What is the Certified Accounts Receivable Manager?

The Certified Accounts Receivable Manager is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 10 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.co.ke, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Accounts Receivable Manager (CARM) | Online Certification

Executive Summary

Certified Accounts Receivable Manager

Designed for today’s high-impact professionals, the Certified Accounts Receivable Manager (CARM) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in financial management, accounting, budgeting and financial analysis.

This 10 Week programme is structured around IFRS, GAAP and recognised financial management and reporting standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CARM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Accounts Receivable Manager

Acronym

CARM

Who Should Enrol?

Budget, Forecast and Variance — applied to your own work
Regulatory and Reporting Duties — applied to your own work
Evidence and Review — applied to your own work
Accrual, Profit and Cash — applied to your own work
Reading the Statements — applied to your own work
Controls Behind the Numbers — applied to your own work

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex financial management functions

Career Advancement

Accelerate your career towards senior finance, controller and CFO roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement financial management systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for financial management roles across corporates, banks, NGOs and public-sector organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Financial Accounting, Reporting and Analysis

✦Budgeting, Planning and Cost Control

✦Corporate Finance, Investment and Valuation

✦Treasury, Working Capital and Cash Management

✦Financial Controls, Audit and Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Accounts Receivable Manager

Certified Accounts Receivable Manager: industry context, trends and professional standards
The role of finance in organisations and value creation
Financial, management and cost accounting distinguished
The finance operating model and business partnering
Accounting concepts, principles and the regulatory landscape
Financial statements and the accounting equation
Stakeholders and users of financial information
Ethics and professional standards in finance
Corporate objectives and shareholder value
The finance function and digital transformation
Building a finance career and professional development

Budget, Forecast and Variance

Budgeting, forecasting and variance analysis
Accrual accounting and the profit-cash gap
Reading financial statements as a manager
Credit assessment and the five Cs
Preparing financial statements
Value-chain and supply-chain finance
AML, KYC and financial crime prevention
Digital and alternative-data credit
Guarantee and de-risking schemes
Treasury, liquidity and currency exposure
SME portfolio management
Sector-focused SME finance
Interpreting financial statements
Microfinance models and methodologies
Reporting quality and governance

Regulatory and Reporting Duties

Financial regulation and prudential supervision
Audit evidence, sampling and professional scepticism
Internal control and the fraud triangle
Management accounts and dashboards
Audit committee reporting
Planning and understanding the entity
Substantive and analytical procedures
Budget vs actual and variance
Audit opinions and reporting
Cost and profitability analysis
Forecasting and planning
Industry and business risk
Loan structuring and pricing
Data visualisation for finance
Decision support and insight

Evidence and Review

Audit evidence, sampling and professional scepticism
Internal control and the fraud triangle
Reading financial statements as a manager
Insurance, risk transfer and retained risk
The finance function, month-end close and reporting cycle
SME and relationship lending in practice
Psychodynamic and psychoanalytic approaches
Professional roles, boundaries and settings
Managing boundaries and dual relationships
Peer support and consultation
Duty of care and risk management
Record-keeping and data protection
Payment regulation and oversight
Payment innovation and fintech
Transaction lifecycle and processing

Accrual, Profit and Cash

Accrual accounting and the profit-cash gap
Reading financial statements as a manager
Budgeting, forecasting and variance analysis
Managing resistance and upskilling teams
Data-driven and real-time finance
Complaints, accountability and fitness to practise
Innovation and fintech partnerships
Measuring transformation impact
Professional ethics and codes (IFAC, ACCA, CIMA)
Legal responsibilities and professional bodies
Confidentiality and conflicts of interest
Evidence-based improvement
Sustainability and responsible finance
Regulatory compliance and professional duty
Data ethics and privacy in finance

Reading the Statements

Reading financial statements as a manager
Accrual accounting and the profit-cash gap
Audit evidence, sampling and professional scepticism
Managing risk and difficult cases
Lessons learned and development
Ratio and trend analysis
KPIs and performance reporting
Reporting automation
Types of banks and financial institutions
Roles, conduct and professional standards in banking
Designing and facilitating groups
Financial inclusion and the evolving customer
Psychoeducation and workshops
Trade finance and letters of credit
Working with organisations on wellbeing

Controls Behind the Numbers

Internal control and the fraud triangle
Audit evidence, sampling and professional scepticism
Financial regulation and prudential supervision
Designing an intervention or programme
Evidence-based practice
Risk assessment and safety planning
Goal setting and contracting
Treatment planning and review
Managing complexity and comorbidity
Workplace and organisational contexts
Change talk and readiness
Goal setting and action planning
Habit change and behaviour design
Accountability and follow-through
Wellbeing and resilience coaching

Legal and Regulatory

Regulatory and compliance requirements
Measuring coaching outcomes
Regulatory compliance in operations
Regulatory capital for credit
Recovery and legal remedies
Regulatory capital and ratios
Managing audit and regulator relationships
Statutory compliance and filings
Regulatory reporting and disclosure
Payroll, statutory deductions and employment cost
Regulation, ethics and misinformation in media and telecoms
Contract performance and exit
Contract governance and compliance
Real estate regulation, licensing and professional conduct
Policy administration and customer service in insurance

Data and Reporting

Applying reporting standards and accounting judgement
Card and data security (PCI DSS)
Tax provisioning and reporting
Strengths, flow and engagement
Meaning, purpose and values
Outcome and process measures
Data, records and confidentiality tech
Practice management systems
Assets, liabilities and equity reporting
Data security and confidentiality
Working papers and evidence
Portfolio management and reporting
Board reporting and investor relations
Board and executive financial reporting
Financial storytelling and data visualisation

Analysis and Decisions

Risk assessment and sensitivity analysis
Recommendations and decision support
Trend, common-size and comparative analysis
Pricing, contribution and product decisions
Make-or-buy and outsourcing decisions
Investment and disinvestment decisions
Costing methods and relevant cost for decisions
Emerging tools and innovation
Working with referrers and multidisciplinary teams
Valuation and security analysis
Cost-to-serve and value-for-money analysis
Capstone scoping: a real financial problem or decision
Job safety analysis (JSA) and task risk
Root-cause analysis techniques
Trend analysis and leading indicators

Operations and Process

Finance transformation and target operating models
Process re-engineering and shared services
Process efficiency and cycle-time metrics
Quality, accuracy and error reduction
Expected credit loss and portfolio quality
Professional writing and reports
Cheque clearing and processing
Back-office processing and controls
Process improvement and automation
Service levels and quality
Approval processes and delegation
Portfolio quality and risk
Digital financial services
Queue management and service flow
Self-service and digital support

Leadership and Management

Cash flow forecasting and liquidity management
Receivables, payables and inventory management
Financial risk management and derivatives
Payment risk types and management
Tax risk management
Managing difficult conversations
Operational risk management
Cash and liquidity management
Financial risk types and management
Building trust and engagement
Team leadership within finance
Working capital management and the cash cycle
Change management in finance
Organisational change management
Building project management maturity

People and Development

Appraisal of development projects
Development banking principles
The learning and development profession
Feedback and developmental conversations
Career and talent development
Building a coaching culture
Measuring coaching and mentoring impact
Capability and skills frameworks
Leadership and management development
Coaching models and frameworks (GROW)
Competency framework development
Proposal development and donor reporting
Leading groups and workshops
Collaboration and teamwork
Attachment and developmental theory

Communication

Presenting financial information clearly
Investor relations and market communication
Cross-cultural communication
The media and telecommunications landscape
Writing advisory reports that drive decisions
Communicating financial results
Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Professional documentation and presentation
Communication planning and management
Executive communication and presence
Integrated marketing communications
Professional presentation and pitching
Media and public communication

Stakeholders and Clients

Negotiation with banks, investors and suppliers
Stakeholder mapping for the finance function
Business partnering and influencing
Building project relationships
Conflict resolution and negotiation
Commercial negotiation and value capture
Influencer and affiliate marketing
Building strategic customer relationships
Sponsorship and negotiation selling
Negotiation with clients and partners
Projects, programmes and portfolios
Client feedback and satisfaction
Project management standards (PMI, PRINCE2)
The project environment and stakeholders
Stakeholder and sponsor management

Markets and Customers

Transfer pricing documentation
Project roles and the project manager
Market risk and VaR
Transfer pricing and international tax
Fees, pricing and interchange
Transfer pricing basics
Brand strategy, identity and equity
Pricing strategy
Brand health and measurement
Customer success and retention
Customer lifetime value and profitability
Market and interest-rate risk
Know Your Customer and enhanced due diligence
Data protection and customer privacy
Data, analytics and customer insight

Technology and Systems

Digital tax administration
Business case and strategic alignment
Digital and internet banking
Treasury technology and systems
Digital finance and automation roadmaps
Enterprise resource planning (ERP) and finance systems
Automation, RPA and the digital close
Cloud finance and system integration
Digital finance, mobile money and payment operations
Digital currencies and CBDCs
Emerging payment technologies
Performance management systems and cycles
Safety management systems (ISO 45001)
Safety management systems overview (ISO 45001)
Project governance and assurance

Strategic Context

Mergers, funding and growth strategy
Project governance frameworks
Collections strategy
Investment strategy and allocation
Hedging strategies and instruments
Financial strategy and capital allocation
Strategy execution and the balanced scorecard
Measuring strategic progress
Turning strategy into results
Procurement’s contribution to organisational strategy
Category management and strategy development
Sustaining strategic customer focus
Customer experience strategy
Communications strategy and planning
Category management and strategy

Projects and Delivery

Forecasting and planning (FP&A)
Tax planning, avoidance and evasion distinguished
Tax planning vs avoidance vs evasion
Audit programmes and fieldwork
Project finance structures
Crisis, resilience and contingency planning
Leading finance projects and change
Programme governance and assurance
Measuring programme success
Leading project teams
Reporting to boards and executives
Automation in project delivery
AI and predictive project analytics
Emerging project technologies
Programme management principles

Performance Measurement

Performance and SLAs
Managing organisational politics
Performance measurement and attribution
Finance KPIs and the finance scorecard
Interpreting financial performance
Managing team performance and dynamics
High-performance team rituals and cadence
Retail performance metrics: sales densities, conversion and basket
Psychometric and screening tools
Project KPIs and performance metrics
Quality and delivery metrics
Performance measurement and KPI dashboards
Continuous feedback and performance conversations
Compliance and regulatory projects
Leading and lagging metrics

Procurement and Suppliers

Payables, procurement controls and supplier fraud
Water supply systems: sources, treatment and distribution
Change control and configuration
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply analysis, gaps and scenario planning
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement and asset management under donor rules
Public versus private procurement
Supply markets and the enabling environment
Digital procurement and the future of the profession

Ethics and Conduct

Ethics and transparency in tax
Ethics in tax practice
Ethics, transparency and reputation
Ethics and suitability
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Professional standards and ethics
Ethics and treating customers fairly in insurance
Ethical principles and codes of practice
Marketing and sales ethics
Leading project governance

People Administration

Workforce and shift management in retail
Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Communicating risk to the workforce
Workforce planning and the capability gap
Employee relations, discipline and fair process
Employee engagement and what actually drives it
Cost of workforce and ROI of HR interventions
Talent, succession and workforce learning
Digital HR and the employee experience platform

International and Currency

International and cross-border tax
Foreign exchange and currency risk
Tax compliance and the tax risk agenda
Change and adoption in projects
Governance of operations
Credit risk measurement
Credit risk governance
Innovation and continuous delivery
Corporate governance and the finance role
Interest-rate risk and hedging
Governance of controls and reporting
Agile and digital transformation projects

Change

Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Measuring growth and transformation impact
Managing resistance and readiness
Digital and market transformation
Behaviour change and adoption of innovations
Customer experience transformation
Digital and self-service transformation
Measuring CX transformation impact
Digital transformation in banking
Change management and adoption
Regulatory change management
Scaling delivery capability
Sustaining benefits and change

Sustainability and ESG

Sustainability of microfinance
Mine water, tailings and environmental management
Integrated and sustainability reporting
Sustainability and social impact in projects
Market analysis and environmental scanning
Sustainability and responsible marketing
Carbon markets and climate finance
Monitoring sustainability outcomes
Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Responsible and sustainable banking
Embedding sustainability in sourcing
Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)

Learning and Research

Leading the learning function
Training needs analysis and learning strategy
Knowledge management and capability building
Learning transfer and capability building
Monitoring, evaluation and learning for accountability
Evidence-based practice and research literacy
Market research design and methods
Qualitative and quantitative research
Health, safety and compliance in delivery
Complaint data and learning
Training and capability building
Learning strategy and roadmaps
Building the learning brand
Aligning learning to performance
Training needs analysis

Financial Practice

Tax administration and compliance
Corporate income tax computation
Tax compliance and returns
Managing tax audits and queries
Keeping current with tax change
Concessional and blended finance
Infrastructure and PPP finance
Financial risk: credit, market, liquidity, operational
Benchmarking finance against best practice
Continuous improvement and lean finance
Finance maturity assessment
Financial modelling and forecasting discipline
Driving measurable financial improvement
Building a model, budget or business case
Short-term financing and money markets

Banking and Financial Services

Investment of surplus funds
Investment appraisal and the cost of capital
Financial inclusion and serving underbanked markets
Consumer, SME and corporate credit
Stress testing credit portfolios
Credit bureaus and data
Credit and counterparty risk
Return on investment and impact
Income capitalisation and investment value
How insurance works: risk pooling and the value chain
Insurance products and lines of business
Health financing: budgets, insurance and out-of-pocket realities
Cost-benefit and investment appraisal
Strategic alignment of investments
Access to finance, grants and investment

Risk and Control

Managing tax risk and audits
Fraud risk, prevention and detection
Governance of the CX programme
Corporate governance in banks
Risk, compliance and feasibility analysis
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience
Stakeholder rights and fair treatment
Model risk and provisioning (IFRS 9)
Vehicle documentation, compliance and consumer protection
In-process quality control and inspection
Ground control and strata management
Earned value and forecasting

Learning Outcomes

What You Will Achieve

Budget, Forecast and Variance — applied to your own work
Regulatory and Reporting Duties — applied to your own work
Evidence and Review — applied to your own work
Accrual, Profit and Cash — applied to your own work
Reading the Statements — applied to your own work
Controls Behind the Numbers — applied to your own work

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CARM certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with IFRS, GAAP and recognised financial management and reporting standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CARM?

This certification is ideal for Finance Officers and Accountants, Budget and Cost Analysts, Finance Managers and Controllers and Auditors and Financial Analysts, and other professionals seeking to formalise their expertise in financial management, accounting, budgeting and financial analysis with a globally recognised credential.

How long does the CARM certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CARM internationally recognised?

What is the cost of the CARM certification?

The Certified Accounts Receivable Manager is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CARM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CARM?

The Certified Accounts Receivable Manager is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CARM?

The Certified Accounts Receivable Manager carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CARM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CARM?

Graduates progress towards senior finance, controller and CFO roles. The CARM strengthens your expertise in financial management, accounting, budgeting and financial analysis and positions you for advancement across corporates, banks, NGOs and public-sector organisations.

Certified Accounts Receivable Manager

Certified Accounts Receivable Manager

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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