What is the Certified Bank Risk Manager?

The Certified Bank Risk Manager is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 8 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.co.ke, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Bank Risk Manager (CBRM) | Online Certification

Executive Summary

Certified Bank Risk Manager

Designed for today’s high-impact professionals, the Certified Bank Risk Manager (CBRM) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in banking operations, credit, payments and financial services.

This 8 Week programme is structured around Basel, central-bank regulations and recognised banking and AML standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CBRM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Bank Risk Manager

Acronym

CBRM

Who Should Enrol?

Evidence, Audit and Reporting — applied to your own work
Financial Crime Prevention — applied to your own work
Risk-Based Due Diligence — applied to your own work
Internal Control and Fraud — applied to your own work
Prudential Supervision — applied to your own work
Credit Risk and Provisioning — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex banking operations functions

Career Advancement

Accelerate your career towards senior banking operations, credit and branch leadership roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement banking operations systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for banking operations roles across commercial banks, microfinance institutions and financial-services firms worldwide

Competency Framework

Core Competencies You Will Develop

✦Retail, Corporate and Digital Banking Operations

✦Credit, Lending and Loan Administration

✦Payments, Settlements and Transaction Processing

✦Risk, Compliance, AML and Financial Crime

✦Customer Experience and Relationship Banking

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Bank Risk Manager

Certified Bank Risk Manager: industry context, trends and professional standards
The banking system, intermediation and financial markets
Types of banks and financial institutions
Banking products, services and delivery channels
The regulatory landscape and central banking
Roles, conduct and professional standards in banking
The bank balance sheet and how banks make money
Financial inclusion and the evolving customer
Ethics and integrity in banking
Digital disruption and the future of banking
Career pathways and professional development

Evidence, Audit and Reporting

Audit evidence, sampling and professional scepticism
Reading financial statements as a manager
Internal control and the fraud triangle
Accrual accounting and the profit-cash gap
Preparing financial statements
Cash forecasting and positioning
Financial reporting frameworks (IFRS/GAAP)
Treasury technology and systems
Risk, return and diversification
Interpreting financial statements
Integrated and sustainability reporting
Valuation and security analysis
Reporting quality and governance
Performance measurement and attribution
Investment strategy and allocation

Financial Crime Prevention

AML, KYC and financial crime prevention
Internal control and the fraud triangle
Financial regulation and prudential supervision
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Data visualisation for finance
Assets, liabilities and equity reporting
Decision support and insight
Psychodynamic and psychoanalytic approaches
Ratio and trend analysis
KPIs and performance reporting
Reporting automation
Attachment and developmental theory
Trade finance and letters of credit

Risk-Based Due Diligence

AML, KYC and financial crime prevention
Credit assessment and the five Cs
Financial inclusion and serving underbanked markets
Professional roles, boundaries and settings
Ethical principles and codes of practice
Peer support and consultation
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Record-keeping and data protection
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Evidence-based improvement
Managing risk and difficult cases
Lessons learned and development
Driving effective, ethical outcomes

Internal Control and Fraud

Internal control and the fraud triangle
Audit evidence, sampling and professional scepticism
AML, KYC and financial crime prevention
Stakeholder mapping for the finance function
Board and executive financial reporting
Investor relations and market communication
Business partnering and influencing
Presenting financial information clearly
Negotiation with banks, investors and suppliers
Managing audit and regulator relationships
Financial storytelling and data visualisation
Leading finance projects and change
Team leadership within finance
Finance transformation and target operating models
Process re-engineering and shared services

Prudential Supervision

Financial regulation and prudential supervision
Expected credit loss and portfolio quality
Treasury, liquidity and currency exposure
Designing and facilitating groups
Psychoeducation and workshops
Working with organisations on wellbeing
Designing an intervention or programme
Ethical, risk and feasibility considerations
Fees, pricing and interchange
Evidence-based practice
Performance and SLAs
Payment risk types and management
Risk assessment and safety planning
Card and data security (PCI DSS)
Goal setting and contracting

Credit Risk and Provisioning

Expected credit loss and portfolio quality
Credit assessment and the five Cs
Reading financial statements as a manager
Treatment planning and review
Financial reporting standards (IFRS/GAAP)
Managing complexity and comorbidity
Workplace and organisational contexts
Disclosure, notes and integrated reporting
Reporting quality and earnings management risks
Time value of money and discounting
Change talk and readiness
Valuation methods and business valuation
Goal setting and action planning
Risk, return and portfolio theory
Working capital management and the cash cycle

Ethics and Conduct

Data ethics and privacy in finance
Ethics and transparency in tax
Ethics in tax practice
Ethics, transparency and reputation
Ethics and suitability
Professional ethics and codes (IFAC, ACCA, CIMA)
Roles, standards and professional ethics
Professional ethics in education and training
Learning data privacy and ethics
Executive ethics and the leader’s shadow
Ethics and professional standards in finance
Ethics, confidentiality and professional conduct in HR
Data ethics, privacy and responsible analytics
Ethics and duty of care
Professional ethics and duty of care

People Administration

Payroll, statutory deductions and employment cost
Workforce and shift management in retail
Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Communicating risk to the workforce
Cost of workforce and ROI of HR interventions
Employee and manager self-service
Workforce reporting and storytelling with data
Data protection and employee privacy
Belonging, culture and employee resource groups

International and Currency

International and cross-border tax
Foreign exchange and currency risk
Transfer pricing and international tax
Managing resistance and upskilling teams
Innovation and fintech partnerships
Cost-to-serve and value-for-money analysis
Capstone scoping: a real financial problem or decision
Data gathering and financial analysis
Risk assessment and sensitivity analysis
Recommendations and decision support
Interest-rate risk and hedging

Change

Change management in finance
Measuring transformation impact
Habit change and behaviour design
Digital and market transformation
Behaviour change and adoption of innovations
Customer experience transformation
Digital and self-service transformation
Measuring CX transformation impact
Digital transformation in banking
Foreign exchange and treasury operations
Technology governance and change control
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Measuring growth and transformation impact

Sustainability and ESG

Sustainability of microfinance
Sustainability and responsible finance
Monitoring sustainability outcomes
Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Responsible and sustainable banking
Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)
Sustainability, ESG and integrated value
Accountability and follow-through
Sustainability strategy and materiality
Environmental governance and climate risk
Governance of ESG and reporting
Sustainability standards (GRI, ISSB)

Learning and Research

Training needs analysis
Cognitive load and learning science
Adult learning theory (andragogy)
The learning and development profession
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Responsible use of AI in learning
Blended and hybrid learning design
Motivation and self-directed learning
Learning technology ecosystem
Monitoring, evaluation and learning for accountability
Evidence-based practice and research literacy
Lessons learned and knowledge management
Market research design and methods

Financial Practice

Microfinance models and methodologies
Digital financial services
The finance operating model and business partnering
Building a finance career and professional development
Financial strategy and capital allocation
Financial risk: credit, market, liquidity, operational
Corporate governance and the finance role
Digital finance and automation roadmaps
Data-driven and real-time finance
Finance KPIs and the finance scorecard
Benchmarking finance against best practice
Interpreting financial performance
Data visualisation and financial storytelling
Evidence-based financial recommendations
Enterprise resource planning (ERP) and finance systems

Banking and Financial Services

Investment appraisal and the cost of capital
Digital finance, mobile money and payment operations
Insurance, risk transfer and retained risk
Payment regulation and oversight
Payment innovation and fintech
Emerging payment technologies
Wellbeing and resilience coaching
Digital and internet banking
Loan structuring and pricing
Consumer, SME and corporate credit
Credit risk measurement
Investment and disinvestment decisions
Stress testing credit portfolios
Credit bureaus and data
Regulatory capital for credit

Risk and Control

Regulatory and compliance requirements
Tax administration and compliance
Tax compliance and returns
Tax risk management
Strengths, flow and engagement
Back-office processing and controls
Operational risk management
Regulatory compliance in operations
Governance of operations
Financial risk types and management
Market risk and VaR
Fraud risk, prevention and detection
Governance of controls and reporting
Statutory compliance and filings
Managing tax risk and audits

Legal and Regulatory

Regulatory reporting and disclosure
Recovery and legal remedies
Regulatory capital and ratios
Advocacy and policy engagement
Regulatory compliance and biosafety
Regulatory compliance and market requirements
Regulatory and fair-treatment obligations
Regulatory duty and accountability
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Regulatory liquidity ratios (LCR, NSFR)
Contractor and visitor safety
Policy, planning and objectives
Legal and other requirements
Contract types and risk allocation

Data and Reporting

Board reporting and investor relations
Audit evidence, sampling and testing
Financial modelling and forecasting discipline
Applying reporting standards and accounting judgement
The finance function, month-end close and reporting cycle
Tax provisioning and reporting
Meaning, purpose and values
Outcome and process measures
Data, records and confidentiality tech
Data security and confidentiality
Working papers and evidence
Portfolio management and reporting
Findings, rating and reporting
Audit committee reporting
Substantive and analytical procedures

Analysis and Decisions

Pricing, contribution and product decisions
Make-or-buy and outsourcing decisions
Budgeting, forecasting and variance analysis
Costing methods and relevant cost for decisions
Practice management systems
Psychometric and screening tools
Trend, common-size and comparative analysis
Trend analysis and foresight
Segmentation and needs analysis
Data quality, analysis and reporting
Ethics of technology in practice
Training needs analysis and learning strategy
Supply analysis, gaps and scenario planning
Legal, cost and feasibility analysis
Job safety analysis (JSA) and task risk

Operations and Process

Transaction lifecycle and processing
Cheque clearing and processing
Process improvement and automation
Service levels and quality
Approval processes and delegation
Advisory and non-financial services
Portfolio quality and risk
Process efficiency and cycle-time metrics
Quality, accuracy and error reduction
Quality control and continuous improvement
Integrated risk and quality control
Growing value through service
Leading service teams
Coaching and quality monitoring
Performance management in service

Leadership and Management

Receivables, payables and inventory management
Emerging tools and innovation
Cash and liquidity management
SME portfolio management
Cash flow forecasting and liquidity management
Management reporting and decision support
Conflicts of interest management
Leadership and management development
Coaching leaders and managers
Knowledge management and capability building
Vendor management and system governance
Professional writing and reports
Procurement and stock management for health commodities
Management accounts and dashboards
Duty of care and risk management

People and Development

Appraisal of development projects
Team development and effectiveness
Coaching and developing team members
Managing virtual and cross-cultural teams
Building high-performing project teams
Sales enablement and coaching
Team leadership in sales and marketing
Team leadership in field and project settings
Managing difficult conversations
Quality monitoring and coaching
Coaching for performance
Measuring coaching outcomes
Working with referrers and multidisciplinary teams
Collaboration and teamwork
Scaling delivery capability

Communication

Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Cross-cultural communication
The media and telecommunications landscape
Building trust and engagement
Communicating financial results
Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Professional documentation and presentation
Voice, communication and delivery
Setting and communicating strategic direction
The strategic narrative
Safety communication and campaigns

Stakeholders and Clients

Leading groups and workshops
Managing boundaries and dual relationships
Client feedback and satisfaction
Professional standards in the field
The project environment and stakeholders
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Managing expectations and influence
Negotiation and conflict management
Building project relationships
Conflict resolution and negotiation
Commercial negotiation and value capture
Influencer and affiliate marketing

Markets and Customers

Transfer pricing documentation
The consulting mindset and trusted advisor positioning
Transfer pricing basics
Operational efficiency and productivity
Customer experience strategy
Customer journey mapping
Voice of the customer programmes
Reducing customer effort
Customer effort and sentiment analysis
CRM systems and customer data
Customer service technology stack
Customer expectations and satisfaction
The customer experience (CX) discipline
Ethics and fair customer treatment
Service culture and brand promise

Technology and Systems

Digital currencies and CBDCs
Digital tax administration
Diagnosing client problems before prescribing solutions
Automation, RPA and the digital close
Agile and digital transformation projects
Portfolio and resource management systems
Automation in project delivery
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Digital marketing strategy
Structuring engagements: scope, deliverables and expectations
Water supply systems: sources, treatment and distribution
Telehealth and digital care delivery
Discovery interviews and evidence gathering

Strategic Context

Mergers, funding and growth strategy
Collections strategy
Hedging strategies and instruments
Negotiation strategy and planning
Strategic customer relationships
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Content strategy across platforms
Business case and strategic alignment
Strategic alignment of investments
Competitive analysis and differentiation
Product and portfolio strategy
Go-to-market and channel strategy
Brand and reputation as strategic assets
Growth strategy and demand generation
Capstone scoping: a real growth or brand challenge

Projects and Delivery

Crisis, resilience and contingency planning
Forecasting and planning (FP&A)
Tax planning, avoidance and evasion distinguished
Tax planning vs avoidance vs evasion
Audit programmes and fieldwork
Planning and understanding the entity
Project finance structures
Compliance and regulatory projects
Leading project governance
Change and adoption in projects
Innovation and continuous delivery
Account planning and whitespace analysis
Leading campaigns and sales projects
Root cause analysis frameworks in advisory work
Implementation planning and risk management

Performance Measurement

Writing advisory reports that drive decisions
Corporate objectives and shareholder value
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Banking KPIs and branch scorecards
Sales performance and pipeline management
Social performance and outreach
Investment principles and objectives
Metrics and reporting
Performance management systems and cycles
Performance measurement and KPI dashboards
Strategy execution and the balanced scorecard
Managing team performance and dynamics
High-performance team rituals and cadence
Retail performance metrics: sales densities, conversion and basket

Procurement and Suppliers

Value-chain and supply-chain finance
Digital procurement and the future of the profession
Sustainable procurement principles and standards
Fair trade and responsible supply
Procurement and asset management under donor rules
Presenting recommendations to senior decision-makers
Pricing, value articulation and professional fees
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment

Learning Outcomes

What You Will Achieve

Evidence, Audit and Reporting — applied to your own work
Financial Crime Prevention — applied to your own work
Risk-Based Due Diligence — applied to your own work
Internal Control and Fraud — applied to your own work
Prudential Supervision — applied to your own work
Credit Risk and Provisioning — applied to your own work

Enrolment Process

How to Get Certified

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CBRM certification?

The Certified Bank Risk Manager (CBRM) is a Intermediate-level professional certification awarded by the Global Leadership Institute (GLI). It is designed to equip professionals in banking operations, credit, payments and financial services with practical skills, internationally recognised frameworks, and the credentials needed to advance their careers.

Who should enrol in the CBRM?

This certification is ideal for Bank Officers and Tellers, Credit and Loan Officers, Banking Operations Staff and Relationship and Branch Managers, and other professionals seeking to formalise their expertise in banking operations, credit, payments and financial services with a globally recognised credential.

How long does the CBRM certification take to complete?

The programme is structured over 8 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CBRM internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with Basel, central-bank regulations and recognised banking and AML standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CBRM certification?

The Certified Bank Risk Manager is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CBRM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CBRM?

The Certified Bank Risk Manager is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CBRM?

The Certified Bank Risk Manager carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CBRM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CBRM?

Graduates progress towards senior banking operations, credit and branch leadership roles. The CBRM strengthens your expertise in banking operations, credit, payments and financial services and positions you for advancement across commercial banks, microfinance institutions and financial-services firms.

Certified Bank Risk Manager

Certified Bank Risk Manager

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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