What is the Certified Bank Wealth Manager?

The Certified Bank Wealth Manager is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 9 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.co.ke, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Bank Wealth Manager (CBWM) | Online Certification

Executive Summary

Certified Bank Wealth Manager

Designed for today’s high-impact professionals, the Certified Bank Wealth Manager (CBWM) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in banking operations, credit, payments and financial services.

This 9 Week programme is structured around Basel, central-bank regulations and recognised banking and AML standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CBWM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Bank Wealth Manager

Acronym

CBWM

Who Should Enrol?

Liquidity Versus Solvency — applied to your own work
Currency Exposure and Natural Hedging — applied to your own work
Investment Appraisal and Cost of Capital — applied to your own work
Funding, Facilities and Timing — applied to your own work
Regulatory and Prudential Constraints — applied to your own work
Control Over Treasury Operations — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex banking operations functions

Career Advancement

Accelerate your career towards senior banking operations, credit and branch leadership roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement banking operations systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for banking operations roles across commercial banks, microfinance institutions and financial-services firms worldwide

Competency Framework

Core Competencies You Will Develop

✦Retail, Corporate and Digital Banking Operations

✦Credit, Lending and Loan Administration

✦Payments, Settlements and Transaction Processing

✦Risk, Compliance, AML and Financial Crime

✦Customer Experience and Relationship Banking

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Bank Wealth Manager

Certified Bank Wealth Manager: industry context, trends and professional standards
The banking system, intermediation and financial markets
Types of banks and financial institutions
Banking products, services and delivery channels
The regulatory landscape and central banking
Roles, conduct and professional standards in banking
The bank balance sheet and how banks make money
Financial inclusion and the evolving customer
Ethics and integrity in banking
Digital disruption and the future of banking
Career pathways and professional development

Liquidity Versus Solvency

Treasury, liquidity and currency exposure
Accrual accounting and the profit-cash gap
Reading financial statements as a manager
Short-term funding and money markets
Analytical techniques and bias
Preparing financial statements
Cash forecasting and positioning
Financial reporting frameworks (IFRS/GAAP)
Treasury technology and systems
Risk, return and diversification
Interpreting financial statements
Integrated and sustainability reporting
Valuation and security analysis
Reporting quality and governance
Performance measurement and attribution

Currency Exposure and Natural Hedging

Treasury, liquidity and currency exposure
Investment appraisal and the cost of capital
Financial regulation and prudential supervision
Management accounts and dashboards
Confidentiality and conflicts of interest
Budget vs actual and variance
Sustainability and responsible finance
Regulatory compliance and professional duty
Data ethics and privacy in finance
Finance KPIs and the finance scorecard
Process efficiency and cycle-time metrics
Benchmarking finance against best practice
Quality, accuracy and error reduction
Continuous improvement and lean finance
Cost-to-serve and value-for-money analysis

Investment Appraisal and Cost of Capital

Investment appraisal and the cost of capital
Treasury, liquidity and currency exposure
Reading financial statements as a manager
Regulatory reporting and disclosure
Managing tax risk and audits
Ethics and transparency in tax
Budgeting, forecasting and variance analysis
Internal control and the fraud triangle
Audit evidence, sampling and professional scepticism
Credit assessment and the five Cs
Expected credit loss and portfolio quality
AML, KYC and financial crime prevention
Financial inclusion and serving underbanked markets
Working capital and the cash conversion cycle
Costing methods and relevant cost for decisions

Funding, Facilities and Timing

Treasury, liquidity and currency exposure
Credit assessment and the five Cs
Budgeting, forecasting and variance analysis
Cost and profitability analysis
Data visualisation for finance
Value-chain and supply-chain finance
Decision support and insight
Digital and alternative-data credit
Guarantee and de-risking schemes
Advisory and non-financial services
SME portfolio management
Sector-focused SME finance
Communicating financial results
Microfinance models and methodologies
Psychodynamic and psychoanalytic approaches

Regulatory and Prudential Constraints

Financial regulation and prudential supervision
Expected credit loss and portfolio quality
Internal control and the fraud triangle
Digital financial services
Attachment and developmental theory
Portfolio quality and risk
Sustainability of microfinance
The finance operating model and business partnering
Corporate objectives and shareholder value
Building a finance career and professional development
Financial strategy and capital allocation
Professional roles, boundaries and settings
Financial risk: credit, market, liquidity, operational
Corporate governance and the finance role
Board reporting and investor relations

Control Over Treasury Operations

Internal control and the fraud triangle
Audit evidence, sampling and professional scepticism
AML, KYC and financial crime prevention
Ethical principles and codes of practice
Managing boundaries and dual relationships
Peer support and consultation
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Duty of care and risk management
Record-keeping and data protection
Complaints, accountability and fitness to practise
Client feedback and satisfaction
Evidence-based improvement
Managing risk and difficult cases
Lessons learned and development

Strategic Context

Collections strategy
Investment strategy and allocation
Hedging strategies and instruments
Mergers, funding and growth strategy
Driving effective, ethical outcomes
Corporate portfolio strategy and parenting advantage
Strategic alignment across an organisation
Organisational design as a strategic choice
Strategic learning and the adaptive organisation
Culture as a strategic asset
Leading strategic change
Sources of competitive advantage
Strategic positioning versus operational effectiveness
Strategic options and real options thinking
Developing strategic capability in others

Projects and Delivery

Forecasting and planning (FP&A)
Enterprise resource planning (ERP) and finance systems
Tax planning, avoidance and evasion distinguished
Tax planning vs avoidance vs evasion
Audit programmes and fieldwork
Planning and understanding the entity
Project finance structures
Appraisal of development projects
Crisis, resilience and contingency planning
Leading finance projects and change
Strategic workforce planning and demand forecasting
Forecasting and planning
Designing an intervention or programme
Risk assessment and safety planning
Treatment planning and review

Performance Measurement

Designing and facilitating groups
KPIs and performance reporting
Interpreting financial performance
Performance and SLAs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics
Customer and brand health metrics
Dashboards and performance reporting
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
Psychoeducation and workshops
Leading and lagging metrics
Policy, planning and objectives
Strategy execution and the balanced scorecard

Procurement and Suppliers

Working with organisations on wellbeing
Payables, procurement controls and supplier fraud
Water supply systems: sources, treatment and distribution
Ethical, risk and feasibility considerations
Professional case study and presentation
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply market analysis
Supply analysis, gaps and scenario planning
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy

Ethics and Conduct

Ethics and suitability
Professional ethics and codes (IFAC, ACCA, CIMA)
Ethics in tax practice
Ethics, transparency and reputation
Professional ethics and responsibility (PMI)
Professional standards and ethics
Marketing and sales ethics
Evidence-based practice
Managing complexity and comorbidity
Roles, standards and professional conduct
Ethics and fair customer treatment
Professional ethics and duty of care
Ethical decision-making under pressure
Ethics and responsible leadership
Professional standards and ethics (CIPS)

People Administration

Payroll, statutory deductions and employment cost
Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Communicating risk to the workforce
Workforce and shift management in retail
Employer branding and employee value proposition (EVP)
Employee voice, surveys and action planning
Future of work and workforce transformation
Customer (employee/manager) satisfaction
Employee and manager self-service
Workforce reporting and storytelling with data

International and Currency

Transfer pricing and international tax
International and cross-border tax
Foreign exchange and currency risk
Financial risk management and derivatives
Trend, common-size and comparative analysis
Pricing, contribution and product decisions
Make-or-buy and outsourcing decisions
Investment and disinvestment decisions
Governance of controls and reporting
Tax compliance and the tax risk agenda
Insurance, risk transfer and retained risk

Change

Change management in finance
Measuring transformation impact
Finance transformation and target operating models
Change management and adoption
The finance function and digital transformation
Regulatory change management
Communication strategy in change programmes
Workplace and organisational contexts
Change talk and readiness
Digital transformation and IT strategy
Variations, claims and delay: managing change on site
Digital transformation in banking
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging

Sustainability and ESG

Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Responsible and sustainable banking
Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)
Sustainability, ESG and integrated value
Goal setting and action planning
The regulatory and legal environment
Trends: ESG, transparency and stakeholder capitalism
Responsible and sustainable governance
Environmental monitoring and reporting
Continuous environmental improvement
Integration with quality and environment
Sustainability and responsible sourcing

Learning and Research

Instructional design and blended learning
Knowledge management and capability building
Learning technologies and the LMS
Monitoring, evaluation and learning for accountability
Evidence-based practice and research literacy
Lessons learned and knowledge management
Market research design and methods
Qualitative and quantitative research
Facilitation, training and public presentation skills
Habit change and behaviour design
Complaint data and learning
Motivation and self-directed learning
Training needs analysis and learning strategy
Training and capability building
Training needs analysis

Financial Practice

Financial storytelling and data visualisation
Team leadership within finance
Digital finance and automation roadmaps
Data-driven and real-time finance
Finance maturity assessment
Driving measurable financial improvement
Capstone scoping: a real financial problem or decision
Data gathering and financial analysis
Building a model, budget or business case
Financial reporting standards (IFRS/GAAP)
Short-term financing and money markets
Tax administration and compliance
Digital tax administration
Corporate income tax computation
Tax compliance and returns

Banking and Financial Services

Payment risk types and management
Emerging payment technologies
Accountability and follow-through
Digital and internet banking
Loan structuring and pricing
Consumer, SME and corporate credit
Credit risk measurement
Stress testing credit portfolios
Credit bureaus and data
Regulatory capital for credit
Credit risk governance
Payment innovation and fintech
Credit and counterparty risk
Development banking principles
Negotiation with banks, investors and suppliers

Risk and Control

Operational risk management
Regulatory compliance in operations
Governance of operations
Financial risk types and management
Market risk and VaR
Wellbeing and resilience coaching
Risk assessment and sensitivity analysis
Interest-rate risk and hedging
Fraud risk, prevention and detection
Statutory compliance and filings
Regulatory and compliance requirements
Measuring coaching outcomes
Back-office processing and controls
Strengths, flow and engagement
Implementation planning and risk management

Legal and Regulatory

Regulatory capital and ratios
Managing audit and regulator relationships
Recovery and legal remedies
Insurance regulation and consumer protection
Vendor, venue and supplier contracting for events
Regulation of transport: authorities, conventions and licensing
Tariffs, regulation and the economics of essential services
Meaning, purpose and values
Subcontractor and supplier management
Legal responsibilities and professional bodies
Goal setting and contracting
Employment relationship and the psychological contract
Legal and regulatory responsibility
Environmental legal compliance
Legal, cost and feasibility analysis

Data and Reporting

Data security and confidentiality
Working papers and evidence
Findings, rating and reporting
Substantive and analytical procedures
Audit opinions and reporting
Portfolio management and reporting
Board and executive financial reporting
Disclosure, notes and integrated reporting
Reporting quality and earnings management risks
Data visualisation and financial storytelling
Evidence-based financial recommendations
Financial data, master data and the chart of accounts
Data analytics and predictive finance
Cybersecurity and financial data protection
Audit evidence, sampling and testing

Analysis and Decisions

Ratio and trend analysis
Recommendations and decision support
Outcome and process measures
Churn analysis and prevention
Credit analysis and the 5 Cs of credit
Financial statement and cash-flow analysis
Problem loans, restructuring and recovery
Stress testing and scenario analysis
Customer segmentation and needs analysis
Interest-rate risk and gap analysis
Evidence, judgement and scepticism
Situation analysis and diagnostic assessment
Financial and technical feasibility analysis
Data-driven decision support and analytics
Prioritising experience investments

Operations and Process

Process re-engineering and shared services
Transaction lifecycle and processing
Cheque clearing and processing
Process improvement and automation
Service levels and quality
Approval processes and delegation
Productivity and efficiency improvement
Data quality and master data management
The vehicle sales process from enquiry to delivery
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Advisory service design and delivery
Customer service and experience principles
Service culture and brand promise
Digital and self-service transformation

Leadership and Management

Cash flow forecasting and liquidity management
Receivables, payables and inventory management
Data, records and confidentiality tech
Practice management systems
Cash and liquidity management
Working capital management and the cash cycle
Value management and business value
Psychometric and screening tools
Revenue management and yield
Key account management strategy
Renewals and churn management
Ethics of technology in practice
Quality management systems and audits
Omnichannel and channel management
Queue management and service flow

People and Development

Managing resistance and upskilling teams
Managing virtual and cross-cultural teams
Building high-performing project teams
Sales enablement and coaching
Team leadership in sales and marketing
Team leadership in field and project settings
Emerging tools and innovation
Leading service teams
Coaching and quality monitoring
Coaching for performance
Team leadership in banking operations
Collaboration and teamwork
Scaling delivery capability
Project management plan development
Schedule development and optimisation

Communication

Investor relations and market communication
Presenting financial information clearly
Ethics in communications
Communications strategy and planning
Internal communications
Corporate social responsibility communications
Presentation and public speaking
Professional report and presentation
Voice, communication and delivery
Safety communication and campaigns
Toolbox talks and safety communication
Professional and persuasive communication
Crisis communications
Stakeholder communications
Communicating vision and telling stories

Stakeholders and Clients

Stakeholder mapping for the finance function
Business partnering and influencing
Stakeholders, agency and accountability
Shareholder and stakeholder rights
Offer management, negotiation and pre-boarding
Influencing and safety leadership
Influencing and persuasion
Negotiation and conflict resolution
Categories of spend and stakeholders
Negotiation strategy and planning
Negotiation tactics and behaviours
Working with referrers and multidisciplinary teams
Negotiation with buyers, suppliers and financiers
Partnership building and multi-stakeholder platforms
Stakeholder mapping and collaboration

Markets and Customers

Communicating with families and carers
Fees, pricing and interchange
Transfer pricing basics
Transfer pricing documentation
Customer journey mapping
Voice of the customer programmes
Reducing customer effort
CRM systems and customer data
Customer service technology stack
Social media customer care
Unified customer view
Pricing tours, events and sponsorships
Event planning timelines, run sheets and production schedules
The automotive market: segments, brands and buyers
Vehicle specifications, trims and options in customer language

Technology and Systems

Cloud finance and system integration
Digital currencies and CBDCs
Professional writing and reports
Reporting automation
Innovation and fintech partnerships
Automation, RPA and the digital close
Marketing technology stack
CRM and marketing automation platforms
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing

Learning Outcomes

What You Will Achieve

Liquidity Versus Solvency — applied to your own work
Currency Exposure and Natural Hedging — applied to your own work
Investment Appraisal and Cost of Capital — applied to your own work
Funding, Facilities and Timing — applied to your own work
Regulatory and Prudential Constraints — applied to your own work
Control Over Treasury Operations — applied to your own work

Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CBWM certification?

The Certified Bank Wealth Manager (CBWM) is a Intermediate-level professional certification awarded by the Global Leadership Institute (GLI). It is designed to equip professionals in banking operations, credit, payments and financial services with practical skills, internationally recognised frameworks, and the credentials needed to advance their careers.

Who should enrol in the CBWM?

This certification is ideal for Bank Officers and Tellers, Credit and Loan Officers, Banking Operations Staff and Relationship and Branch Managers, and other professionals seeking to formalise their expertise in banking operations, credit, payments and financial services with a globally recognised credential.

How long does the CBWM certification take to complete?

The programme is structured over 9 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CBWM internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with Basel, central-bank regulations and recognised banking and AML standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CBWM certification?

The Certified Bank Wealth Manager is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CBWM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CBWM?

The Certified Bank Wealth Manager is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CBWM?

The Certified Bank Wealth Manager carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CBWM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CBWM?

Graduates progress towards senior banking operations, credit and branch leadership roles. The CBWM strengthens your expertise in banking operations, credit, payments and financial services and positions you for advancement across commercial banks, microfinance institutions and financial-services firms.

Certified Bank Wealth Manager

Certified Bank Wealth Manager

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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