBE certification?

The Certified Blockchain Expert is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CBE certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CBE?

The Certified Blockchain Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CBE?

The Certified Blockchain Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CBE while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CBE?

Graduates progress towards senior banking operations, credit and branch leadership roles. The CBE strengthens your expertise in banking operations, credit, payments and financial services and positions you for advancement across commercial banks, microfinance institutions and financial-services firms.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Branch Manager
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Credit Manager
NGO Sector

I earned my CBE while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Banking Operations Lead
Government
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