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🎓 Learning & Development  ·  Executive

Certified Accreditation and Certification Body Expert

Online Certification  ·  12 Week  ·  Globally Recognised  ·  (CACC)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Accreditation and Certification Body Expert

Designed for today’s high-impact professionals, the Certified Accreditation and Certification Body Expert (CACC) delivers a rigorous Executive-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 12 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CACC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Accreditation and Certification Body Expert
Acronym
CACC
Category
Learning & Development
Level
Executive
Duration
12 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Assessment Validity — applied to your own work
  • Rubrics and Consistency — applied to your own work
  • Qualifications and Accreditation — applied to your own work
  • Evaluating Programme Effect — applied to your own work
  • Design Quality and Transfer — applied to your own work
  • Inclusion in Assessment — applied to your own work
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Instructional Design and Curriculum Development
Facilitation, Delivery and Learner Engagement
Digital, Blended and E-Learning
Assessment, Evaluation and Quality Assurance
Learning Strategy, Leadership and Administration
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Professional Context of Certified Accreditation and Certification Body Expert
  • Certified Accreditation and Certification Body Expert: industry context, trends and professional standards
  • Principles of teaching, training and learning
  • Adult learning theory (andragogy)
  • The learning and development profession
  • Roles, standards and professional ethics
  • The learning ecosystem and stakeholders
  • Learning strategy and business alignment
  • Learning cultures and the learning organisation
  • Equity, diversity and inclusive education
  • The evidence base for effective learning
  • Career pathways and professional development
2
Assessment Validity
  • Assessment that measures capability
  • Curriculum, qualifications and accreditation
  • Designing learning for transfer, not coverage
  • Managing the training function as a business
  • Coaching, mentoring and on-the-job development
  • Learning needs analysis at organisational level
  • Knowledge management and organisational learning
  • Inclusive learning and accessibility
  • Diagnosing whether training is the answer
  • Consulting with sponsors and managers
  • Marketing and promoting learning
  • Influencing and gaining buy-in
  • Professional writing and documentation
  • Presenting learning proposals and impact
  • Managing learner expectations
3
Rubrics and Consistency
  • Assessment that measures capability
  • Evaluating learning: from reaction to results
  • Curriculum, qualifications and accreditation
  • Handling difficult participants
  • Classroom and workshop management
  • Feedback and learner support
  • E-learning authoring and development
  • Learning management systems (LMS)
  • Multimedia and video for learning
  • Microlearning and mobile learning
  • Gamification and interactive design
  • Virtual classrooms and webinars
  • Social and collaborative learning
  • Accessibility and universal design
  • Emerging learning technologies
4
Qualifications and Accreditation
  • Curriculum, qualifications and accreditation
  • Assessment that measures capability
  • Managing the training function as a business
  • Budgeting and resource management
  • Vendor and faculty management
  • Talent, succession and workforce learning
  • Building the learning brand
  • Aligning learning to performance
  • Leading the learning function
  • Onboarding and induction design
  • Technical and compliance training
  • Sales and customer-service training
  • Apprenticeships and work-based learning
  • Higher and further education contexts
  • Language and communication training
5
Evaluating Programme Effect
  • Evaluating learning: from reaction to results
  • Assessment that measures capability
  • Learning needs analysis at organisational level
  • Collaboration with subject experts
  • Leading learning projects and change
  • Team leadership in L&D
  • Learning transformation and modernisation
  • Digital learning strategy
  • Innovation and experimentation in learning
  • Skills-based and continuous learning
  • Scaling learning across the organisation
  • Future of work and reskilling
  • Sustaining transformation and benefits
  • Measuring learning transformation impact
  • Professional ethics in education and training
6
Design Quality and Transfer
  • Designing learning for transfer, not coverage
  • Assessment that measures capability
  • Evaluating learning: from reaction to results
  • Driving measurable learning impact
  • Building a learning culture
  • Knowledge management and sharing
  • Communities of practice
  • Capturing and curating expertise
  • Learning in the flow of work
  • Self-directed and continuous learning
  • Talent and capability ecosystems
  • Embedding learning in performance
  • Sustaining a learning organisation
  • Capstone scoping: a real learning challenge
  • Needs analysis and audience assessment
7
Inclusion in Assessment
  • Inclusive learning and accessibility
  • Assessment that measures capability
  • Facilitation in mixed-ability, multilingual rooms
  • Design review and quality assurance
  • Completion, engagement and impact metrics
  • Learning needs analysis (TNA)
  • Writing learning objectives and outcomes
  • Sequencing, chunking and scaffolding
  • Designing for different learning modalities
  • Storyboarding and content development
  • Learning materials and job aids
  • Presentation and public-speaking skills
  • Questioning, discussion and active learning
  • Managing group dynamics
  • Assessment design and methods
8
Leadership and Management
  • Content curation and management
  • Workforce management and scheduling
  • Front-office and reception management
  • Relationship management and retention
  • Performance management in service
  • Handling escalations as a leader
  • Team leadership in customer service
  • Social media and community management
  • Teller operations, cash handling and vault management
  • Operational efficiency and channel management
  • Team leadership in banking operations
  • Absence and health management
  • Leading through other leaders
  • Executive time, attention and decision cadence
  • Succession and the leadership pipeline
9
Communication
  • Dashboards and reporting
  • Professional portfolio and presentation
  • Internal communications
  • Corporate social responsibility communications
  • Presentation and public speaking
  • Professional report and presentation
  • Metrics and reporting
  • Voice, communication and delivery
  • Setting and communicating strategic direction
  • The strategic narrative
  • Board reporting and investor relations
  • Media and public communication
  • Facilitation, training and public presentation skills
  • Communicating technical information to diverse audiences
  • Data quality, analysis and reporting
10
Stakeholders and Clients
  • Learner and stakeholder satisfaction
  • Partnering and co-creation with customers
  • Sponsorship and negotiation selling
  • Negotiation with clients and partners
  • Stakeholder mapping across the agricultural ecosystem
  • Partnership building and multi-stakeholder platforms
  • Stakeholder mapping and collaboration
  • Managing difficult stakeholders
  • Stakeholder mapping in banking
  • Relationship management and cross-selling
  • Wealth, SME and corporate relationships
  • Stakeholders, agency and accountability
  • Trends: ESG, transparency and stakeholder capitalism
  • Shareholder and stakeholder rights
  • Employment relationship and the psychological contract
11
Change and Adoption
  • Foreign exchange and hedging
  • Change management and adoption
  • The finance function and digital transformation
  • Finance transformation and target operating models
  • Measuring transformation impact
  • Cost concepts, classification and behaviour
  • Regulatory change management
  • HSE transformation and maturity
  • Measuring HSE transformation impact
  • Buyer behaviour and the customer journey
  • Digital transformation and IT strategy
  • Behaviour change and adoption of innovations
  • Customer experience transformation
  • Digital and self-service transformation
  • Measuring CX transformation impact
12
Standards and Quality
  • Feasibility, cost and quality analysis
  • Quality standards and accreditation
  • Continuous improvement of programmes
  • Ethics and professional standards in finance
  • Standard costing and variance analysis
  • Continuous improvement of finance processes
  • Product safety and standards
  • Sustainability standards (GRI, ISSB)
  • Continuous improvement cycles
  • Driving measurable safety improvement
  • Continuous environmental improvement
  • Quality management on site: inspections, hold points and defects
  • Healthcare quality, safety and accreditation
  • Reporting quality and governance
  • Evidence-based improvement
13
Cost and Value
  • Funding, cash flow and financing
  • Financial risk in projects
  • Cost estimation and budgeting
  • Time and cost control
  • Managing schedule and budget performance
  • Strategic alignment of investments
  • Marketing planning and budgeting
  • Value-based and dynamic pricing
  • Budget, ROI and feasibility analysis
  • Pricing strategy
  • ROI, CAC and lifetime value
  • Agricultural and sector-specific finance
  • Impact, blended and concessional finance
  • Total cost of ownership
  • Investment principles and objectives
14
Programme Delivery
  • Digital, blended and low-bandwidth delivery
  • Designing a learning programme or curriculum
  • Delivery and facilitation plan
  • Individual development planning
  • Designing a safety programme or control
  • Emergency preparedness and response planning
  • Policy, planning and objectives
  • Scenario planning and foresight
  • Negotiation strategy and planning
  • Programme governance
  • Real estate development and project appraisal
  • Team leadership in field and project settings
  • Leading agricultural teams, projects and enterprises
  • Strategic planning for agricultural enterprises
  • Implementation planning and risk management
15
Strategic Context
  • Learning strategy and roadmaps
  • Procurement’s contribution to organisational strategy
  • Category management and strategy development
  • Sourcing strategies and portfolio (Kraljic)
  • Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
  • Content strategy across platforms
  • Workplace and organisational contexts
  • Business case and strategic alignment
  • Managing organisational politics
  • Organisational change management
  • Stakeholder engagement strategy
  • Vision, mission and strategic intent
  • Competitive strategy and positioning
  • Business model design and innovation
  • Setting strategic priorities and choices
16
Governance and Compliance
  • L&D operating models and governance
  • Governance and accountability
  • Corporate governance and the finance role
  • Managing audit and regulator relationships
  • Risk assessment and sensitivity analysis
  • Fire risk in special environments
  • Governance, risk and compliance (GRC)
  • The regulatory and legal environment
  • Governance and organisational value
  • Public, private and non-profit governance
  • Responsible and sustainable governance
  • Emotional intelligence and self-regulation
  • Corporate governance principles and purpose
  • Working with a board and governance
  • Accounting concepts, principles and the regulatory landscape
17
Culture and Motivation
  • Wellbeing and personal-effectiveness learning
  • Managing resistance and engagement
  • Wellbeing and holistic health strategy
  • Worker engagement and empowerment
  • Values, purpose and authentic leadership
  • Resilience, wellbeing and stress management
  • Motivation theories and engagement
  • Creating a coaching culture
  • Aviation safety systems and just culture
  • Working with organisations on wellbeing
  • Wellbeing and resilience coaching
  • Win-back and re-engagement
  • Building a service culture
  • Employee experience and engagement
  • Customer and community engagement
18
Inclusion and Access
  • Nomination, succession and diversity
  • The business case for diversity and inclusion
  • Team diversity and inclusion
  • Brand strategy, identity and equity
  • Access to finance, grants and investment
  • Financial inclusion and agency banking
  • Financial inclusion and serving underbanked markets
  • Diversity and pay-equity analytics
  • Cross-cultural and global inclusion
  • Inclusion and the fairness of people decisions
  • Diversity, inclusion and inclusive leadership
  • Access to finance and de-risking
  • Community engagement and equity
  • Brand equity and positioning
  • Financial inclusion and the evolving customer
19
Operations and Administration
  • Automation, RPA and straight-through processing
  • Process and control documentation
  • Competitive bidding processes
  • Incident response process
  • Business process mapping
  • The HR function: roles, operating models and value creation
  • Climate-smart agriculture: productivity, adaptation, mitigation
  • Process re-engineering and shared services
  • Attrition, engagement and productivity analytics
  • Employee relations, discipline and fair process
  • The HR operating model and business partnering
  • Leading service teams
  • Leading service projects and change
  • Reconciliation and end-of-day processes
  • Banking products, services and delivery channels
20
Market and Client Development
  • Customer segmentation and needs analysis
  • Customer journey and experience design
  • Sales performance and pipeline management
  • Brand and corporate reputation
  • Supply market analysis
  • Investor relations and market communication
  • HR's role in culture, values and employer brand
  • Voice of the customer and feedback
  • Sales forecasting
  • Comparable sales analysis and market evidence
  • Policy administration and customer service in insurance
  • Competitive and market intelligence
  • Field sales and territory management
  • Leading campaigns and sales projects
  • Team leadership in sales and marketing
21
Ethics and Professionalism
  • Learning data privacy and ethics
  • Integrity, confidentiality and conflicts
  • Anti-corruption and financial-crime ethics
  • Data ethics and customer privacy
  • Bribery, corruption and conduct risk
  • Professional ethics in technology
  • Data ethics, privacy and protection
  • Ethics and independence
  • Ethics in communications
  • Ethics, confidentiality and professional conduct in HR
  • Data ethics, privacy and responsible analytics
  • Marketing and sales ethics
  • Professional ethics and codes of conduct in agriculture
  • Data ethics and farmer privacy
  • Roles, standards and professional conduct
22
Cross-Cultural Practice
  • Vehicle specifications, trims and options in customer language
  • Managing virtual and cross-cultural teams
  • The agricultural sector: systems, actors and global food value chains
  • Cross-cultural communication
  • Innovation in learning technology
  • Demand, master scheduling and material requirements planning
  • Capacity planning and line balancing
  • Overall equipment effectiveness and downtime analysis
  • Maintenance in production: preventive, predictive and breakdown
  • Root cause analysis and corrective action on the line
  • Costing production: standard costs, variances and the true cost of scrap
23
Knowledge and Content
  • Professional documentation and presentation
  • Content marketing and editorial
  • Content marketing and editorial planning
  • Tender planning and documentation
  • Knowledge management and capability building
  • Incident reporting and record-keeping
  • Vehicle documentation, compliance and consumer protection
  • Creating content that performs: formats, hooks and production
  • Health records, data and confidentiality
  • Record-keeping and data protection
  • Data, records and confidentiality tech
  • Lessons learned and knowledge management
24
Groups and Communities
  • Community and lifelong learning
  • Servant leadership and self-organising teams
  • Virtual and distributed teams
  • Team leadership and motivation
  • Leading project teams
  • Team development and effectiveness
  • Coaching and developing team members
  • Building high-performing project teams
  • Cross-functional collaboration with product and service
  • Corporate social responsibility and community impact
  • Group dynamics, facilitation and community mobilisation
  • Managing team performance and dynamics
  • Cross-functional and matrix teams
  • Leading remote and hybrid teams
  • High-performance team rituals and cadence
25
Learning Practice
  • AI and adaptive learning
  • Data-driven learning design
  • Responsible use of AI in learning
  • Learning KPIs and scorecards
  • Peer learning and communities of practice
  • Learning technology ecosystem
  • Learning analytics and data
  • Psychoeducation and workshops
  • Risk assessment and safety planning
  • Psychoeducation and public communication
  • Project management maturity assessment
  • Blended and hybrid learning design
  • Motivation and self-directed learning
  • Training needs analysis and learning strategy
  • Facilitation, coaching and mentoring
26
People Development
  • Creativity and critical-thinking development
  • Talent sourcing channels and pipelines
  • High-potential identification and talent reviews
  • Workforce planning and the capability gap
  • Talent review and succession in practice
  • Professional standards and continuing development
  • Delegating for development
  • Managing resistance and capability building
  • Supplier development and improvement
  • Proposal development and donor reporting
  • Attachment and developmental theory
  • Capability and skills frameworks
  • Leadership and management development
  • Coaching models and frameworks (GROW)
  • Competency framework development
27
Performance and Evaluation
  • Monitoring and evaluation with data
  • Capacity and performance management
  • Setting objectives, indicators and targets
  • Yield, productivity and profitability metrics
  • Monitoring, evaluation and sustainability plan
  • Monitoring profitability and performance
  • System operation and performance
  • Linking CX to business performance
  • Service KPIs: CSAT, NPS, CES, SLAs
  • Cost, feasibility and impact analysis
  • Net Promoter Score and satisfaction metrics
  • Psychometric and screening tools
  • Measuring change and project impact
  • Sustainability and social impact in projects
  • Project KPIs and performance metrics
28
Learning Technology
  • Marketing technology and the stack
  • Digital, mobile and internet banking
  • Digital disruption and the future of banking
  • Branch-to-digital migration
  • Digital banking platforms and APIs
  • Payment technology and switches
  • Cybersecurity and fraud technology
  • Digital credit and alternative data
  • Digital forensics and evidence
  • Digital finance and automation roadmaps
  • Technology and digital HSE
  • Digital marketing strategy and channels
  • Email marketing and automation
  • Digital permits and inspections
  • Automation and safety technology
29
Evidence and Analytics
  • Feedback and learner analytics
  • Data protection and learner privacy
  • Data migration and cleansing
  • Financial storytelling and data visualisation
  • Data gathering and financial analysis
  • Audit evidence, sampling and professional scepticism
  • People analytics and HR measurement
  • Data collection and analytics
  • Predictive safety analytics
  • Data quality and master data management
  • Measurement and analytics for media and social campaigns
  • Complaint data and learning
  • Service analytics and dashboards
  • Text and interaction analytics
  • Data privacy and consent
30
Workforce Context
  • The employee lifecycle and HR value chain
  • Strategic workforce planning and demand forecasting
  • Onboarding and induction programme design
  • Employee engagement and what actually drives it
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Strengths, flow and engagement
  • Building trust and engagement
  • Motivation and engagement
  • Advocacy and policy engagement
  • Proactive engagement and success
  • Employee engagement models and drivers
  • Workforce planning and scheduling
  • Customer onboarding and lifecycle
  • Customer and employee satisfaction
Learning Outcomes

What You Will Achieve

  • Assessment Validity — applied to your own work
  • Rubrics and Consistency — applied to your own work
  • Qualifications and Accreditation — applied to your own work
  • Evaluating Programme Effect — applied to your own work
  • Design Quality and Transfer — applied to your own work
  • Inclusion in Assessment — applied to your own work
Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification
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Step 2: Enrol & Pay Online — Instantly
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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CACC certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CACC?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CACC certification take to complete?

The programme is structured over 12 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CACC internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CACC certification?

The Certified Accreditation and Certification Body Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CACC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CACC?

The Certified Accreditation and Certification Body Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CACC?

The Certified Accreditation and Certification Body Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CACC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CACC?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CACC strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CACC while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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